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Terms and Conditions

Check In / Check Out Time
  • All accommodations, Check In from 2.30pm until 6.30pm, Check Out before 10am
  • Please let us know in advance what time you intend to check in
Restrictions
  • In all accommodations, minimum stay is 7 days
Cancellation Policy
From To Cancellation Fee
Reservation 0 hours before Check In 50%
No Show - 100%
 
Payment Policy
When Type Amount By
At Reservation Non-Refundable Down Payment 50% Bank Transfer
At Check In Final Payment 50% Cheque or Cash
At Check In Security Deposit (Returned at Check Out) 400 EUR Cheque or Cash
 
Reservations, Modification and Cancellation Requests

Once the reservation is confirmed and the down payment is received, a voucher will be issued. This voucher must be printed and shown to the accommodation provider. If the voucher will not be shown to the accommodation provider, the accommodation provider reserves the right to vary prices & conditions applied in the voucher.

Once the reservation is confirmed, any modification or cancellation request must be made through WorldBy.Com's easy-to-use online forms (the same you used to reserve). Links to these forms will always be clearly marked in the e-mailed confirmation voucher. Modification or Cancellation requests will only be considered valid if made using this method.

We notify you of all actions regarding your reservation via e-mail. Alternatively, to see your most up-to-date reservation status, connect to your Vacation Planner at http://www.florenceby.com/planner/.

Liability & Contract

WorldBy.Com S.p.A. (WorldBy.Com), owner of www.florenceby.com, acts only as agent, assumes no liability for accommodation arrangements and cannot be held responsible for actions or omissions of the accommodation providers.

Contract: WorldBy.Com S.p.A. is not part of the contract between guest and accommodation provider.