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Hotel Ariele
 
 
Guest Rating

 
79%
545 guests and 46 review

Travellers Reviews


Submitted by Peter K O C H, 64409 Messel, Germany

very friendly, somne German language, some English, was fine
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the room was spacious and clean, the bathroom small and the sitting bath tub not really up to date.
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none, check-out without any problems, polite
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no
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I alredy recommended it to a a former collegue of mine who has booked it for March or April for 4 days
And I am intending to return to beautiful Firenze and will then try to book Hotel Ariele again.
Also I was impressed by the service and competence of FlorenceBy Com.
Rating 89%


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Submitted by Paul Ricchi, Rumford, RI, United States

Upon check-out, the system for acceptance of the American Express credit card was not functioning, so we had to use a card tghat we had not planned to use. This was a major annoyance. (The same thing happened last year as well)
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The pleasant garden, the fact that it is conveniently located, with good shops and services nearby, but also away from noise ad congenstion.
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Neat, clean, quiet.
Rating 83%


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Submitted by erica schwartz, Newton, MA 02458, United States

all people at desk were extremely helpful in setting up tours, reservations, etc. that I discussed via email prior to arrival.
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we enjoyed our one night at the hotel. we were bed & breakfast guests. breakfast was quite enjoyable. staff helpful when I needed to bring food to children in room too tired to get up.
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there is an internet room. rooms were quiet compared to other places we stayed in Europe.
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quite enjoyable and satisfactory. we were able to walk most places from the hotel.
Rating 93%
Submitted by Michel Michelitsch, Austria

Everything was perfect.
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nice hotel in good walking distance to the main sites of florence.
fair price for accomodation and service.
Rating 86%
Submitted by Stephen Field, Orpington, United Kingdom

A welcoming, comfortable, quiet and pleasant hotel, which is all you need for a short break
Rating 86%
Submitted by Rachael Pettus, Kato Paphos, Cyprus

I arrived by taxi so instructions were unnecesary.
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I was alone with 4 children. The staff coped wonderfully and took all qeries and quirks in stride.
Rating 81%
Submitted by Rita Voith, 81673 Munich, Germany

A special point to mention is the garden. A garden in the middle of Florence is a real sensation!
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I would really recommend this hotel. Near to the centre, perfect to visit the Opera and they offer a parking facility. And the atmosphere in this small palazzo is very friendly and helpful
Rating 80%
Submitted by Sylvia Loughridge, CUPAR, United Kingdom

Had stayed at Ariele once before and knew it
was easy walking distance from train/bus
station.
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Having stayed at the Ariele before we
already knew it was in a quiet part of the
city, but within easy walking distance to
the centre. Particularly enjoyed our walk
along the river, where we saw otters and
various birds. The other routes to the
centre took us through narrow streets with
plenty opportunity for retail therapy.
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We had an early start on our morning of
departure and were able to pay our bill the
night before.
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no
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Would recommend it.
Rating 80%
Submitted by David Williams

The air conditoining is only run for certain times of the day, this perhaps should be mentioned. It wasn't a problem for us, but i suspect it would be an issue for some guests.
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A nice hotel, good value for money (hotels in florence are expensive and sometimes poor value.). We had a pleasant stay. August is a bad month to visit Florence as many things are shut - but i would stay at the ariele again, but a different time of year!
Rating 89%
Submitted by Ingrid Rahaim

Very authentic old Italian place to stay in Florence. Very helpful staff and clean accomedations. Great convenient location, but still remote enough from center of town. Everything was well within walking distance. That is a must in Florence. Ingrid Rahaim
Rating 77%
Submitted by Alison

pleasantly impressed with the hotel decor/furnishings in reception areas and proportion of room
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we were very pleased with our stay and would recommend the hotel to friends
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'quiet' residential area - I had been worried about noise from the city ring road on the map but we did not hear any noticable volume of traffic from our room
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An elegant but welcoming hotel suitable for good(keen)walkers to use as a quiet base to explore Florence on foot.
Rating 97%
Submitted by Michael

The most inmportant thing for us was that it was so easy to get to and from by car!! You could press on that on the website!
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Easy to get to by car! Nice and comfortable and also within comfortable walking distance to the sights of Florence.
Rating 93%
Submitted by Frederic

An old and very clean hotel, near the arno river, and only at 15 minutes from the old Florence
Rating 89%
Submitted by FRANCO

Un albergo molto gradevole. Si sente un po' di traffico sulla strada sottostante, ma il rumore non è assiduo nè molto fastidioso.
Rating 89%
Submitted by Robert

We found Hotel Ariel excellent for our visit to Firenze. The location made it very accessible to all the sites we visited and most important, we were able to walk. The Hotel accomodation fitted our needs and the continental breakfast gave us a great start to the day. We would recommend your site to any Firenze visitors.. Thank you
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Great accomodation, located close to interesting and historic sites and great value for the money.
Rating 89%
Submitted by Gloria

We asked for twin beds, but the service stated matrimonial bed-we survived.
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Rooms were great and excellent breakfast!
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no
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Perfect choice along the river
Rating 89%
Submitted by mark

None
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Clean, pleasant, friendly, resonably priced, close by to the town centre. A nice place to stay. I have already recommended it to clolleagues.
Rating 86%
Submitted by Gary

Gary has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 89% rate.
Rating 86%
Submitted by Frank

The hotel met all of our expectations. The room was quite large & comfortable. We would defintely stay here again. Great value!
Rating 83%
Submitted by Oliver

Oliver has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate.
Rating 83%
Submitted by Jean-Claude

Jean-Claude has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate.
Rating 83%
Submitted by Paul

Simple, easy check-in from helpfull and friendly staff. No problems what so ever.
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Lovely hotel, great breakfast, fine staff. The bath was a little small but that really wasn't an issue. The accomodations were quite satisfactory and we thoroughly enjoyed it. I would have liked wireless internet access from my room but not absolutely necessary.
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Old world charm, fine staff, comfortable accomodations with ample room. A very nice continental breakfast provided. Lovely garden and sitting rooms. Really provides a sense of the history of Firenze by staying in place such as this, as opposed to the 'cookie-cutter' modern motels.
Rating 83%
Submitted by Susanne

Good location, spacious rooms and very clean.
Rating 80%
Submitted by Gary

Gary has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 91% value and his check-out with a 78% rate.
Rating 80%
Submitted by patricia

the receptionist was very helpful in booking musuem tickets and recommending good restaurants
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the room, was infortnately a littel bare. the floor was cold and the heater not sufficient
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none
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helpful staff
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good location. value for money
Rating 77%
Submitted by Janet

Hotel Ariele was NOT quiet since traffic has been diverted to in front of the hotel. (Traffic from the road along the Arno cannot drive in front of the US Consulate anymore). This makes your description inaccurate.
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As I wrote earlier, the Ariele was not as quiet as I'd hoped since all traffic from the main road along the Arno was diverted to in front of the hotel -- I assume due to security at the US Consulate. This made the hotel VERY noisy. All day and all night.

Also, when we asked for a good area to head to for dinner -- i.e., is Piazza Signoria a tourist trap? --- the desk clerk said, 'I don't know anything about restaurants in Florence.' If she came to Washington, D.C. I'd at least be able to steer her toward or against general areas, and I'm not even employed by a hotel.
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You really need to update the 'quiet' note. State that the street in front is now a major traffic artery.
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Nice room; great dining room/breakfast and lounge areas; a cat and a box turtle appeared in the garden while we were there, which was a nice surprise; the staff was very helpful overall -- especially when I fell and needed a doctor; The big disappointment was the NOISE from traffic that seems to be newly diverted to in front of the hotel.
Rating 76%
Submitted by Christa

Der Empfang war freundlich, das Auto wurde sofort nach Entnahme des Gepäcks vom Service von der Straße auf den Parkplatz gebracht.
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an der Rezeption wurde auf alle Anliegen freundlich eingegangen und auch Hilfestellung bei der Lokalsuche zum Dinner gegeben.
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Der check out war zügig, freundlich und problemlos
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keine
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das Hotel Arielle ist ein ordentlich eingestuftes 3 Sterne Hotel. Also o.k.
Rating 75%
Submitted by Holdine

The Hotel is very nice and we had enjoyed our stay. The area of the hotel is very quiet.
The breakfast was fresh and good.
Rating 75%
Submitted by Angel

The rooms were very spacious. Breakfast uneventful. The Air conditioning didn't work and there were spiderwebs in the corner of the ceilings. Although we advised the Reception and asked them to look into the matter, are request was basically ignored.
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Basically as satisfactory.
Rating 74%
Submitted by Tanja

We would have the room and especially the bath room expected to be more spacious and nicer, given the overall context of the building.
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- Hotel in good location (good to reach/ find - in walking distance to city center
- Parking available
- Nice breakfast
- Rooms could be nicer
Rating 72%
Submitted by cornelia

I checked in fairly late in the evenin. The person at the reception did not show me to the room. I had to go back twice to ask him where it was, because I could not find it.
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The room and the hotel is very clean. The room was very small, but ok. In the night it is very loud. The noice comes from the road near by.
Breakfast was a bit boaring, but the hotel lays in a very nice aera where you can go everywhere by foot.
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No problems, but no word of thank you or did you enjoy your staying.
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I am not sure. Maybe because it was very clean and I find this very importened.
Rating 66%
Submitted by uwe

uwe has left no specific comment, however has rated the overall satisfaction rate with a 62% score, his arival experience with a 66% value and his check-out with a 61% rate.
Rating 63%
Submitted by Angeline

Hotel was a bit far from the train station.

We arrived early in the morning and the night shift receptionist did not have much knowledge on tourist information.

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Check out experience was good and we got a taxi quite quickly.
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Distance from train station - its was about 15-20 minutes walk.

Breakfast variety not great and one morning they ran out of bread at 9.30am!
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Average
Rating 58%
Submitted by Sven

The room very small and hot. Aircond not available until after 5 pm, impossible to be in the room daytime because of high temp.
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Aircond only after 5 pm
Rating 42%
Submitted by Anonymous

Air conditioning was only available from 2 p.m. to 9 a.m., however, this was not a problem for us.
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The garden area is quite nice - much larger than I expected from the pictures, and it was very pleasant.
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A charming hotel, staffed very efficiently by accommodating personnel.
Rating 90%
Submitted by Anonymous

Very comfortable.
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no
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Higher end of three star accomodation
Rating 89%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate.
Rating 86%
Submitted by Anonymous

only continental breakfast!
...
familier hotel
Rating 83%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 83% value and his check-out with a 78% rate.
Rating 83%
Submitted by Anonymous

I got a smoking room which smelled to much to cigarrette smoke. Since I don't smoke this was not nice at all.
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The hotel is in a good place, not a long distance from the main atraction; it is beautiful and clean.

The bathroom in the room had a bathtub/shower that was really unconfortable and it was really hard to get in and out.
Rating 77%
Submitted by Anonymous

Everything went smoothly.
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Very small bathroom space (as all B&Bs I guess. But, the most negative thing that ended our wonderful vacation in Italy, was that before our last night, the housekeeping staff did not prepare our room. When we informed them, they said that they were sorry, that there must have been some sort of mistake, and then did NOTHING about it.

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Very nice of them to do a wake-up call for us, and to call a taxi to drive us to the airport.
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I believe that there was a charge to use the internet service, and another B&B did not charge. Another B&B didn't even have one to use, and we had to walk down the street to use an Internet Cafe.
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We heard that Florence is one of most expensive places to stay in Italy, so we thought we got a good deal and location.
Rating 72%
Submitted by Anonymous

The most serious criticism of the hotel was your policy of turning off the air conditioning at about 2 am.

Florence was very hot that week. As a result every night, after the air conditioning went off, we woke up and had to open the windows because of the heat in the room. Because we were unable to get a full nights sleep, we never really felt refreshed.

If we return to Florence in summer, we would not consider your hotel again unless your policy regarding air conditioning changed,or you provided adequate ceiling fans.


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The air conditioning policy.
Rating 72%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 62% score, his arival experience with a 74% value and his check-out with a 78% rate.
Rating 71%
Submitted by Anonymous

They have timings for use of the air condition : not to be used between 9 am and 2 pm, which is an irritant. It presumes that I do not wish to be in the room at those times, and it was very hot when we were there, requiring the a/c at all times.
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Reasonable hotel with a nice garden, great breakfast, large decent room, tiny but functional bathroom ( could use a peg or 2 hang clothes and a soapdish in the shower stall ). Bit out of the way from the tourist area, in a non-descript neighbourhood. Given it's location and facilities I would expect it to have been cheaper, certainly not worth more than 80-90 Euros.
Rating 68%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 62% score, his arival experience with a 74% value and his check-out with a 61% rate.
Rating 66%
Submitted by Anonymous

Rickety bed, loud traffic we could hear & a bit on the dirty side -
Rating 55%

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