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| |  | Traveler Reviews for Tornabuoni Beacci |  |
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Via de' Tornabuoni 3, Florence, 50123
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| Guest Rating |  |
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86%
781 guests and 88 review |
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Travellers Reviews
Submitted by Carolyn Hatton, San Antonio, Texas 78209, United States
Everyone from the receptioist and the waiter and barman were exceptional.
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A great location just opposite the Frragamo Palace and Museu, two blocks from the Arno River and a 10 minute walk to the center of the city. The rooftop terrace restaurant is bedecked with flowering plants and the bar is cozy and intimate.
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Submitted by David Levey, Akron, Ohio 44313, United States
GREAT, would highly recommend,,,, a fantastic value for the money and perfectly located
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Submitted by Nancy Bannon, United States
Although we were first given a room near reception which was a bit noisy, we were immediately provided with another room when we requested it.
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if the roof garden is not highlighted in the website, it should be.
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A conveniently located hotel which is both cozy and luxurious at the same time, furnished with wonderful antiques and run by a friendly and accomodating staff.
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Submitted by ida kelly, United States
Staff was very congenial.The breakfast was outstanding.Wonderful terrace.
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The only thing I could say in the negative is the room was small.
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no
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great location-terrace for drinks and food w/a nice view-lovely common areas-check rooms for size,some can be small-polite and helpful staff.
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Submitted by Aleta Detwiler, Sellersville, PA 18960, United States
We arrived by airplane and the taxi took us immediately to the hotel. It was all in all a very pleasant experience.
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The room was wonderful, very comfortable. However, because the room was right next to the reception area, we could hear the phone always ringing during the day and into the evening. We could also hear the people at the front desk and the conversations. We would stay there again, but ask for a room more remote.
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The hotel was set up for client comfort... there was a delightful bar and lounge area that, unfortunately, we did not uas because of time constraints. I would have liked to use the lounge and terrace, but our stay was too short.
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A wonderful hotel, old and 'nicely faded' with all the comforts. Centrally located.... a little expensive, but worth the money.
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Submitted by Karen Nibbi, United States
Karen has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate. | |
Submitted by deborah kleinman, Brooklyn, United States
All of the staff at Hotel Torn. were extremely nice, professional and eager to
assist with any requests.
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There was a problem with hot water in one
section of the hotel so I asked to be moved
to another room and was able to visit many rooms. Some of the rooms did not have area carpets which felt a bit bare and cold and
the room I moved to (with plenty of hot water) had torn curtains due to its damaged
hardware. Some rooms had drab color schemes
but the ones painted in pastel colors were
charming. Overall I liked the fact that the hotel was not over-renovated and the paintings, antique furnishings and wood floors gave the hotel a warm historic and charming feeling. Also have to mention that
Hotel Torn. has the most stunning roof garden with spectacular sunset views ! In summary I would return to this hotel given it's charming appeal, friendly accomodating staff, great location and fair price.
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A charming old world hotel with a welcoming staff and breath-taking roof garden.
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Submitted by James Chick, Walton-On-Thames, United Kingdom
rooms quite small but I'm sure this is the case with most places there. The roof terrace is wonderful as is the decoration in the rooms. I recommend this place as the staff are corteous and accomodating and you would really find it hard to be better situated...
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rooms quite small but I'm sure this is the case with most places there. The roof terrace is wonderful as is the decoration in the rooms. I recommend this place as the staff are corteous and accomodating and you would really find it hard to be better situated...
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rooms quite small but I'm sure this is the case with most places there. The roof terrace is wonderful as is the decoration in the rooms. I recommend this place as the staff are corteous and accomodating and you would really find it hard to be better situated...
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rooms quite small but I'm sure this is the case with most places there. The roof terrace is wonderful as is the decoration in the rooms. I recommend this place as the staff are corteous and accomodating and you would really find it hard to be better situated...
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Submitted by Bruce Mates, United States
The entire staff was cheerful, polite and dedicated to serving our every need. They helped us get reservations at top restaurants and Museums and they came up with very interesting side trips for us to take.
All in all, the staff and management of the Tournabouni was fantastico!!!
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wonderful wonderful wonderful
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Submitted by Andrea Lutz, Atlanta, Georgia 30342-1437, United States
The staff is so friendly and accomodating ... arranging city tours, excursion tours (i.e. Chianti, Siena, etc.), dinner reservations and taxis.
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The location is IDEAL!! ... 1 block from Arno, then 1 block to Ponte Vecchio; 2 blocks from Republican Square (Piazza del Repbulicano?)which is 1 block away from Catherdral Square (Bapistry Doors, Duomo, etc.); 5 blocks (~10 min. walk) to Santa Maria Novella train station; and every major Italian designer store is on or 1 block from Via Tornabuoni (where the hotel is located). When I return to Florence, (and I will), I will definitely stay at the Tornabuoni Beacci.
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It's the perfect Italian-hospitality and Italian-culture experience! If you stay here, I promise you won't be disappointed. The breakfast is abounding with the best fruit and ham I've ever eaten. And one of the many highlights of our stay was having wine or Limoncello on the gorgeous roof-top terrace.
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Submitted by John Hershey, United States
Warm,charming and very comfortable. The roof garden was a wonderful place to start and end our days in Florence.
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Submitted by Peter Sweeney, Winnetka, Illinois, United States
Our suite was breathtaking- two rooms, two full baths, a dressing room, high ceilings, frescoes on the walls and ceilings and a salon for the corner of the hotel we were staying in right outside our door.
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Tounabuoni Beacci is the only place we will ever stay when we visit Florence.
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Elegant, fiendly, helpful staff,marvelous location and a rooftop terrace that is to die for.
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Submitted by David Verhille, Marion, United States
Excellent location and service. We loved this hotel.
Dave
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Submitted by Janice Adam, Elizabeth, United States
The staff made you feel like you were one of the family and took excellent care of us!! Would definitely go back to this hotel and recommend it.
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A warm, friendly place with old world style and character, but with all the modern conveniences.
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Submitted by Robert Caravaggi, #9-E, United States
Beautifully elegant, warm and caring staff, wouldn't stay anywhere else when in Florence
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Submitted by katherine hamen, United States
Not quite the price that was quoted by you. I did not realize it until I got back to the states and looked at my voucher. The room was lovely and I just adore this hotel so the price difference is not something I am concerned about.
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Positive add....the staff is extremely customer focused, effecient and attentive.
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An excellent location in the heart of everything. Situated on a quite elegant street....sleeping rooms and common rooms make you feel like you are a guest staying in someones home. Antiques are marvelous, there are always fresh flowers and the desk personnel are extremely helpful and fun to talk to!
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Submitted by Anna Tingey, New Zealand
A lovely hotel with wonderful service and a fantastic breakfast. The bedroom and adjoining sitting room exceeded our expectations. The staff were friendly and helpful and the hotel well located.
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The breakfast and rooftop area were better than we expected.
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A wonderful hotel to stay at, centrally located, an oasis of calm in the bustling city of Florence. Charming and beautifully decorated with helpful and friendly staff. A lovely rooftop courtyard to have a drink and watch the spectacular sunsets.
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Submitted by sidney hoover, United States
We felt right at home in the hotel.
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The staff was very helpful in getting
rental cars for our family at the last
moment because of a booking error by our
travel agent.
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Beautiful upper terrace overlooking
Florence.
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Excellent central location
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Submitted by Susanne Lawrence, United Kingdom
But the room was very small for two people for a whole week and, more important, the shower leaked. So they let us move to a bigger room.
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Breakfast was rather disappointing - undrinkable juice; and coffee not marvellous; fresh fruit a bit restricted. And they stopped serving on dot of 10am even on Sunday. But staff were very pleasant and obliging.
Hotel ideally situated, right in the middle of the best designer shops and only a block from the Arno and maybe 10 minutes from cathedral and other main sights.
Work was being done on the bar so that was not available during our stay plus we had to endure workmen banging during breakfast.
Fabulous roof terrace - but probably too early in the season for them to contemplate making breakfast available out there (early April) even though perfectly warm enough most days.
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A bit of a kerfuffle because of changing rooms - they had to do it as two separate bills for some reason and couldn't find invoice for first room (though of course they knew what it cost and did charge us for it). But otherwise fine.
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Great position, fabulous roof terrace, large elegant lounges, some attractive furniture. But take marmite for breakfast and your own kettle and coffee/tea bags for evenings.
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Submitted by Samuel Naffziger, Fort Collins, CO, United States
Parking is expensive (26 euros per night).
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Gracious accomodations centrally located in Florence.
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Submitted by Frank Morris
This was a wondeful place to stay. The staff was great. The view from our room was very nice. Great location to walk from for sight seeing. I would definitly stay here again and would recomend this hotel to anyone. Frank Morris
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Submitted by Mary Weaver
Staff were excellent, especially Geno -- he was very helpful.
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This is a well-run, convenient hotel. Staff are courteous and have good recommendations for special tratorias for supper. My room was very comfortable and well equipped, including a hairdryer -- I didn't need to schlep mine.
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Submitted by Donald Mathews
A delightful hotel with wonderful rooftop
garden.
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none
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see above
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Submitted by samuel steele
samuel has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. | |
Submitted by Raymond Oliver
Hotel Tornabuoni was a delightful hotel, full of Italian charm. If we went back to Florence we would definitely want to stay there again. - Ray and Julia Oliver
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Submitted by Barry Stauffer
The roof top pation was a very nice touch
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Nice hotel, near center of Florence with a very nice roof top patio for breakfast or afternoon drink
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Submitted by Edward Martin
A very comfortable hotel in the centre of
the city, with easy access to the railway
station and the major sights
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Submitted by Rebecca
It was very warm and welcoming. They knoew just who we were when we came in the door and greeted us by name!
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We loved it! Have already recommended it to another person who is going to Iatly this fall.
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Will stay there again.
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No.
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I did describe at as a warm and welcoming, European and family oriented hotel which has tremendous charm. It is as if you are staying at a family house but without the feeling of intrusion.
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Submitted by Philip
Hotel Tornabuoni Beacci is a very special place to stay in a very special city.
The hotel is well positioned one block from the River Arno near Ponte Santa Trinita, giving easy access to the Oltrarno, as well as the destinations on the north side of town. Unlike most hotels the entrance is four stories above street level; this unusual arrangement gives guests the impression that they are in a secret location.
The ceilings are 14 feet high throughout, lending a sense of spaciousness to the entire place. Art and antiques line the halls and furnish the rooms. A large sitting room allows guests to socialize in a warm atmosphere. The staff is very helpful, with friendliness and warmth larger hotels do not offer.
The Continental breakfast (included in the room price) is filling and satisfying. In warm weather breakfast is served on the terrace that is planted with flowers and has sweeping views across the city.
Ask for room #26 when you make reservations. It is very comfortable; its bathroom is roomy. From this room's two tall double windows Brunelleschi’s dome and Giotto's campanile can be seen to the left, with the Church of San Miniato al Monte and the hills to the south of the city in plain view on the right.
The comfort, warmth and charm of the Tornabuoni Beacci can not be matched and will keep me returning to Florence.
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Submitted by Rebecca
We love this hotel! We have stayed here before, and feel 'at home.' The Tornabuoni Beacci makes our visits to Florence very special. I cannot imagine staying anywhere else; we just wish that the restaurant had been open for dinner during our stay.
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A home away from home. This is a very different experience from staying in a large hotel. No matter how lovely, a large hotel cannot provide the personal touch given at the Tornabuoni Beacci.
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Submitted by William
Prompt, friendly and efficient check in
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I had a very quiet room, luckily on yhe back side of the hotel. The single room was larger than expected and most adequate for my stay. Staff was most helpful.
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no problems at all; staff arranged my taxi to the air port very well.
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no
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A fine middle class hotel, central and an excellent value for the rate charged. I was pleasantly surprised; The property was more than I expected; I would definitely return for another stay.
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Submitted by Susan
rOOM WAS LOVELY AND CHARMING
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Room was lovely, charming and spacious. Garden area on balcony was beautifully maintained.
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Charming small hotel with beautiful and charming balcony.
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Submitted by Linda
The staff at Tornabourni Beacci was incredibly friendly, helpful, and polite.
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The staff made our stay quite enjoyable. The room was wonderful. We would definitely return to this hotel.
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We loved the hotel and the staff was friendly and helpful.
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Great breakfast accommodations.
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Definitely a place one should stay in Florence. Good central location. Easy to get to all sights.
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Submitted by Irving
Courteous, helpful staff. Wonderful property, excellent location.
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One of our favorite hotels anywhere.
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Submitted by Dorothy
The hotel was in a great location. We walked to everything we wanted to see. This is our absolute favorite hotel in Italy. There is a wonderful old study that one can lounge in and if you meander around you will discover several sitting rooms,too. The dining terrace has flowers everywhere and has a 360% view of old Florence. WOW!!!
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Ask for Angelo. He takes good care of you. He's been with the hotel 35 years. I love this place.
Dottie from Texas
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Submitted by Marie
location excellent, with-in walking distance of just about everything
staff was friendly, helpful, welcoming and accomodating
common areas were beautiful and comfortable with the added benefit of historical value, love the old guest books and the rooftop dining area (but not the pigeons)
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location - location - location!
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expensive but worth it if convenience, location, atmosphere and comfort are important
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Submitted by Jane
There were four of us in two rooms, wilkins party also. I had stayed there before so we knew what to expect. Very nice.
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Submitted by Bridget
A reaally wonderful hotel,right in the centre. All the staff were so helpful, cheerful and professional. The rooms were perfect and we could not recommend the hotel more. Your service was excellent too because I made a mistake with the booking at it was all sorted out very easily and well. Thank you all very much Bridget Trotman
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Wonderful hotel in every way
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We could not have had better accommodation or staff in the hotel - we loved it all.
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Such a nice intimate hotel, we loved all the antiques and the pretty rooms.
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Excellent in every way.
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Submitted by Eva
One of the most beautiful hotels I've ever stayed in. Fantastic experience, worth repeating!
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Submitted by Christopher
Spectacular. Everything about it is perfect - the setting, the views, the staff, the accomodations.
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Submitted by Laura
Better, because of helpful and congenial staff, especially, Angelo and Sammy. Better, because of the opportunity to meet many English-speaking guests and share information and experiences. (We need to work on our Italian.) Better, because the room, although smaller than anticipated, had a beautiful view. The location was ideal.
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I don't remember whether or not the web site mentions that the hotel has a dinner service.This is a good thing in the event a guest arrives late in the day or the weather is inclement.
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A perfect location for seeing the sights. A courteous and helpful staff who make you feel welcome and comfortable and speak English very well. Being on the top floors, gives one a sense of security and privacy. Our room was small, but there is a comfortable sitting room, bar area, wide hallways--places to 'spread out'.
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Submitted by David
excellent staff, good facility, and excellent location for tourists. I would highly recommend the hotel. Breakfast was very good and convenient. Our experience was excellent and the staff made our stay very comfortable.
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Submitted by Susan
Romantic, quaint and friendly.
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Submitted by lisa
An excellent experience in all regards. Nice accomodations and a very helpful and friendly staff.
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Great location, excellent value for price and great staff.
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Submitted by Lindsey
I knew where the hotel was, so didn't pay any attention to the directions online - don't remember seeing them.
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We loved the Beacci - the accommodations, the warm hospitality, the helpful staff.
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The hotel came highly recommended so I didn't pay much attention to the web site. I just used your services for booking.
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Excellent. Convenient location. Elegant old-world atmosphere with contemporary conveniences.
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Submitted by Charlotte
Charlotte has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 89% rate. | |
Submitted by George
We enjoyed the hotel and will return again.
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Submitted by Pamela
Perfect central location. Nice hotel with attentive staff,nice rooftop patio, substantial breakfast and accomodating staff.
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Very good choice. Close to many key places, especially the river, bridges and sights.
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Submitted by Nancy
We felt welcome and cared for, and that feeling lasted throughout our stay.
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The hotel was excellent in every way.
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The location is excellent and the staff is well qualified and helpful.
Breakfast was good. The garden terrace is nice and the flowers are wonderful.
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A charming, comfortable and convenient place to stay in Florence.
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Submitted by Laurent
Very nice, well located, excellently positionned to visit Florence.
Rooms and service of very high quality and comfort level, as well as very friendly and efficient staff.
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Submitted by Gabrielle
The Hotel is quite nice and it has a lovely restaurant.
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Submitted by Chris
Great to have someone help with bringing bags to our room.
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Only dissapointment was the lack of meal service available in the hotel, but understandable given the time of year (August).
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A great location and a very pleasant experience that represented good value for money. Superb view from the rooftop terrace -an enchanting place for a sunset/evening drink.
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Submitted by Emma
i had stayed at Tornabuoni beacchi on a
previous visit, so knew what to expect. The
only area of concern was breakfast - the
staff were chaotic and one waiter in
particular was rude. The breakfast is also
not very impressive with a very limited
selection.
The hotel with exception of above is lovely
and the staff very efficient and friendly.
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Central, friendly place to stay with great
rooms. Don't worry about breakfast - skip
breakfast and go out and enjoy the food in
Florence. The hotel also recommends some great
places to eat.
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Submitted by Rachel
The airconditioning in the room was noisy. The room should have additional lighting. The breakfast was very good. The service was excellent.
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Submitted by John
We arrived a few hours earlier than check-in time and we were met by a kind, caring, and welcomming receptionist. He took our luggage and let us stay in the lovely sitting room until our rooms were ready (and they were ready early).
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We had a great experience at Hotel Tornabuoni Beacci.
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Beautifully appointed hotel in a perfect location. Kind staff. Yummy breakfast. Excellent toiletries (Fragonard).
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Submitted by Anne
We were disappointed in the size of the room. It was really cramped, and from what we could see from open doors when the maids were cleaning, ours was by far the smallest but the rate was certainly not cheap.
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Great location, excellent service, friendly staff, good English skills. Beautiful outside terrace with great views. Be careful about room selection. Size varies greatly.
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Submitted by Phyllis
I asked for a room in the back due to the noise on the street in the front of the hotel. Unfortunately there were none and we could not change rooms during our stay.
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Rooms were clean, not exactly spacious and in our case noisy.
Your questions do not allow for latitude,
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Just the point that if you want a quiet room you have to request it when booking as the place is very popular and to some people having a quiet room is important.
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yes
It was a lovely place to stay,very convenient to all of Florence. The beautiful terrace was a particular delight in the midst of a busy city. The staff in general, were most helpful. I would return given the opportunity and wish them every success.
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Submitted by Cheryl
The Hotel Staff was extremely helpful in all mannor of information, from directions to sites, suggestions/reservations for dining, and any other information or questions you had.
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Although our room was spacious, a big portion of it was taken up by two large closets that ran the length of the room, and looked like they where installed as a after thought. The light that used for the closet area was a halogen stand light that looked like it was beter suited for construction. On the positive side the room was large, and the bathroom clean. This hotel was also the only hotel we used that charged us for the use of the internet
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None
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Staff: Polite and professional.
Room: Large but odd
Location: Very central
Breakfast: Average at best
Price: Slightly Expensive for what you get
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Submitted by Anonymous
Very Personal!!!
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There were 3 of us and the accomadations were perfect. We had a very spacious room.
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One of my favorite places to stay in Florence.
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Submitted by Anonymous
A beautiful Hotel in one of the better parts of Florence. A memorable experience. We will return.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 78% rate. | |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 91% value and his check-out with a 89% rate. | |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. | |
Submitted by Anonymous
Very wecoming
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Submitted by Anonymous
perfect location
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helpful
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great place to stay
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Submitted by Anonymous
The only negative thing was that the room faced the street and was a little noisy. Next time I would ask for one of the rooms facing toward the rear. However, the room was beautiful.
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It is a lovely hotel with a very gracious staff.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 91% value and his check-out with a 78% rate. | |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. | |
Submitted by Anonymous
this is a very excellent hotel perfectly located, with very heplful staff/
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Submitted by Anonymous
We have stayed here before and the special service offered by the hotel was a prime consideration along with the setting and view. The breakfasts have improved since our last visit.
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The willingness and knowledge of the reception team make for a very interesting stay.
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Fabulous
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Submitted by Anonymous
Helpful staff when we had to leave our luggage after check out time
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Submitted by Anonymous
Great location
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Submitted by Anonymous
the designated large room was underheated so we took a smaller room which was fine and the cost was adjusted .
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beautiful public rooms , pleasant clean bedrooms in charming hotel with old world charm in a very central position. highly recommend- will stay there again.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 83% score, his arival experience with a 91% value and his check-out with a 78% rate. | |
Submitted by Anonymous
Hard to convey the charm of the hotel on the Web site.
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The charm of the hotel and the unfailing helpfulness of the staff.
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Recommend strongly that you stay at Hotel Tornabuoni Beacci. It's a delight.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 61% rate. | |
Submitted by Anonymous
The best feature of this hotel is its rooftop terrace. It is ideal for relaxing, sipping wine etc. It was also a great place to meet fellow travelers from around the world and commune.
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A quaint hotel with lots of charm. The rooms could use a bit of 'shining up', but are comfortable. I would stay there again.
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Submitted by Anonymous
extremely friendly and helpful staff, charming, centrally located
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate. | |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 74% value and his check-out with a 78% rate. | |
Submitted by Anonymous
Hotel and staff were fine nice and helpful, especially Angelo. However, construction noise outside our room was very load and started early in the morning. Impossible to sleep beyond 7:00am.
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See noise comment above.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 91% value and his check-out with a 61% rate. | |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 83% value and his check-out with a 61% rate. | |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 74% value and his check-out with a 61% rate. | |
Submitted by Anonymous
no
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conveniently located, nice room
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Submitted by Anonymous
Room with shower was not available for the Aurands.
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The outside terracne is the best feature of the hotal. The manager was not friendly, never said hello to us. Personnel not as friendly as they were before it was sold about 7 years ago.
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There are many one-way streets in the neighborhood, making it very difficult to get into there. Exact routing directions to the hotel, street- by-straight, would be helpful.
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Good location, pleasant terrace.
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Submitted by Anonymous
I especially requested a quiet room at the back but in fact enede up in a very noisy room
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great location and friendly staff but the bathroom was a bit gloomy and the room was noisy
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no
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Friendly and great location but be very specific about the room you want
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Submitted by Anonymous
1) Although it was advertised that there would be CNN or other English language news available-- this was not available the entire time we stayed at Hotel Tornabuoni Beacci. We mentioned this to the staff on numerous occasions.
2) The desk staff was distracted. The wait staff and maids were very polite and helpful.
3) The room was clean, but shabby. There was a terrible stench from the bathroom due to the water or sewage system. It permeated the entire hotel room by the end of the day.
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The breakfast experience was great. Great variety of breakfast items. Wait staff very attentive. Coffee was very good and abundant, which was very appreciated.
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Expensive. Good location. Worn, but clean. Excellent breakfast. Friendly wait staff and maids. If anything is broken or missing, don't expect attentive service from hotel desk staff.
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