Travellers Reviews
Submitted by stephen horsted, luton, United Kingdom
all staff at hotel were friendly and polite and very efficient. I also asked for flowers to be in the room on our arrival for my wife and the hotel duly had a magnificent bouquet waiting in the room.
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the only criticism was we found the room very hot.
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wonderful view of Ponte Vecchio.Excellent room and service.Close to main sites and would not hesitate to return.
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Contact stephen now!
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Submitted by Shelley Brier, Harrow Middlesex HA2 9DR, United Kingdom
Had already chosen the hotel I wanted to stay in.
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as above
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The marvellous location. River view should be highlighted. Near to all attractions and shops
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Wonderful views. Excellent spacious rooms, clean and well looked after (Cleaned and tidied several times a day!!) Location excellent.
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Contact Shelley now!
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Submitted by Harriet Lee, Concord, United States
We arrived by train and taxi, so we have no comment re dirctions.
We were thrilled with our stay at Berchielli and have already recommended it to others. It was very accommodating and comfortable. We were impressed by the outstanding daily brunch, the large rooms and the amazing view from our windows. We are so very happy that we stayed in this hotel and would gladly do so again. The staff was wonderful.
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We loved it and hope we can return some day.
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Easy and front desk staff were very helpful.
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Close to excellent shopping and restaurants. Taxis available w/i three minutes.
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Beautiful, service oriented, with a fabulous view from the windows.
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Submitted by Robert Donoghue, MacMasters Beach, Australia
I requested a late check-out which caused a disagreement among the desk staff. Finally my request was denied.
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A very pleasant hotel in a great location.
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Submitted by Peder Stedal
Peder has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by alan
The Hotel was not only situated perfectly in Florence but the staff and room and breakfast was terrific. Stay there!
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Submitted by Frank
The location was excellent and the hotel was
great! We had a wonderful room. We would
stay here again. The breakfast was a bonus!
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Check out was a breeze. The helped with
getting a taxi to the airport which arrived
very quickly.
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Elegant but not stuffy. The room was
spacious and clean. The staff helpful. The
location could not be better!
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Submitted by Ole-Kristian
Ole-Kristian has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by John
i arrived early 9:30 AM but was still able to check in to our room, which was very helpful.
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The Hotel Berchielli is located close to all of the places you would want to visit in Florence. It was clean with a large room and private bath and the view from the river view rooms was exceptional. For the price i thought it was a great place yo stay in Florence.
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Submitted by ofra
The room was very nice and comfortable and larger than we expected
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we will recomend it to our friends
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Submitted by henry
Alltogether very good
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very satisfied
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no problems
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the location is exceptional
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Submitted by Alison
The receptionist couldn't find our online booking, but fortunately there were rooms available.
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We had stayed there before, so we knew what to expect.
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Not cheap, but very pleasant, comfortable and welcoming.
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Submitted by Jonathan
Given an excellent room overlooking river
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great views from some rooms over river
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Submitted by ALEX
MYSELF AND MY PARTNER WERE EXEPTIONALLY HAPPY WITH THE HOTEL, ACCOMODATION & RECEPTION.
THE STAFF ARE PROFESSIONAL, WELL EDUCATED AND EXTREMELY HELPFUL.
THE HOTEL BERCHIELLI IS A BEAUTIFUL PLACE IN AN IDEAL LOCATION, ENABLING US TO SEE THE WHOLE OF FLORENCE AND ITS TREASURES.
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AS ABOVE..
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AS ABOVE..
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WE DID NOT SPEND THAT MUCH TIME IN THE HOTEL..
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AS IN COMMENT BOX 5.
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Submitted by Michael
A nice place to stay if one wants to be neat the center of tourism. The river view is fine, but the street a bit noisy (both as expected).
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Submitted by dave
They advertised internet access and did not have it, I had to go to an internat cafe.
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They gave us improper information on the train.
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Nice hotel, but very 'stuffy' people. The staff (there were a lot of them) need preparation H. Also, everyone had their hand out. The view of the river was very nice. I preferred our stay in Rome and Venice where the staff was smaller, and more friendly (they helped plan our day, recommended good restaurants, etc.)
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Submitted by Anonymous
We had a beautiful view of Ponte Vecchio from our balcony. The room was spacious and clean.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 83% value and his check-out with a 89% rate. |
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Submitted by Anonymous
The only problem getting there were all the detours due to road works, and they kept changing - second time around was already different again! So your description didin't help, even though they would have been very clear!
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Positive: Big rooms compared to other hotels.
Negative: Only Italian TV channels (except CNN and some sports channel).
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Submitted by Anonymous
While one of our rooms was quite spacious and lovely, the other was quite small and the colrs quite drab. And both were the same price! This was the only disappointment I experienced...
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The rooms which overlook the Arno, while quite lovely, are simultaneously, quite noisy.
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Submitted by Anonymous
We were sorry that we only booked for 1 night.
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no
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refined
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Submitted by Anonymous
The rooms were quite acceptable, but smaller than expected.
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Friendly staff, well located hotel, clean rooms.
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Submitted by Anonymous
My room was extremely noisy all night long. Was not able to sleep. Once my room was change to an interior room it was much better.
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It was very nice except the rooms facing the Arno are very noisy all night long and yo MUST request room on the interior.
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Submitted by Anonymous
We had booked a double room with a river view and were taken at first to a twin room - this was however rectified straight away.
The barman was particularly helpful.
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I think it should be stated clearly that there is no restaurant at the hotel for dinner
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Worth a visit - I have recommended to someone who is coming to Florence soon.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 88% score, his arival experience with a 86% value and his check-out with a 57% rate. |
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Submitted by Anonymous
too expensive for quality of room and service. I am comparing this to similiar hotels in the same area.
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Submitted by Anonymous
Excellent location, good service, would stay there again
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Submitted by Anonymous
The day we arrived the gentleman greeting us made us feel that we were imposing him. We only had a day and half to experience Florence and we were to scared to even ask him any questions. It wasn't until the next day that the gentlman at the desk actually gave us good advice on what to do. The first night it also took me 15-20min to get an additional pillow when I really just wanted to go to sleep
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