Travellers Reviews
Submitted by Natasha Isenhour, Socorro, New Mexico, United States
I received a very warm welcome upon my
arrival to Hotel Botticelli. I felt as
though I had arrived at my 'home away
from home.'
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The entire staff was friendly and
helpful. The housekeepers were just as
polite. The room was impeccably clean
and neat not only when I arrived but
every day of my lengthy stay. I felt my
belongings were safe and secure in the
room at all times.
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When I asked for the bill it was ready in
only a couple of minutes. Afterward the
staff phoned for a taxi for me and
proceeded to help the driver with the
bags. They were very kind as I left. It
felt sad to leave them!
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The best way to tell about my stay is to
say that I plan to stay there again when
I return to exhibit my art in Florence 2
years from now. At this time I wouldn't
consider staying anywhere else!
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Contact Natasha now!
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Submitted by John Davies, Bath, United Kingdom
Well located, comfortable small hotel with excellent service.
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Submitted by Sergio Blanco, Alcorcon (Madrid), Spain
Sergio has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Joseph WEERTS, LIEGE 4000, Belgium
very enjoyable stay, though slightly expensive but that is Florence!...
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Submitted by Serdar Gulec, Mersin, Turkey
I would recommend you improve the variety of food for the breakfast.
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A well located cosy hotel with a friendly service.
That's my second visit to Botticelli first one being in 1999.When I wanted to come to Florence again the reason above is why I chose this hotel once more.
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Submitted by laetitia basic, 3290 diest, Belgium
very good located hotel- very nice hotel
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Submitted by Joyce
Staff and services were exceptional. Decor of public areas as well as rooms quite lovely.
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Small, charming hotel with excellent staff and services.
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Submitted by Sue
An excellent hotel - fine facilites, in a good position, fiendly and helpful staff. I have already recommmended it to two friends!
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Submitted by patricia corapi
The entire staff was exceptionally helpful with all aspects of the stay and additional travel arrangements.
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It should be stated that private parking is available at the hotel. The parking garage was extremely helpful upon our departure to load luggage.
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Restful, convenient, pleasant
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Submitted by William
We had a very difficult time getting to the hotel with the car. On foot we had no trouble. A rough start which turned out to be a very pleasant experience and a very convenient location. The cappucino in the morning was delicious and made up for the trouble in finding the hotel.The accomadations were very clean and neat. We enjoyed our visit.
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The young girl from Portugal was very helpful and sympathic to our rough start and was most accommodating during our stay.
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The breakfast baked goods were outstanding.
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If you have a car good luck!!!!!
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An ideal location to the places of Florence you want to visit on your first time in
Florence.
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Submitted by Richard
Very pleasant and friendly, we would happily stay there again - and may well do so!
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Breakfast was good, the service fine and the cleanliness first class. Excellent!
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Very convenient, well cared-for, professional.
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Submitted by Antonio
Everybody was very nice and helpful, willing to help us to have a very good stay and enjoy what the city could offer
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I would recommend it for sure
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Submitted by Judy
A very enjoyable stay, centrally located and welcoming/receptive staff.
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Submitted by David
On-line map imformation could be more helpful for first-time Florence visitors, particularly those prepared to walk from the bus station to the hotel: distance and route not as clear as it might be - something to do with map size on internet.
At the hotel as helpful and uneventful as a late evening arrival ought to be.
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A comfortable hotel in a good position with helpful and pleasant staff
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No problems, again helpful
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Well worth considering
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Submitted by Nick
The hotel is perfectly located, this is what we were looking for
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The hotel is perfectly located to walk to all places of interest, the staff were very helpful, no problem with language, we enjoyed the stay very much
Nick & Shirley
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Submitted by Kim
Very central, immaculate, but room lacking in character.
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Submitted by Frank
We got stuck in the elevator for 5 minutes, but staff was able to manually move the elevator to the door level for egress. The staff was very responsive.
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Friendly, clean, convenient location, quiet, good breakfasts and a good value.
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Submitted by Anonymous
The hotel is in a great location and has a wonderful balcony to enjoy the environs.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 66% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 75% value and his check-out with a 89% rate. |
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Submitted by Anonymous
Breakfast was poor.
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At the hart of the touristic place of the city, while quiet and nice.
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Submitted by Anonymous
Good location and good hospitality in the hotel.
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Submitted by Anonymous
Comment regarding question 9 above:
The rooms are nice and clean but not as big as in the photos on the web site. You might be showing a suite with sofas, but we tried 2 rooms in the hotel and they were much smaller.
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The hotel is in a small street/alley. Eventhough the rooms in the front, facing the street are very noisy in the morning. We woke up about 5:00am when the street cleaning people and the supply started to arrive to the shops around. We then changed room to a back room which was very quiet.
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Submitted by Anonymous
The rooms were very noisy and very, very small. They were clean and the situation of the hotel was very good.
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The situation of the hotel was very good, just in the middle of the historical centre.
The room was too small for two persons but they were clean and modern. The rooms on the outside were very noisy.
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Submitted by Anonymous
I can't answer question 1 because I haven't looked at the website
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The only adverse comment I would make is that the room was rather restricted in space, there were no drawers for storing clothing and I missed having a bath.
We requested an extra pillow and, because we had been cold in bed on the first night, an extra blanket. Both were provided immediately and with no fuss.
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I haven't looked at the website before writing this but I must congratulate your staff on their efficient and charming treatment of my grandaughter and me during our stay.
On my return home I emailed the hotel because I had left a pair of jogging trousers behind. They emailed me back immediately - though sadly hadn't been able to locate my trousers - and promised to help if they could.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 91% value and his check-out with a 61% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 83% value and his check-out with a 61% rate. |
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Submitted by Anonymous
One receptionist was very polite, the other was equally not polite.
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Parking is directly attached to the hotel, not at a parking lot near the hotel.
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Very good. Great location. Clean and relatively spacious.
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Submitted by Anonymous
The noise of the air conditioning system was annoying.
Only after the 2nd change of room (!!) I got a less noisy one.
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Noise of air conditioning system
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