Travellers Reviews
Submitted by zvi Boymelgreen, New York, United States
me and my friends had a great stay
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Hotel hard to find (we rented a car)) we then called the hotel and someone came to the Dumo and picked us up .... we love you
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Submitted by Klaus Freiberger, D 93051 Regensburg, Germany
The cost for car parking is very expensiv
the service was very good.
the way to the hotel is very dificult with
a great car.
a better map with the way is a wish from me
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very good in the centre of florence
the service is very good an friendly
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Contact Klaus now!
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Submitted by Jos Linthorst, 1251 ZG Laren, Netherlands
We asked during the reservation 2 single
rooms.
They offered us 1 single room with 2 bed's.
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Contact Jos now!
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Submitted by Clive Agate, Alton, United Kingdom
We both thought that the staff showed no genuine love for Customer Service. they seemed just to be going through a routine!
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As above really.
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as above!
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yes - Best to stay in the spring before the staff get Tourist out! sorry!!
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yes
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Submitted by Michael Davis, Cork, Ireland
Receptionist very welcoming and staff throughout our stay were very helpful and friendly.
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As a honeymoon couple, we thought there might have been a small gift/welcome such as champagne or a complimentary bowl of fruit just to make our visit a little bit more special. Hotel Brunelleschi were aware of the booking being part of our honeymoon.
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Ideal quiet location and convenient for viewing all the sights in Florence.
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Submitted by Johan Nordquist, Helsingborg, Sweden
The rooms, and especially the junior suites were smaller and in a worse condition than expected. I think the rooms need to be renovated to match modern standards and the expectation of todays customers. The other parts of the hotel were very nice, and the location perfect!
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Perfect location.
Disappointing rooms in a fairly bad state.
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Submitted by Maria Narancic
I enjoyed my stay, but the Hotel is not well sign-posted since it is hidden down a little alleyway. However, once I found the main entrance the rest of my stay was very pleasant and the hotel staff were very welcoming and the facilities were very good.
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As above, although I have to admit that Florence is much noisier than I remembered in the past and I found that the room was not located in a quiet area. But this is a problem with virtually all city hotels I have stayed in.
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They have a lovely terrace right at the top of the hotel which has the most incredible view of Florence. Cannot remember if this is on the web-site. It is also a very central location, barely 2 mins walk to the Cathedral, 5 mins walk to the Ponte Vecchio and 10 mins walk to the railway station.
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Very good location, pleasant staff, all the facilities required including good restaurant on site. Difficult to find on foot unless advised beforehand, but after I had found it I found the 'hidden' entrance quite charming. Its just finding it first that is the problem
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Submitted by Richard J.
The concierge Sergio was remarkably helpful
and friendly assisting us throughout our
stay. He was very dependable and helped us
with restaurant and museum bookings, finding
banks for currency conversion and mailing
packages home. It seemed like he could fix
any problem that arose. This made our stay
in Florence much more enjoyable and hassle
free.
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We would and will definitely go back to the
Hotel Brunelleschi again the next time we
visit Florence.
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The location is superb within steps from the
Duome in Florence yet on a quiet cul-de-sac
which afforded a sense of privacy.
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One of the best hotels we have stayed at.
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Submitted by Patricia
Yes because i was very please of the service esecially since it was my first time using the website i high reccoand it and will be use the website more often.
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good website
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Just friends getting away and doing things together
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One of our friends had been to Florance more that once and new there area very well.
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Love the hotel very quite especially since you are centeralized
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easy and excat i would like to be informed on any special you might be having
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great warm and comfortable
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Submitted by Andrew
There was quite a lot of noise from other guests late at night - although this was no fault of the hotel it did keep our children awake
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Excellent facilities,. lovely hotel, ideally situsted in the centre of Florence
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Submitted by Andrea
Andrea has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 83% value and his check-out with a 89% rate. |
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Submitted by Maria Rosa
As I usually carry considerable amount of luggage it was very convenient to have a porter ready as soon as I got out of the taxi.
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Initially I booked a single room but once on the spot I considered too small so I order a double room which was very confortable. Obviously I had to pay extra for the double room. It should be indicated in the website that the single room are much more smaller than the double room.
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Everything went smooth. At the time I left I had a porter who brought my luggage downstairs and the front desk people called a taxi that turned up within few minutes.
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I would mention that at the breakfast room, the tables should be a little bit smaller so, for people by themselves there will always be a table. The last day I had to share a table with another lady that was by herself.
Also refer to my coment above regarding the size of the single rooom as this will be benefitial when booking room
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It is very comfortable and warm place. The staff is very polite and competent.
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Submitted by Steve
Steve has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by JOHANNA
1. I DID NOT HAVE DIRECTIONS TO HOTEL. HOTEL WAS IN A SMALL LITTLE PIAZZA THAT WAS DIFFICULT TO GET DIRECTIONS TO. WE HIRED A TAXI TO LEAD THE WAY. NO PROBLEM.
2. UPON CHECK IN, RECEPTIONIST WAS QUITE SNOBBY AND DID NOT MAKE US FEEL COMFORTABLE. HOWEVER, ALL THE OTHER RECEPTIONISTS AFTER THAT WERE GREAT, VERY FRIENDLY AND VERY HELPFUL.
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WE LOVED THE PROPERTY AND THE LOCATION WAS ABSOLUTELY IDEAL!
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THE LOCATION IS IDEAL!
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BEAUTIFUL HOTEL IN THE HEART OF FLORENCE; CHARMING; UPSCALE; ALL AMENITIES.
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Submitted by MAYAUD
the bell of the campanile rings every
you will be waked up every morning by the beautifoul(and loudly)bell of the campanile
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an ideal place to visit FLORENCE
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Submitted by Victoria
The room was facing the street, and, even with the window and curtains closed, could never be called 'quiet'. Even with the noise, however, I very much liked my room and would request the same room again.
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There are no single rooms with a view of the Duomo.
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The accomodations were very comfortable and exactly as I expected. Very conveniently located. The staff was friendly and efficient. The buffet breakfast exceeded my expectations. I will definitely return to the Hotel Brunelleschi and recommend to friends.
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Submitted by Natalie
staff very helpful arranging dinners, coordinating with another family we traveled with. Accommodations fine; not too noisy; perfectly located. Decor a bit run down, but rooms were clean and great location made up for any deficiencies....
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Submitted by Kathy
Our room overlooked the main street so was quite noisy if you like to sleep with a window open.But it wasn't a major problem.The breakfast menu was predictable and unimaginative but edible,although the coffee was disappointing. The restaurant staff however were charming!
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Excellent place to stay. Comfortable hotel and wonderful staff to make your stay enjoyable.Adjacent to pedestrianised area so away from general traffic.
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Submitted by Sharon
The map was not very useful because it did not clearly indicate where the street and square was and it was only by looking on another map of Florence that I was able to work out, more or less, the location of the hotel - as the road is very small it is not in fact on most of the tourist maps.
Other than that the hotel was delightful. The room was very comfortable and well designed. Breakfast was good and the service helpful and friendly.
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The fantastic views of rooftop Florence from the terrace
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Very comfortable, elegant hotel, good breakfasts, good service. Very centra and conveniant, helpful staff.
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Submitted by Shaun
We thought the hotel brunelleschi was a very good experience, overall. The room was perfect for our needs; the children were treated well. The breakfasts were good; but they ran out of some things.
The hotel personnel seemed very proud of their hotel, as they should have been. They worked very hard, and made an extra effort to help us.
We loved the decor of the room and the bathroom was huge.
Sincerely,
Shaun Corry
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It was fairly noisy at night, but that was due to others outside of the hotels control.
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Very lovely.
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Submitted by Anonymous
No, everyone was helpful.
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The only thing that I would improve, is that turn down at night was not done. So, no fresh towels were left. And when asked, nothing was done.
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No.
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Very central, historical, friendly, clean.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 86% value and his check-out with a 100% rate. |
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Submitted by Anonymous
The included daily breakfast was less than the standard we had expected from this hotel. You also made arrangements for our continued stay Jan 4-20 at hotel Bonvecciati in Venice. This hotel was far superior for about the same cost as the Brunelleschi.
Our compliments to Concierge Mr. Sergio at the Brunelleschi for his service and helpfulness.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 77% score, his arival experience with a 73% value and his check-out with a 83% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 61% rate. |
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Submitted by Anonymous
ALL STAFF WERE VERY HELPFUL AND FRIENDLY, EXCEPT ONE WOMAN DESK CLERK WHO WAS EFFICIENT, BUT NOT AT ALL FRIENDLY.
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Submitted by Anonymous
a twin room had been booked and confirmed on the reservation confirmation, however a double room had been reserved - this had to be corrected and another room provided after seeing the first room
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i am sure many guests would agree that the breakfast arrangements were not well organised as several people had to wait for tables, and this was the case on all 7 days that i stayed
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yes i would describe it
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Submitted by Anonymous
The hotel is really a 3 star not 4 but it does have a great location. Although if you are staying in old Florence, all locations are good as the area of interest is so relatively small.
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Other than a spacious room, not good value for the money (300E/day).
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