FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, if you want.
• Which languages are spoken at the reception?
  Italian, English, Spanish and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The hotel is located on the second floor of an ancient building without elevator.
• Are there quiet, private, romantic rooms?
  Yes, all our rooms are very quiet and private.
• Do the rooms/apartments have a terrace/courtyard?
  There is a common terrace for all clients with panoramic views.
• Do the rooms/apartments have a balcony?
  Only one rooms is equipped with a balcony.
• Do you have non smoking rooms/apartments?
  Yes, there are non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV with international channels in every room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling telephone in every room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning from May to Spetember free of charges.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, there is a garage nearby.
• Where can we rent a car?
  At the central station.
• Which is the nearest airport?
  Firenze Peretola.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  It is 50 metres away, via Verdi or Via Buffalini.
• Which is the nearest railway station?
  Santa Maria Novella Railway Station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, small pets are welcome.
• Is there a restaurant in the Property?
  No, there is not but there are many nice restaurants in the area.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.