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Terms and Conditions

Check In / Check Out Time
  • All accommodations, Check In from 2pm, Check Out before 10am
  • Please let us know in advance what time you intend to check in
Prices Include:
All Taxes (IVA 10.0%)
In all Accommodations:
Air ConditioningDaily Cleaning
Wi-Fi 
 
Prices Exclude:
Fixed Cancellation Fee (Price On Request)
Private Butler Service - 150,00 EUR to 300,00 EUR Per Room
Private Transfer To / From Airport - 250,00 EUR Per Trip
Upgrade If Available (Price On Request)
In all Accommodations:
Childrens' Breakfast (Price On Request)
English Breakfast - 15,00 EUR Per Person
Extra-Virgin Olive Oil - 2,00 EUR
Italian Breakfast - 15,00 EUR Per Person
In Double Room Camel (Smoking):
Extra Bed - 40,00 EUR Per Day Per Adult/Child
In Double Room Drawing, Double Room Fireplace:
Fruit Basket - 12,00 EUR
In Double Room Fireplace:
Extra Bed - 80,00 EUR Per Day Per Adult/Child
In Double Room Game - Terrace, Double Room Play:
Children's Bed - 30,00 EUR Per Day Per Child
In Double Room Hidden:
Extra Bed - 120,00 EUR Per Day Per Adult
In Double Room Library:
Extra Bed - 50,00 EUR Per Day Per Adult/Child
In Double Room Play:
Extra Bed - 70,00 EUR Per Day Per Child
 
Cancellation Policy
From To Cancellation Fee
Reservation 15 days before Check In 1 night
Less than 15 days before Check In 0 hours before Check In 100%
No Show - 100%
 
Payment Policy
When Type Amount By
At Reservation Non-Refundable Down Payment 1 night Credit Card
At Check In Final Payment Balance Credit Card
 
VisaMastercard
 
Reservations, Modification and Cancellation Requests

Once the reservation is confirmed and the down payment is received, a voucher will be issued. This voucher must be printed and shown to the accommodation provider. If the voucher will not be shown to the accommodation provider, the accommodation provider reserves the right to vary prices & conditions applied in the voucher.

Once the reservation is confirmed, any modification or cancellation request must be made through WorldBy.Com's easy-to-use online forms (the same you used to reserve). Links to these forms will always be clearly marked in the e-mailed confirmation voucher. Modification or Cancellation requests will only be considered valid if made using this method.

We notify you of all actions regarding your reservation via e-mail. Alternatively, to see your most up-to-date reservation status, connect to your Vacation Planner at http://www.florenceby.com/planner/.

Liability & Contract

WorldBy.Com S.p.A. (WorldBy.Com), owner of www.florenceby.com, acts only as agent, assumes no liability for accommodation arrangements and cannot be held responsible for actions or omissions of the accommodation providers.

Contract: WorldBy.Com S.p.A. is not part of the contract between guest and accommodation provider.