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| |  | Traveler Reviews for Relais Cavalcanti |  |
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Via Pellicceria 2, Florence, 50123
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88%
945 guests and 97 review |
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Travellers Reviews
Submitted by laura lawhon, New York, NY, United States
Very Clear - comprehensive. Most detailed website I found on places to stay. So great to have the photos and rates and location information right there.
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can we have a Romeby.com?
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There was no sign for the hotel, which was a bit confusing, but the nice man in the leather shop next door knew what we were looking for and help us find the which door it was. Would be nice if there was some sort of sign outside. I don't even know if the building number was on the outside of the door.
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This place was amazing! by far - the best looking, cleanist, most friendly people we experienced in our travel in italy. Will recomment your service and this hotel hundred fold to friends looking for a place to stay. The rooms were decorated wonderfuly, the people were more than helpful and friendly! only downfall was the noise level, but that is the price you get for such a great location. earpluggs took care of that.
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so easy - let us take care of it the night before. helped us get a cab and to the station on time. I just can't say enough wonderful things about this hotel!!! well worth the money - would have paid 100$ more a night for this!
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it is a walk up, but has small elevator.
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very clear, comprehensive. all the information you need right there in one place. easy to compare places with each other.
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cute little hotel in heart of florence, near everything. Newly repainted, refurnished, redecorated. Great decore, huge rooms, huge bathrooms even for american standard. Most friendly staff you will encounter. (Made all our reservations for museums and restaurants.) Best value by far!
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Submitted by Lucia Ward, London, United Kingdom
This rooms were better than some of the
four star hotels we have stayed in.
Everything was beautifully laid out and
it is obvious that a lot of care and
attention has been paid to the decor. I
liked having a key and being able to come
and go as i liked. My one complaint is
that the beds were really really hard but
we were informed by staff that the
mattresses were new. We would probably go
back once the mattresses have softened
up!!!
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positive - it is in a great location -
very very central but not noisy at all.
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I would describe it as a real gem of a
find - we had previously stayed in a
budget hotel in Rome which does not even
come to close to this hotel. i couldn't
believe that the prices were so low for
the quality of the rooms!!
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Submitted by Roy Green, London, United Kingdom
They were very helpful as they were there to meet us ever though it was outside their normal working hours.
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Located on the third floor of an apartment building. Access to the first floor is via a set of stairs, then there is a lift to the third floor.
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Very clean and tidy, small and friendly. Centrally located with easy access to all of the major sights. A 10 minute walk from the main train station. A great hotel for a short break in Florence.
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Submitted by Roger Hill, Chelmsford, United Kingdom
As there is no sign for the Relais Cavalcanti it took somewhile for us to realise that the building contained the Relais!
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Great location and completely lived up to expectations.I have already emailed our thanks to the owners complementing both them and you on the accuracy of the web site
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I suggest you emphasise just how close the Relais is to all the major attractions
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Already described to one friend as excellent and highly recommended
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Submitted by Catharina v d Berkmortel, Amsterdam, Netherlands
THe neigborhood was very noisy: from 6 0' clock in the morning very noisy because there was a market around the corner. Also during the night it was noisy. I think you should clearly state that in the description.
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for 3 persons in a not so spacious room 160 euro is not good value for money I think
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see above about the noise
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Submitted by Cathy Shortridge, Torrance, United States
Relais Cavalcanti is an excellent place to stay. Upon our arrival we were greeted by the owner and she assisted us with our large amounts of baggage.She spoke English very well, and was extremely polite and helpful.
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OUr Stay was wonderful.
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Checking out was very easy. We paid our bill upon our arrival and recieved a discount for paying in cash.
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It was charming, and had an elevator, the owner Francesca was very sweet and helpful.
She even marked a map for us to visit some special places in Florence. It was a wonderful hotel, with great accommodations and great service!
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Submitted by A Sanders, Wales, United Kingdom
Didnt know about it
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Wanted advice
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Very clean.
Much cleaner than any other hotels I stayed in during my visit to Italy.
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Good that you get free tea/coffee and are able to take breakfast stuff into your bedroom.
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Because they were very good.
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Very good - clean - freindly.
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Submitted by Heinz Neumann, Vienna, Austria
Heinz has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 89% rate. | |
Submitted by Ryan Brewer, Santa Monica, CA, United States
the receptionist was waiting for me when i got there. you need to be buzzed in and shown where the entrance is, otherwise its easy to overlook.
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They were extremely friendly and accommodating. I would recommend staying here to anyone who is visiting florence.
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I needed to leave when nobody was around so they just told me to leave cash and the key in a drawer:) I felt trusted and taken care of.
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Submitted by Sam Cook, Bicester, OX25 4SX, United Kingdom
Very wellcoming and helpful in explaning the facilities.
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We took advantage of getting the hotel to prebook our visits to the very busy museums and galleries
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By paying cash the day before check out there is a discount available. The ability to leave our luggage in the hotel on the last day of our stay was most welcom. We were provided a key to enter and make use of the facilities that day up to when we left for the airport that evening.
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Everything is so close to the hotel. Its position meant we could drop by to freashen up, or change for the evening without it feeling its out of our way.
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You must stay here - it realy is a room with a view!
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Submitted by James Kason, San Mateo, United States
The manager was extremely helpful, and assisted by carrying one of my two bags up the initial flight of stairs when I arrived (and when I left.) Also took time to explain the set of keys for the front door, the elevator, the Hall entrance and the private room. (Excellent security), and to go over a map of nearby sights, etc.
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Staff was always more than helpful in arranging for museum tickets, and explaining
directions, etc.
Charming 'breakfast room', although breakfast was not served. Coffee and tea, and simple pastries were always available, and one could
buy breakfast foods at the nearby bakery/coffee shop, and bring them back to enjoy in the 'breakfast room.'
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See above.
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See above.
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As a perfect place to stay, in the center of the city: small, clean, private,tatefully decorated rooms, nice views;...very near to all the Piazzas, the Ponte Vecchio, The Duomo, Uffizi, and other museums (AND, if one didn't mind a short walk,...only about 15 or 20 minutes WITH luggage on wheels, to the train station.)
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Submitted by Jason Adriance, New Orleans, LA, United States
We were greeted with courtesy and exuberance. The staff loves what they do, it is apparent in their attitude. I have never met a kinder hotel staff!
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The staff was the most helpful staff I have ever met. They made our stay in Florence that much more enjoyable. We will never stay anywhere else except the Relais Cavalcanti when in Florence!!!!
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Yes, you should make it known that there are bathtubs in two of the rooms.
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Incredible, Awsome, and a must visit. Best accomadations in Florence.
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Submitted by Amy Tredinnick, Newburyport, MA 01950, United States
We absolutely LOVED Relais Cavalcanti. The room was very comfortable, clean and authentically italian. The kitchen was spacious and well-equipped with not only appliances and silverwear/plates but also with tasty food and coffee! We became good friends with one of the sister proprietors, Anna, and are truly grateful for all of the great suggestions and assistance she provided us. THE LOCATION IS PHENOMENAL! I lived in Florence for some time, so know the city well, and was extremely impressed with the value we receieved for our money. A truly beautiful and rewarding experience. Thank you!
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A Fantastic, Charming Place Which We Will Definitely Come Back To!
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Submitted by Stephen West, South Mimms, EN6 3LD, United Kingdom
warm & informative
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loved the Christmas tree in the commin room.
Nice to have the opportunity to met other
guests in that space. Also enjoyed the view
from our lovely room.
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They arranged a late checkout for us & a
taxi to get us to the station, which worked
very well for us.
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it was even more central than expected,
wonderful place to stay & sad to leave it.
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have already given details to friends 7
encouraged them to stay there. we took a
few leaflets for that purpose.
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Submitted by Thomas Henderson, Alexandria, United States
Thomas has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. | |
Submitted by Concepcion Vesagas, Pasig city, Philippines
Anna was very, very helpful and took care of the arrangements for the taxi ride back to the station.
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It was in a very central location and the breakfast room was very convenient. We brought our meals there and used the utensils that they provided.
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It's centrally located, walking distance to most of the sites. It's very charming and Anna was very accommodating.
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Submitted by Erin Senge, Burbank, United States
We had the room closest to the entrance and office, so when people were checking in or out, or settling their bill or talking to the Francesca or Anna in the office, it could be a little noisy - especially with the echo-y tile floors. There is an open-air market just around the corner, and the daily set-up and tear down is quite loud. However, you can hardly notice with the windows closed. We kept the windows closed after getting bitten by mosquitos the first night - even in the cold October weather. Window screens would be a welcome amenity, but I realize they are not common there.
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Submitted by Shannon Stokes, Atlanta, United States
We were driving so directions into Florence were a bit difficult. The directions started as if we were in Florence and not how to get to the point where they started (north, south, etc.) Also, once we got there - the door to the hotel is to the left of the Old Stove if you are facing the building (to the right if your back is to the building). We walked by it several times. Other than that, it was wonderful!!
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Relais Cavalcanti was great! Great location, very friendly and accomodating!! Very good sized room!
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Great hotel in an excellent location. Rooms are spacious with very nice bathrooms. Staff were very accomodating and friendly. They helped us schedule a reservation at the Accademia and offered an umbrella for the rain. Overall an excellent stay in Florence. We were sad to leave.
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Submitted by Patricia Langan, Worcester, New York 12197, United States
The staff was extremely helpful about
restaurants, travel arrangements and how to
best view the local sites. A big plus that
wasn't mentioned in any of the information was
the kitchen area, stocked with coffee, tea,
snacks and the ability to prepare a small
meal.
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See above.
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Beautiful room, perfectly located
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Submitted by anthony gould, stroud, United Kingdom
directions given on the phone for arrival on foot from station were easy to follow and took less than 10 minutes
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Very convenient location with memorable views of the city. We were made to feel very welcome on arrival and the Cavalcanti was more like staying in an apartment than an hotel. The facilities are not as great as a stay in a hotel but it was always immaculate and there are facilities to make coffee or eat your own meal in the dining room.There is no breakfast provided but plenty of delis within 2 minutes walk to buy croissants.
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If you want an inexpensive stay in a central location in an informal atmosphere then a stay at Relais Cavalcanti is no bad idea.
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Submitted by Candice Wynne, San Jose, California, United States
Great place in the heart of historical Firenze. I was happy that everything had been stated clearly, especially as far as the street noise went. No surprises.
I would stay at Relais Cavalcanti again.
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Escape to your own private room in the heart of bustling Florence. Everything is only a few steps from your door. The room is clean and well appointed, the community kitchen is fun to prepare a few snacks or visit with others. Very secure.
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Submitted by Matthew Edington, San Jose, CA, United States
We were told that the room with a view was not available at the time of booking, however upon arrival, we found we did get that room - and for the same price as the other room we booked!
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The hotel was great - we had a wonderful stay - the staff was extremely friendly and helpful, the hotel rooms were relatively big, clean and the bathrooms were great! Not to mention the superb location!
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The bathrooms were wonderful - great size and appear to be recently renovated
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They did a great job at making the place cozy and inviting, the location was great, and it surpassed my expectations. I would highly recommend this place to anyone!
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Submitted by Sebastian Denecke, Frankfurt, Germany
We had a very warm and friendly welcome!
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Very nice, individual House with private atmosphere in an absolute central location.
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Everything is included.
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Very romantic and an oasis in the very touristic Florence.
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Submitted by Jeanne Trudeau, St. Petersburg, Florida, United States
Beautiful and very clean rooms with old world charm, gracious and helpful staff, and a great location. I would highly recommend the hotel to a friend.
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Submitted by James Rose, San Diego, CA 92103, United States
The air conditioning in our room was not working very well. The temperature would never drop below 26 degrees C. When I asked the management about this, they weren't helpful.
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Submitted by Katherine Sontag
The girl Francesca was more than helpful during arrival. She circled places to see and eat on a map for us and the rooms were great!
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In the BEST possible location right between the Duomo and Ponte Vecchio I couldn't have asked for a better location. You could step right out into the heart of Florence!
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Submitted by William Spohn
It was a little bit confusing at first to find the small label above the buzzer as the hotel has no outdoor sigage whatsoever. It would help to add to the directions that you must approach the doors and look for the Relais Cavalcanti buzzer button.
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The staff was very helpful in providing directions and suggestions on what sights to see. They gave us a very nice map to follow.
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The BOotticelli room overlooks the market square where the Porcinelli (spelling may be wrong) statue sits. The legend of the Porcinelli states that if you rub its nose you will come back to Florence someday... doubly true if you rubs its nose and you stay at the Relais Cavalcanti - you are sure to come back and enjoy more of Florence!
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The hotel is very, very, very close to all the major sights in Florence making it a perfect 'home base' for a tourist.
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Submitted by Wilfred Foxe
Much more could be made of the name of Cavalcanti and the importance of that family to the city: Guido Cavalcanti (c1255-1300)was a leading poet and friend of Dante; the sacristy in SMN was commisioned by the Cavalcanti; Raffaello Cavalcanti (fl late cinquecento - early seicento)was involved with the Accademia degli Elevati and left an important manuscript of music for the lute. There many other examples from this family that your guests might be interested in.
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We stayed in the former home of an illustrious Florentine family; we were made to feel welcome; the accommodation was clean, comfortable and well-priced; we will return to Florence and it would be unthinkable to stay elsewhere.
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Submitted by nicola williams
FlorenceBy.com was perfect for us - we wanted to stay in an authentic, small, family run hotel and that's exactly what we got!! We really couldn't have asked for more and I will definitely be using FlorenceBy again for my next visit. Thank you...
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I have already done this many times!! This was my first visit to Florence which is a beautiful city but our lovely little relais really was the icing on the cake. It was very authentic and the location was fantastic, plus the staff could not have been more helpful.
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Submitted by Andrew Hughes
We arrived very late, around 10:30pm, and there was someone there to greet us and gives us a tour of the property and give us good directions on where to go grab a quick bite and bottle of wine. She was very helpful and pleasant.
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The bathroom layout took a little getting used to, as you could hear the people in the bathroom from the room next door to ours. By the ceiling there was an open area where all sounds could travel back and forth between the bathrooms. Not a big deal, but not always nice to hear other people going to the bathroom!
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The location is ideal, as it is not more than a 2 minute walk to the piazza della Signorio, piazza Republica, Ponte Vecchio, and the Uffizi Gallery. Also, not more than 5 minute walk to the Duomo. Fantasic location.
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Charming and rustic little bed and breakfast with polite and helpful staff, in the heart of Florence. I have stayed in Florence a few times and have never been happier with accomodation. Compared to prices of comparable accomodations, this bed and breakfast is better value for your money. I would recommend to couples who wish to be in the center of the city, but who do not like the typical hotel, touristic feel.
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Submitted by damien van coppernolle
Unless the very central location and in front of a marketplace, very, very quiet.
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No doubts, super location, in the real heart of Florence, super clean, quiet, friendly staff, our 'secret' place in Florence.
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Submitted by Kit Borgman
It would have been helpful to know that the elevator was one, very steep flight up from the front door. Guests with heavy luggage (with wheels or not) need to be quite strong to drag their bags all the way up.
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Very smooth - they even held our bags for several hours while we concluded our tour of the city - providing front door keys so that we could return to retrieve our luggage.
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Much smaller than I had expected, including the room, but charming and quaint with interesting views and very nice bathroom. Very loud at night if your room is overlooking the market. The icemaker didn't work in the refrigerator - and never did get the air conditioner to work (although the weather cooled sufficiently later that night). But the people were friendly and the shared sunroon/kitchen was absolutely lovely. Listening to Vivaldi while sipping your morning coffee, surrounded by a Tuscan feast for the eyes, was sublime!
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Submitted by Kevin McKeown
The reason no one was there to welcome us was
because our train didn't arrive at the
scheduled time.
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The location is incredible. Our room was
directly under a pub that seemed to have late
night parties every night, but for the time of
year we arrived we could close the window.
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An excellent value, at an exceptional location
that made you feel like you lived in the city.
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Submitted by Edith
excellent
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simple and personal
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great
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Submitted by John
John has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 100% rate. | |
Submitted by Lawrence
Extremely helpful in pointing out places to go to sitesee and to shop, and in recommending restaurants.
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Beautiful room. Excellent location. Clean bathroom!!!
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Quick and easy.
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I would highly recommend friends to stay there. It was an amazing place to stay in Florence.
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Submitted by Tom
Francesca was very nice and the B&B was beautiful.
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It was just gorgeous!
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better than places we stayed at for much more.
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Very clean, beautifully decorated, centrally located ad good value compared to the prices of places in Italy we saw.
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Submitted by Jackueline
Jackueline has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 89% rate. | |
Submitted by Jason
Perfect location, friendly and helpful staff, clean and charming rooms.
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Submitted by Dina
The girl who checked us in (Francesca might have been her name) was very nice and recommended a great restaurant.
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A very nice and convenient location.
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Newly renovated. It felt more like a nice apartment than a hotel. Very nice place - we would stay there again.
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Submitted by Shirley
Anna was awaiting our arrival and promptly came down to answer the bell when we rang. She helped carry our luggage up the stairs to the elevator. She also showed us our rooms and explained everything, including use of the keys and the kitchen. She was very polite, helpful and congenial.
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Anna and Francesca are to be commended on their hospitality and the management of the relais. We felt as if we were visiting in a friend's home and thoroughly enjoyed our time there !!
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We paid our bill the day before checkout as we were leaving very early (5:45 am). No one was in the office when we left, but Anna had been very helpful the day before ordering a taxi to come for us at that early hour.
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Tell people that there is a long flight of stairs to climb before getting to the elevator. That area is unsightly, but the relais itself is delightful.
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Location ideal for all the sights, rooms are tastefully decorated and comfortable, and Anna and Francesca are delightful!!
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Submitted by Thomas
This place is perfect, and at a perfect location.
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Submitted by Robyn
Location was absolutely superb.
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Superb location and value for money. Rooms spotless.
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Submitted by James
Beautiful rooms right in the heart of Florence.
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Submitted by John
John has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 86% value and his check-out with a 91% rate. | |
Submitted by Annie
We loved our accomodations and would recommend it to others. The only negative comment is that the street noise below (vendors pushing their carts over cobbled stone streets) is loud in the early morning.
The staff was delightful and very accomodating.
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Best location in Florence. Just a couple of blocks to the Uffizi, Palazzo Vechio and the Ponte Vechio. 7 minute walk to the Duomo. Ancient and atmospheric building that has been very tastefully restored.
Charming and helpful staff.
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Submitted by John
The restaurant recommendations that we were given upon arrival and for which reservations were made for us several days later by Anna provided wonderful eating experiences.
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Submitted by Victoria
We already sent a couple of friends, who were very pleased with the Cavalcanti.
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Submitted by charles
Our experience at the Realais Cavalanti was very positive. The two young ladies who run the hotel went out of their way to make our stay a peeasure. The room was very nice and clean. We would recommend it to our friends.
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Submitted by Janice
A very beautiful and convenient place from which to explore Flornece
would definitely stay there again
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taxi to station organised effeciently, quickly
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the only 'downside' is that the bathroom is not air conditioned (the bedroom air conditioning was wonderful)
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A beautiful elegant hotel, practical and extremely convenient (ie close to old Florence)would certainly recommend it
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Submitted by Michelle
Central location yet very private /quiet.
An ideal base to explore the city from. Accomodation is very homely & welcoming yet professionally run. A perfect location to relax and enjoy the atmosphere & sights of Florence.
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Submitted by Marc
We were greeted and immediately showed to our room. The staff was very warm and welcoming and gave us quite a bit of literature and helpful maps as soon as we arrived, showing us very essential and close by amenities. We felt very safe and taken care of upon arrival.
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Anna and her staff were very helpful in making our stay very comfortable, and also helped us with getting reservations to all the 'must see' things in Florence that usually have major queues. I would highly recommend their relais. It was very charming and very centrally located to all the best of the City Center of Florence. The price was quite reasonable for our room, and the room was very nicely done. We really loved the newly remodeled bathroom! Please send Anna our kindest regards.
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Check out had no suprises, and Anna provided luggage storage while we spent our last day seeing nearby Lucca.
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No internet but an internet cafe was about 50 meters away, and very cheap and fast connections were provided.
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Charming, and warm. Very relaxing, and you can either open your window and breath in the city of Florence or shut the thick double pane sound proof windows, and be in complete silence and relax.
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Submitted by Bjarne
...had no need for it this time.
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...had no need for it this time.
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...good, accurate and fast service.
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The perfect place to stay in Florence if
you want good service and a central
location. Close to just about everything
that you need to see.
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Submitted by Jolly A.
It was a simple, short and easy walk from the train station to Relais Cavalcanti. Their directions were simple and precise.
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When we arrived we were told that we had been given their best room, for no additional cost. And it was the best room, truly a room with a view.
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Relais Cavalcanti is everything you would hope that a small, family-owned, modern, boutique hotel in the center of Florence should be. Our room was large, modern, clean, and airy, with a beautiful view of the market and the campanile of the Palazzo Vecchio. The bathroom was immaculate, up to date, and finished in beautiful ceramic and marble tile. Our hosts were gracious and helpful, proud of the work they had put into their hotel and of their beautiful city.
We would highly recommend the Relais Cavalcanti in Florence to anyone - and in fact already have, to friends and family. We hope that everyone has as nice a stay as we did.
Richard and Jolly
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Submitted by Mark
It was a bit difficult to find the hotel becaue there was no big sign, but it was not a problem at all. the receptionist was very helpful and friendly.
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Large clean room, with welcome drink. Room is comfortable, and good security service.
The pub nextdoor is too popular, but once the window is closed no sound comes in. Very good.
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They do not serve breakfast, but there is a small common kitchen area, that we can bring some fruits or bread to have breakfast there. Coffee is free.
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Very clean and conmfortable place. Conveniently located.
Very friendly small hotel, but my room was quite large.
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Submitted by Richard
We were greeted by a very pleasant and helpful lady who told us all we needed to know about Relais Cavalcanti, and then gave us some pointers, tips and directions for our time in Florence
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Perfect, exactly what we had hoped for. Fantastic location, helpful and pleasant staff, and the Boticelli room has an unbelivable view. Simple, tasteful and clean, the kitchen is great for light snacks. It felt like a small apartment, none of the fuss of a big hotel and a much more personal and freindly feel. As a very pleasant base for a lazy week of sightseeing it couldnt be beaten. Very quiet and peaceful, despite the central location
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Superb- perfect for a short, or long, stay in Florence, very good value
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Submitted by Sudan
The welcome we had at the Relais Cavalcanti
was so warm and friendly. They made us feel right at home.
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From the welcome to the service and accommodations, our stay was very comfortable and very relaxing. The Relais Cavalcanti was the perfect place for us to truly enjoy the romantic allure of Florence.
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Submitted by Francine
The staff were wonderful. Restaurant recommendations were great, tips on seeing the sights were useful. Their help in calling AlItalia to locate our lost luggage was appreciated.
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Only negative was noise late at night from pub and restaurant below our room (we had read this comment from other guests and it was true). Also noise early in the morning from the vendors bringing their carts to Mercanto Nuovo to set up.
After seeing Florence, I don't really think that there would be anyplace that you could avoid these noises. We openend and closed the window several times depending on the volume.
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Friendly atomosphere. Very clean. Always something to eat in the kitchen. Great being able to wander down in pyjamas to make coffee and bring it back to room while getting dressed.
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Submitted by David
Really enjoyed the Cavalcanti. The location was excellent, and accomodations more than adequate. Anna & Francesca were wonderful hosts.
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Submitted by Manuela
It's a beautiful, quiet and very clean place in a great area of Florence. We've had a fantastic time there. The girls are super friendly and will try to arrange anything possible. I would definitely recommend this place to anyone I know. Fabulous :)
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Submitted by Dale
a terrific little hotel, clean, charming and well run
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The hotel is a recently renovated old Tuscan house so it has the charm of the old with the comforts of the new.
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Submitted by Mary
It was easy to book and the accomodations were exactly as described. We couldn't have been more pleased. Thank you!
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Andrea is a part-time employee there who is American and speaks English.
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Submitted by Jean
room was not available because of a mix-up, byt they gave us 2 single rooms for the night at no extra cost
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noise from the carts when they are getting ready for the market in the morning
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Great location for the 'hot' spots in Florence. Safe neighborhood, very Europeon B&B, reception helpful and friendly at all times
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Submitted by Arthur
we arrived by taxi
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very helpfull with suggestions for places to eat and visit. prior to arrival made several reservations and telephone calls for us
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gladly arranged taxi for us on departure
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NONE,everything as described on the web site, very convenient for visiting sites in the historic district
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the stairs are difficult for older persons(as we are) with luggage but they clearly described the stairs in their web site. we would need to mention this when recommending to others
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Submitted by Katy
Very central to all Florence has to offer- within walking distance. About 5 min taxi ride from train-station. Very helpful and friendly staff.
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Submitted by Margaret
The only difference was Our room didn't really have as good a view as I was expecting for a 'superior'. Also there was no bath only a shower. But this was only a minor point. The Relais itself was lovely. I'd go again but this time I'd only opt for the lower standard room.
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The 5% discout for paying in cash was an excellent idea.
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This guest house is full of character, well run, with excellent staff. The rooms are extremely satisfactory with fridges and Sat TV (news and music channels). The strongest feature is the location, nearly every attraction is within 10 minutes and as the Relais is just near the Ponte Vechio the higher quality but lower priced restaurants of the south bank of the river and Santo Spirito are close by for dinner.
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Submitted by Mary
The actual hall door to the hotel was a bit hard to find, there is no sign or plague outside.
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Because of the room with the view, we found the marker below noisy from early morning.
Also I requested a bath and shower, but didn't get the bath.
At times the reception was closed and I was unable to get an outside line to make phonecall.
But overall very nice, but don't go expecting the facilities of a hotel.
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fine
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not to expect the facilities of a hotel, and access is not for the faint hearted or people with disabilities, steep stairs difficult with luggage.
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Get room with view, but prepared to accept street noise and it is not a hotel, but like your own apartment while you are there.
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Submitted by Michael
Happy with the accomodations
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Location is very convenient as we could walk to all the major sites.
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Spacious room, with nice, private bathroom. Room overlooked a market. Very close to everything. Good value, although breakfast was not included.
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Submitted by Helen
This really isn't a bread and breakfast, at least by U.S standards. One can make their own coffee (which is provided) and can eat packaged goodies. There was no fresh food of any kind. No host/self service.
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This is a beautiful property, very nicely located. It really was a special place and hard to find fault with it. Everyone was delightful and a pleasure to deal with. Definitely someplace we would return to and recommend to friends.
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GREAT location, easy to get to. Not a 'real' bed and breakfast.
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Great location; really charming facility; nice people to deal with--very helpful and generous with 'real' information about where to and not go. We loved it.
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Submitted by BEATRIZ
it´was a very nice stay, but the only think i had liked to know before is, because of the location of Relais Cavalcanti in center of city, it´was much more noisy than i would like to listen at night. Music, crystal broken of bottels of restaurants.
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A very nice place but noisy at night.
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Submitted by patricia
only problem was noise all night from the market place under our window and no A.C. so had to leave the window open at night.
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the staff is wonderful and very helpful.
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small, family oriented, good value for the money, treats in kitchen were a nice touch, the breakfasts at B&B's usually not worth the bother anyway.
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Submitted by Zoe
Offers a selected range of very good quality hotels, arranged according to individual budgets.
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We actually arrived after midnight, and a friend of ours picked up the key on our behalf during the day, so I have no comments to make regarding the actual checking in. However, the friend who picked up our key said they were very nice and helpful.
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The hotel was a very different experience than we would normally do - we usually frequent hotels where everything is included/catered for. This was a much smaller scale than we usually do, but having said that we felt it really fit in with the Florence experience and would therefore stay at the Relais Cavalcanti again. My only bugbear was that the bed was hard! Otherwise, a truely lovely hotel.
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A kitchen is available for preparing food, making tea & coffee, etc.
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Because it has a satisfying selection of hotels and is easy and safe to organise.
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Typical Italian family hotel. Very Renaissance.
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Submitted by Kurt
Variety of properties available.
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The ability to use email to a location 6 time zones away was very useful.
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There is no significant external sign for the hotel. There is a row of buzzer buttons by the door. The hotel's button is buried among all the buttons. Close inspection was required to figure out that we were in the right place. Once that was done, the receptionist was great.
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Our room was smaller and less elegant that the one pictured on the web site. The street noise was loud until about 2AM. Closing the window and turning on the air conditioner helped.
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They graciously arranged for a taxi to pick us up at the very early hour of 4 AM.
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Look carefully for the door. There is one flight of stairs that must be climbed to reach the elevator.
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Nice, clean, modern hotel very close to the center of Florence.
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Submitted by Timothy
Very good - receptionist was also the owner and she made us feel bvery welcome.
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Think you should make it clear that it's not really a hotel, more like private rooms in a appartment block ( albeit a very old one)!
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Small, friendly, different
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Submitted by Geri
No one mentioned the stairs; nor was there a mention that there was no sign on the building indicating that this was, indeed, the Relais Cavalcanti. Other than that, our stay was great...once we found our lodgings.
Very centrally located - although the pub next door was a little noisy.
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NO SIGN on the building!
Stairs up to lift.
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Quiant, but centrally located. Nice people.
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Submitted by Lisa
The hotel is not marked, it is simply a door in a building with a real small name on a nameplate along with other businesses. I believe they should have stated that it was not a traditional hotel and that it was in a business building. The stairway leading up to the rooms had a putrid smell, the elevator was only big enough to hold 1 person with luggage. (packing light at that!) Once inside the room, it was nice, clean and comfortable.
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The hotel is not marked. There is only a small brass nameplate that you must physically go up to the door to look at and read the list of names. It is next door to an Irish Pub which can get loud at night.
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Once inside, the room was clean, comfortable and spacious. The hostess, Francesca was delightful. The drawbacks are that is difficult to find the building. They should tell you it is next door to the pub. Also, you immediately must walk up a flight of stairs in a dark and horribly smelling hallway. The elevator is extremely tiny. This is not a place where you will want to relax in your room. Just for sleeping and cleaning up it is adequate.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 89% rate. | |
Submitted by Anonymous
Anna was waiting outside for us when our taxi arrived. She helped us carry luggage up to Relais Cavalcanti and was extremely helpful in planning out our first day of sightseeing and eating.
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Everything was organized and better than we expected it would be.
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Submitted by Anonymous
They are the most friendly and helpful people.
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Submitted by Anonymous
Staff were very helpful. Their recommendations as to places to eat/visit were excellent.
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Clean, spacious and within walking distance of places you would want to see.
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Submitted by Anonymous
The location was great
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I would recommend people to stay there..
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Submitted by Anonymous
the owners are very attentive, they even e-mailed us to US their cell phone # just in case. As for staying, it is extremely private with a set of keys given to you for the entire stay. The self service breakfast room is very good, much better that we saw at other places. Overall,we liked it a lot.
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Very nice and attentive owners, exellent location, very private.
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Submitted by Anonymous
We were made to feel very welcome as soon as we arrived
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This was a lovely place to stay - well-equipped, really pretty rooms, with charming furniture, good facilities, excellent position in FLorence, and very helpful and friendly staff.
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As described above - and as a place that I woould highly recommend.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 83% value and his check-out with a 89% rate. | |
Submitted by Anonymous
Anna met us upon arrival and was wonderful. She was super-kind and helpful, making us reservations for the Uffize and Accademia upon arrival.
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Only part I didn't much care for was the smell of the outer hallways leading up to the hotel's floor. It stunk pretty bad of mildew. The hotel room and floor area were very nice and clean.
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Submitted by Anonymous
Had a problem with the electricity in one of our rooms. No one was available at the front desk and no one answered the contact phone number. Room cost was adjusted.
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Submitted by Anonymous
The bed was made up as a double but not a twin but as soon as she saw that the lady that checked us in corrected it right away.
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They provided us with a map of Florence that they had highlighted places to see and have dinner etc which was very helpful.
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Go for it
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Submitted by Anonymous
charming, and clean
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Submitted by Anonymous
The stairs were a little hard to navigate. It did state there were stairs. Also, the elevator is very small.
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Very warm and it was like staying in a home.
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Like staying in a home, with your own bed/bath
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Submitted by Anonymous
It was a nice place but it was not clear that this was an apartment that is rented and not a hotel with a front lobby.
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see above
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see above
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yes, with the understanding that it is not a hotel.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 88% score, his arival experience with a 93% value and his check-out with a 83% rate. | |
Submitted by Anonymous
Only disappointment was that I thought
there was supposed to be shampoo and
comditioner provided in the bathroom, but
all we were given was shower gel.
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Submitted by Anonymous
While the location was a little noise, it wasn't as bad as I expected. The centrality of the Relais more than made up for the outside noise.
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Very nice... the 22 steps to the elevator might be a problem to some, but not to our group. The expected noise wasn't a problem, although we weren't traveling in the high season. And the location was wonderful in a very confusing city like Florence.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 78% rate. | |
Submitted by Anonymous
Recommended
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 58% score, his arival experience with a 91% value and his check-out with a 61% rate. | |
Submitted by Anonymous
The room were lovely,The noise factor to this location made it very unenjoyable. There was no sign outside of this hotel , so not even taxi when we had arrived at this hotel knew if we were at the right place. it was a dark entrance,not easy accessibility, & the owners were not around,to greet us.not even any signs on the doors of the space.For this reason it made it a very strange place to stay.The owners once having met them, I must say, were lovely & sweet.
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Not easy to find, not very accssible,noisy location, breakfast is not really breakfast.
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Nice but , unless you need it for location reasons , not to stay there.
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