FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In: from midday
  Check Out: before 11:00 a.m.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet breakfast is includede in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The Hotel is on second floor with a lift.
• Are there quiet, private, romantic rooms?
  Yes, we have completely restructured rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No, but some rooms have a beautiful view on Florence.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is satellite TV in all the rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is telephone with direct dialling in all the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning in all the rooms without charge.
• Do you have an Internet/E-Mail point in the Property?
  Yse, we have an Internet Point available for our guests.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Parking prices begin at 15 Euro a day.
• Where can we rent a car?
  You can rent a car at the airport or at the railway station in Florence.
• Which is the nearest airport?
  Amerigo Vespucci Airport in Florence is at 6 km from the hotel.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  The nearest bus stop is in Cavour Street, just in front of the hotel.
• Which is the nearest railway station?
  S. Maria Novella railway station is at 1,2 km fron the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Only small pets on request.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.