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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before 10am. - Is the price per room/apartment or per person?
The price is per room per night. - Is breakfast included in the price and what type of breakfast?
Continental buffet breakfast is included in the room price. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
English, French, Spanish and German are spoken at the reception. - How many floors are there in the building and do you have an elevator (lift) in the building?
The Hotel has 4 floors and two elevators. - Are there quiet, private, romantic rooms?
Yes, there are. - Do the rooms/apartments have a terrace/courtyard?
Hotel has some rooms with terrace. - Do the rooms/apartments have a balcony?
Yes, some rooms have the bacony. - Do you have non smoking rooms/apartments?
Yes. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is TV in every rooms with international channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, every rooms has a direct dialling telephone. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Every rooms has air conditioning with no extra charge. It can be used in the summer. - Do you have an Internet/E-Mail point in the Property?
Yes. - Is there a swimming pool? When is it open?
Yes, there is an open-air swimming pool usable in the summer. - Is parking or garage available?
Yes, free car parking is available in the Hotel. - Where can we rent a car?
The staff at the reception will help you to rent a car. - Which is the nearest airport?
Florence Amerigo Vespucci is the nearest airport. - Do you have a pickup or shuttle service from and to the airport?
Yes, on request we organize shuttle service or pickup. - Which is the nearest bus-stop?
Gabriele D'annunzio stop is the nearest. - Which is the nearest railway station?
Firenze Campo di Marte is the nearest railway station. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No, we do not accept pets. - Is there a restaurant in the Property?
No, there is not. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
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