FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 02.00 pm. Check-out: before 12.00 am
• Is breakfast included in the price and what type of breakfast?
  Yes, it is
• Can we settle the bill on arrival?
  No, only on departure
• Which languages are spoken at the reception?
  Our staff speak English, French, German and Spanish
• Are there quiet, private, romantic rooms?
  The Hotel is located in the heart of Florence. All the rooms are quiet
• Do the rooms/apartments have a terrace/courtyard?
  No
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all rooms are furnished with direct telephone, radio, color TV, mini bar, safe
• Is there a swimming pool? When is it open?
  No
• Is parking or garage available?
  We have an arrangement with a nearby garage at daily rate of Itl. 45.000
• Where can we rent a car?
  At 5 minutes from the Hotel there are the most important rent car companies
• Which is the nearest airport?
  About 20 minutes by taxi
• Which is the nearest railway station?
  5 minutes by walking or by taxi