| |
FAQs - Frequently Asked Questions
|
- At what time can we check-in and out?
Check In from 5pm, Check Out before 10am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
Per apartment. - Is breakfast included in the price and what type of breakfast?
Breakfast is included. Full buffet. - Is heating included in the price?
Yes. - Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
English, French, German, Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
4 Floors. There is a lift. - Are there quiet, private, romantic rooms?
Both apartments are quiet, elegant and romantic. - Are linens and towels provided or do I need to bring my own?
They are provided. - Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes. No extra charge. - Is there a dining room where we could sometimes all dine together?
Each apartment has a dining room. - Do you have an Internet/E-Mail point in the Property?
Yes. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
Yes. - Where can we rent a car?
By contacting the Hotel Berchielli. - Which is the nearest airport?
(FLR) Florence Airport A.Vespucci. - Do you have a pickup or shuttle service from and to the airport?
Private. - Which is the nearest bus-stop?
Via Tornabuoni. - Which is the nearest railway station?
S.M. Novella. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Each apartment has routers modem. All you need is to plug your computer. Internet is free.
|
| |
|
