FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 12.00 pm. Check-out: before 10.00 am
• Is breakfast included in the price and what type of breakfast?
  No, the lofts are self-catering
• Can we settle the bill on arrival?
  Bills can be settled both upon arrival or at time of check out
• Which languages are spoken at the reception?
  English, French and German
• Are there quiet, private, romantic rooms?
  Yes, of course
• Do the rooms/apartments have a terrace/courtyard?
  No
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes
• Do you have an Internet/E-Mail point in the Property?
  No
• Is there a swimming pool? When is it open?
  No
• Is parking or garage available?
  Only public parking
• Where can we rent a car?
  We have a rental agreement with a rent a car agency very close to our lofts
• Which is the nearest airport?
  Peretola/Amerigo Vespucci airport is located approximately 20 minutes by taxi from us
• Which is the nearest railway station?
  Florence's main station, Santa Maria Novella, is located at 300 mt