Travellers Reviews
Submitted by Millie Paterson, Burtchville Twp., United States
The Dream Domus was unable to provide us a room. They made arrangements at the Serristori Palace. It was seemless and handled very well. We were VERY happy with our acccomodations. Perla is a professional. Her friend Gabriela at the Serristori Palace was also a wonderful hostest.
The feedback below is for the SERRISTORI PALACE.
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I must answer, as it will not submit with an empty space. Therefore I say exactly, as I was never past the lobby.
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Contact Millie now!
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Submitted by Robert Bley, United States
They were great. The rooms and food were great. The location was very good. I would recomend to others or staythere again.
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Easy
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Contact Robert now!
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Submitted by Richard Lonsdale, St Helens, United Kingdom
We were greeted at the door by a member of staff called Jeffrey. He carried our luggage upstairs to our room, checked us in and provided coffee in an extremely friendly and polite manner
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Our room was lovely, better than the web pictures. We were allowed to take a look at the other rooms in the hotel and they were lovely too. Jeffrey brought us a delious breakfast at the right time each morning and the room was kept scrupiously clean at all times
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We asked for a taxi to take us to the station and this was promptly arranged. As we left before breakfast time we were pleased to find that we were given coffee and a little gift before we left
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A very quiet location but within a few minutes walk to all the attractions. Very friendly staff, cooked breakfast.All rooms beautifully presented.
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A real gem. This was everything we wanted and more.Recommend anyone to stay there. Hopefully we will be able to visit Florence Dream again, a pleasure we both look forward too
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Submitted by basab chatterjee
It was a wonderful visit. We really the hospitality of the staff and the cleanliness. We would stay there again and recommend to our friends
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put in map on the web of the property that is better visibe. The current map is very busy and not legible
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extremely good
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Submitted by Zachary
None
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Excellent location, close to shops, tourist stops and restaurants. Very helpful staff.
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None
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Nothing
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Large, quiet rooms. Right next to the Duomo. Within easy walking distance of shops, restaurants and major tourist attractions.
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Submitted by James
Only possible negative was that we were not anticipating the flights of stairs-next time we will be prepared and have our driver assist with the luggage..
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The accomodation was very satisfactory. the service and attention from staff was exceptional, Geoffrey. We have already recommended the Domus to our friends and family and are hoping to return in the spring ourselves.
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The price was exactly, absolutely no hidden costs. Staff assisted with luggage upon departure. Also added binus we were not rushed to check out-they were flexible.
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As mentioned the stairs and they are only a challenge when arriving with considerable luggage, otherwise throughout our stay they were no problem. On a positive note can not stress the excellent location enough-absolutely everything was within walking distance.
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Very warm and welcoming-felt like a guest in a wonderful home. It was more a first rate small boutique hotel then a bed and breakfast.
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Submitted by Donald
Donald has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 83% value and his check-out with a 89% rate. |
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Submitted by M
They had the most incredible aromas! I was in heaven...
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They rooms were big & beautiful. The breakfast were wonderful. The owner & staff were perfect.
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I am now a loyal fan of the Florence Dream Domus! It was so amazing that I have already told many people about it & will go back as soon as I can.
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Submitted by Deanna
3 floor walk up should be mentioned. It was tough getting our luggage up.
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Sheets and towels were not changed daily. Room a lot smaller than expected.
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Walk up 3 flights
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you get what you pay for
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Submitted by Jeffrey
We arrived and were taken down the street to another bed and breakfast where we stayed the first of three nights....we were then transfered to the dream Domus for the final two nights of our stay. Perla did upgrade two of our three rooms for the major inconvenience.
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Lovely accommodations....Perla upgraded our rooms due to a booking conflict.
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The Dream Domus was significantly better than the other Bed and Breakfast that we were required to stay at for the first night. I would have loved it if our voucher was honored as stated.
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no
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Great rooms that we loved to return to each day...in fact we brought dinner back to the dining area at the Dream Domus one night.
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Submitted by Anonymous
The gentleman at the desk graciously offered me a cold free bottle of spring water. Very nice.
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Great value, location, and stay. HIGHLY recommend this hotel, and have already recommended it! It was so easy to book too. Thank you.
Dr. Perla was wonderful. Cannot wait to return.
Thank you again.
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Submitted by Anonymous
A more detailed map of the area would have been helpful. We had purchased one and it helped us to find the property. The street numbering was confusing.
Our arrival could not have been more pleasant, we were greeted with open arms.
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Submitted by Anonymous
Very well managed, very pleasant place, well
located, comfortable and kind
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Submitted by Anonymous
Took a taxi from Santa Maria Novella but made my own way by foot on departure. B&B was ideally located. Was greeted by staff and luggage carried up the stairs.
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I had a bad cough and Paola the owner was kind enough to recommend a natural remedy to help me which was very unexpected and caring.
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Lovely farewell gift upon departure was unexpected and a nice reminder of my stay.
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The place to stay in Florence for lovely rooms, staff and location.
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Submitted by Anonymous
The hotel doen't have its own building, but is located at the 2nd floor of a building, it was a bit deceiving
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Submitted by Anonymous
It was Sunday and no one was there-but it was between the stated check in time of 4 and 8pm when we arrived.It took us 45 minutes to find someone to let us in and only by getting the supermarket across the street to call a number listed for the B&B. There should be better instructions on what to do if no one answers the door.
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great staff and wonderful about helping with reservations and suggestions
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 83% value and his check-out with a 78% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 61% rate. |
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