FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before midday.
• Is the price per room/apartment or per person?
  The prices are per room.
• Is breakfast included in the price and what type of breakfast?
  The buffet breakfast is included.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, Spanish, German and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 4 floors and we have an elevator.
• Are there quiet, private, romantic rooms?
  All rooms are quiet and we have romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  Some of them.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes we have "non smoking" rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  We have TV with international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning without extras.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes with extra charge.
• Where can we rent a car?
  Ask at the reception.
• Which is the nearest airport?
  15 minutes by car.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  50 mt away.
• Which is the nearest railway station?
  Firenze S.M.N, the central station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, they are.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, sure.