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| |  | Traveler Reviews for Relais Grand Tour |  |
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Via Santa Reparata 21, Florence, 50129
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| Guest Rating |  |
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87%
406 guests and 69 review |
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Travellers Reviews
Submitted by Laurette Benton, Raleigh, NC, United States
Cristina and Guiseppe welcomed us with bottles of cold water, the suggestion of a great spot to go for our first dinner and lots of wonderful information and maps!
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Rooms were exceptionally clean, beautifully and comfortably decorated; bed and bath linens were changed frequently. Cristina and Guiseppe were extremely helpful in taking telephone messages for us, making reservations at the Uffizi and Academy, giving us directions and suggestions to great trattorias, even making beauty shop appointments for the ladies in our group! Any questions we came up with, they had great answers! Location was excellent ... quiet street within walking distance of nearly all major museums, churches, shopping areas of Florence. (The showers are quite small, even by European standards, but we managed them without getting TOO much water on the bathroom floor. The only other possibe improvement to our stay would have been the ability to make long distance (phone card) calls somewhere on the premises. Using public phones on the street was a bit inconvenient and noisy.)
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C & G arranged for two taxis to take our group to the airport the day of our departure ... they arrived right on time ... at 5:00 AM!
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The photo of the first floor apartment at the Relais Grand Tour should be updated to show the queen size bed. We were under the impression (from the current website photo) that there was only a pull-out sofa in this apartment.
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Outstanding, wonderful, fantastic, delightful!
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Submitted by Leo Armbruster, Lewisburg, PA, United States
A real 2-4 cup coffee pot with real (not instant) cofee; the lightrs in the mirror suite were too bright (try soft white, rather than clear bulbs!)
Other than that, the Grand Relais Mirrors Suite was wonderful and clean and the management (Cristina) very pleasant and helpful.
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A must stay in a great location
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Submitted by Wanda Hinshaw, Valle Crucis, United States
We took a cab from the airport, so really didn't have to use the directions. We loved the area, a bit away from the hordes of tourists.
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Our room, and everything else we saw at Relais Grand Tour, was beautifully decorated. Lots of attention to art and special decorative touches in the room. Very clean. And, quiet - the windows sealed out all street noise.
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We arranged to check out the day before leaving. Cristina was there to say good-bye the next morning and called a taxi for us.
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The 'garden space' outside the suites was lovely. We did not stay in a suite, but may have chosen one had we known this lovely spot existed. I don't think that it is pictured on the Web site. If it is pictured, it wasn't clear to us that it was attached to the suites, vs the rooms.
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A lovely small pension/B&B in the academic area of Florence. Very near the market and Duomo. Wonderful hosts. We stayed in a room, which was fine, but we would stay in a suite if we returned because of the fabulous garden area outside their doors.
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Submitted by Tony Padula, New Westminster, Canada
Christina was there to greet us & help with our suitcases. Immediately made us feel at home.
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The location was very conveniently located to get around Florence on foot.
We very much enjoyed going to the little restaurant Nabucco for our morning breakfast.
The staff was very friendly & serves an excellent B&B breakfast.
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At check out time both Christina & Guiseppe were there to say Ciao & help with our luggage.
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Christina made reservations to several museums for us before we arrived, so we didn't have to wait in line.
Also, when asked for a nice restaurant not too expensive, suggested one of her favorites that turned out to be our best meal in Florence.
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We thoroughly enjoyed our stay/visit with Christina & Guiseppe.
Would definitely stay there again and recommend Relais Grand Tour to our friends & anyone visiting Florence.
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Submitted by Joel Culer, Nashville, TN 37221, United States
We loved our stay at the Relais Grand Tour. Our suite was charming and perfect. The people were charming and wonderful. It is a B&B I would highly recommend and definitely go back to on my next trip to Florence.
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Comments above
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see comments above
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Pefect in every way.
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Perfect in every way. The only place to stay in Florence.
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Submitted by David Foy, Tallahassee, United States
Christina was great and very helpful during our stay. The included breakfast was also very good and within walking distance.
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The location was within walking distance to the Duomo, Baptistery Doors, etc.
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Unlike many European rooms, the Golden Suite we stayed in was very large and we had plenty of space.
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Submitted by Martin Green, Ottawa, Ontario, Canada
The proprietor (Guiseppe) met us as scheduled and was very helpful.
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The proprietors (Guiseppe and Christina) were were helpful and charming.
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If you want to stay in Firenze I would highly recommend the the Relais Grand Tour as a place that makes a wonderful place even more wonderful.
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Submitted by Kyle Jennings, Brentwood TN 37027, United States
Great FLorence location attended to by wonderful host, with superb rooms.
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Submitted by Kim Hicks, Milford, Michigan 48381, United States
Very quiet in terms of outside noise. Not
very good insulation between the suites.
Could hear other room converstions. But, I
would take that over city noise any day.
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Very nice rooms. Did not feel like a hotel
at all. Felt like a lovely one room student
flat. Nice bathroom!
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I woild recommend this place to a friend. I
might add to bring a little insect repellant
as we had a few mosqitoes in the room that
bothered my husband at night.
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Submitted by Eimir McGrath, Dublin 13, Ireland
Very welcoming, all questions answered patiently and informatively, lovely warm atmosphere.
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I would highly recommend Relais Grand Tour. Cristina and Guiseppe create a warm, welcoming atmosphere, always available without being in any way intrusive. The property was a delight to stay in, the decor and furnishings creating a lovely ambience that could never be gained in a standard hotel.
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Very central, everything within comfortable walking distance but in a very quiet street.
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I would highly recommend Relais Grand Tour. Cristina and Guiseppe create a warm, welcoming atmosphere, always available without being in any way intrusive. The property was a delight to stay in, the decor and furnishings creating a lovely ambience that could never be gained in a standard hotel.
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Submitted by Diane Milligan, Edinburgh, United Kingdom
Excellent service
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We were hoping the accommodation would be as good as it appeared on the website & it was- fantastic!!!!!!!!!!!
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The owners are fantastic hosts & gave us good advice on where to visit.
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The best holiday we have ever had.Spacious, comfortable, charming accommodation with fantastic hosts, can't rate this highly enough.
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Submitted by Camilla Jensen, Washington, DC, United States
It was overall a great experience. The couple running the B&B where great and very helpful and the place was beautifully renovated.
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There was some confusion on the inclusion of breakfast in the suites. Might want to reword that on the website.
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Submitted by David Schembri, Ottawa, Canada
We were greeted by Cristina, who is the owner. She was incredibly helpful and provided better travel advice than any tourist office in Italy.
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The stay was excellent.
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Walking to most points of interest is very simple.
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Relais Grand Tour was an excellent place to reside while in Florence. Cristina and her husband were gracious hosts. They provided excellent travel advice. The rooms were large and clean. The noise level outside was not a problem. We really enjoyed our stay.
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Submitted by Alexandra Russell, Redhill, United Kingdom
Made to welcome and comfortable as soon as we
arrived. Recommended places to visit and
restaurants to eat at which were lovely.
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We were encouraged to treat Relais Grand Tour
as a home from home.
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A lovely quite guest house a few minutes walk
from the old city and the market with lovely
restaurants and cafes nearby. Would recommend
it highly to friends.
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Submitted by Susan Stone, Carrboro, United States
It was wonderful - we were made to feel at home and all of our questions were answered.
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The property was different than it is on the Web site, but it was fine.
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It is very clean and nice. The room and furnishings were in lovely and in excellent condition. The proprietor, Cristina, was very nice and very helpful. She made many reservations for us before we arrived. Because of this email correspondence, I felt as though I knew Christina before we arrived. The B&B felt like our 'home' in Florence. I would definitely stay there again and will recommend it to my friends.
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Submitted by André Lemery, Gatineau, Quebec, Canada
The fact that the patrons spoke french and english reassured me greatly
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Really apreciated the location of Relais Grand Tour, in the middle of everything we wanted to see, within walking distance
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Not sure if it is stated on the web site the fact that you need to pay CASH upon departing
Not a problem in my case
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I would not be affraid of recommending the Relais Grand Tour to any of my Canadian friends visiting Florence, as a matter of fact I would urge them to reserve there. I already have recommended the place to a friend who intends to go to Florence in the near future.
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Submitted by Shelley Bryant, Petty Harbour, NL, Canada
I've used a few travel websites, and have found yours to be exceptionally well-organised and easy to use. I very much like the different categories within each accommodation site (profile, accommodations, FAQS, etc.)
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I wasn't aware of the Vacation Planner option.
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To look for accommodation in the Saturnia region.
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Re: when requesting availability of accommodation: I REALLY wish that the site was set up to remember the information you have typed in for one accommodation when requesting availability for another. It is very time consuming to type all of the information over and over.
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I thought from the website that the theatre and garden were available to the guests, but they were not. i found this abit misleading. Had we been staying for a number of days, and had wished to avail of the garden, this would have been a great disappointment.
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I have used it to book 6 different accommodations, and each has been a totally positive experience. I have great faith in the website.
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Beautiful, comfortable rooms. Artfully and tastefully appointed rooms. We felt very welcome, and enjoyed the stay very much.
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Submitted by Helen Bell, United Kingdom
Excellent. The room was spacious and had beautiful historic tiling. Much cheaper than all the hotels I looked into and the rooms had great character. Our room faced to the back of the property so it was very quiet also. Within easy walking distance of the sites.
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Submitted by Ann Wilson, Glasgow, United Kingdom
We were met by the charming Camilla who gave us maps, local information, the offer of booking museums etc. Could not have been more helpful. It was far more personal that arriving at a hotel and the property is delightful.
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The location in the historic centre was fantastic. The suite was very comfortable and given the central setting, it was a peaceful haven with the added bonus of our own little courtyard. Plus, the decor was so unique, it was a lovely experience, very different from the norm. There was also a plethora of literature available on Florence and the surrounding area.
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Again, the owner offered to book us transport to the bus station (unneccesary as it is truly walkable, which must be a plus)
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I think my previous comments confirm that the accommodation is excellent. The arrangement with the local Nabucca wine bar for breakfast is excellent and the area is very well served with reasonably priced restaurants.
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The same way that two previous friends who had stayed at the Grand Tour Relais described to me - Unique, excellent location - I just have and a fourth friend is hoping to visit in November!
I think that is the best testament one can give a property.
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Submitted by Glenn Brooks, Hornchurch RM12 6TQ, United Kingdom
Very friendly staff who were always willing to help.
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In relation to question 7, we were expecting to have air conditioning in the room as stated on the website but there wasn't any. Unfortunately, as it was quite hot we had to sleep with the window open and thus the mosquito's came in and bit us! This was the only thing stated on the website that was not available at the accomodation.
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Both Cristina & Giusseppe were very helpful throughout our stay - recommending restaurants, booking museums etc. - which certainly made things easier for us.
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No. This was a very good, clean, helpful place to stay that is very close to the all the main attractions of Florence. The only problem we had was with the air conditioning as this did make some nights sleep rather uncomfortable.
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I would have no hesitation in recommending this place to a friend. Relais Grand Tour is a very well run, clean and helpful bed and breakfast that certainly made our stay in Florence more enjoyable and relaxing. The restaurant recommendations from Cristina were also very very handy.
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Submitted by Barbara Chapman, Walnut Creek, California 94598, United States
We arrived at the train station and walked to our hotel. It would have been helpful to mention the roads we needed to use in your directions.
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Guiseppe and Christine both were very helpful and friendly. We thoroughly felt at home and taken care of. One morning we wanted to go out early and G. rememberd to put our breakfast out an hour and a half earlier than normal. Very thoughtful.
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Out of the way and quaint. Comfortable and charming due to the way it is situated and how it is decorated as well as how old it is. We thoroughly enjoyed it as an old European hotel instead of a luxury American style hotel.
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Submitted by amanda hadley, new york, United States
Overall it was very good
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The hosts were not available as much as I would have liked them to be. They were very hands off. Never asked if we needed anything, we had to go find them and ask them.
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There are no telephones in the rooms. This was very inconvienent for making reservations and such. We had to find pay phones.
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Submitted by Helen Pendergrass
Guiseppi and Christina were wonderful and got us settled immediately. Christina had booked our tours of the Uffizi and the Accademia, and they helped us schedule a taxi the morning we had to leave so early. They were the perfect hosts. We hope to come again next year and would definitely stay there again....Regards, Helen
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We were able to pay the evening before we left, so it was easy to leave at 7am without bothering everyone else!
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The hosts left a wonderful basket of fruit in the garden to share.
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Beautiful!
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Submitted by GILLIAN RAMSAY
Quiet, beautifully designed rooms. Within easy access to all major sites. Ideal for a romantic break.
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Submitted by Viktar
It was the BEST B&B of all over the last 5 years!
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Quiet location.
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PERFECTO:)
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Submitted by Diane
We arrived really late which they said was no problem for them even at 9:30p. We were greeted and given the tour of our rooms and he sat down with us and gave us plenty of info for our next days plans, a map to help us out, and breakfast coupons for morning. This was by far the most helpful and kindest treatment we got on our entire trip. These people really are caring and want you to enjoy yourself.
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The rooms were beautiful! The courtyard was very pleasant and an added touch. Everything looked and felt better than what I expected from the net. Very comfortable, private, and good sized suites. We had the Mirrors and our other party had the Diva suite. Clean, clean, clean! I would definitely stay there again.
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Checking out was just like checking in. They were helpful and kind, just like old friends. They let us store our bags for the day and when we came back to get them they called a taxi for us. What fabulous people!
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Oops, just noticed this was to be filed out by our other party. This place was convenienly located, clean, comfortable and meticulously decorated. It was a theater at one time and they've tried to preserve a part of it's past. Great job! Heard they won best B & B for this year, congrats!
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Great!
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Submitted by John
Great, fabulous, would definitely stay there again.
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Submitted by John
We absolutely LOVED our stay with Cristina and Guiseppe at the Relais Grand Tour and cannot wait to stay there again. It was perfect!
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The Relais Grand Tour is a hidden gem! Wonderfully located in the historic district, this B&B is what Italian hospitality is all about. Cristina graciously offered to make all of our museum and restaurant reservations, stayed in touch with us as our arrival date came closer and made sure our time in Florence was perfect. We felt totally safe and pampered during our stay. We will be back!
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Submitted by Hannah
a stunning hotel with friendly staff, and our room had the best view in Florence! i'll be coming back and recommending my friends go too! - Hannah
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Submitted by caroline
A very comfortable stay and a beautiful room. We were well looked after by the owners and the service was excellent. We would definitely stay there again and recommend it to our friends.
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The pictures of the room did not do it justice, but I don't think it was finished when the photos were taken.
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Beautiful room, very friendly owners, comfortable and convenient location.
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Submitted by Miguel
I have been using the internet for travel for several years now and I believe the WorldBy sites are among the best. They offer a clear and accurate method to book accomodations. I think the turnaround time from requesting a room to receiving confirmation was very quick, among the quickest.
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Wasn't aware
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Wasn't aware
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We were very pleased with our stay, both with the staff and the room. I don't think we could have had a better experience. Cristina was extremely helpful, polite and accomodating.
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I think the website reflected everything accurately.
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Based on our experience in Florence I feel the properties listed, as well as the booking process are excellent.
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I have described the place as absolutely splendid. An exception room in the heart of the city, minutes from everything. The decoration and atmosphere created an authentic stay.
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Submitted by Victoria
My husband and I loved Relais Grand Tour and Christine was so lovely - she made our stay in Florence so very special. We definitely will be back and recommend it to anyone visiting Florence!
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Very personal and the rooms are beautifully decorated. Christine gave us great recommendations for dinner at Za-Zas
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Submitted by Jennie
Jennie has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 93% value and his check-out with a 100% rate. | |
Submitted by Marcia
Friendlyness and helpfulness of the staff was great! Bed was extremly comfortable and the bathroom had a large tub with shower fixture. Shower had great water preasure and consistently hot water, something lacking at the other places we stayed. Comfort items like matress quality, size of shower and water pressure are extremly important when traveling and in theses area this B and B were the absolute best. The only problem with the room was in the positioning next to the reception are as you hear the owners talking and the phone ringing and such. The room itself was very comfortable and clean and the welcome great.
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We had one problem which may have been the fault of both of us. I had changed the reservation at one point, adding a day. My change was acknowledged and agreed to but Christine (the owner) didn't get it marked into her scheduling book and booked another couple into our room for our last night. Fortunately, we went to pay a day early as we had the cash and didn't want to continue to carry it with us. When the problem was discovered, Christine made several calls to try and get us booked in at other nearby B&B's but all were already booked. As we had covered quite a lot of what we wanted to in Florence, my husband suggested we see if a night could be added to our next stop. Christine phoned and was able to make the arraingements and all worked well in the end.
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Submitted by Joseph
Christina, the owner was warm and gracious. We quickly felt at home.
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The room was comfortable and the AC worked well- much needed during the hot week. Christina and Giusseppe were available any time for advice and steered us to good restaurants and art. On our last eve, they invited us to their terrace for refreshments. We truly enjoyed their company.
Our only regret was not having a phone in the room nor a way to contact our hosts other than walking upstairs and knocking on their door.
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As above.
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Submitted by Regina
Relais Grand Tour is a wonderful place to stay. The owners, Christina and Guiseppe could not have been any more gracious. The place was very clean, and cozy. I would definetely go back and recommend the place.
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Very enjoyable stay. Wonderful accomodations and ownership. The Relais Grand Tour is a little hidden gem.
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Submitted by Janine
It was easy to make reservations, and Christina was helpful in confirming them.
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Christina was very helpful giving us directions to tourist areas and suggestions on restaurants. She also arranged for a taxi to pick us up in the morning.
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The web site did not show the outside of the building. We were surprised when we arrived that it didn't look like a hotel from the outside, and weren't sure if we were on the right street until we saw the name on the door bell. Showing the outside of the building is probably not a good selling point, but it would help people know they are in the right place.
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not really, because of the 'back alley' location. Throughout the night and morning there were street noises disturbing our sleep.
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Submitted by Douglas
No.
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Great place. Friendly and helpful staff. Good location. Clean.
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Submitted by Daniel
The room was very clean and had lots of character.
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I would definately reccomend this place. The owner was very helpful and had great suggestions for 'off the beaten path' restaurants and cafes. A very good value and experience
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Submitted by Carrie
Cristina emailed me exact directions from the airport...very helpful...and so close by taxi.
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Cristina and her husband were the perfect hosts! They arranged museum reservations, a delightful breakfast, offered suggestions for restaurants and were so kind.
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Cristina made sure that she was available when we wanted to check out and everything went very smoothly. She called a taxi for us and offered for us to leave our luggage there for the day if needed. We would stay there again next time we visit Florence.
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The location is perfect for walking to all of the major sights and shopping. Cristina and her husband are so kind and welcome you into their B&B. The rooms are delightful, quiet and charming. I would recommend it highly.
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Submitted by Louise
Christina and her husband were exceptionally friendly and accommodating. They provided us with wonderful advice about the City, restaurants, sights, etc. They made our trip to Florence much more enjoyable than it would have been without their advice and friendliness.
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We will recommend this b&b to our friends who are planning on going to Florence.
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I don't think that you could add other comments that would be helpful to others because our positive experience had more to do with the personality of our hosts.
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Relais Grand Tour was an extremely relaxing, friendly place to stay within walking distance of all of Florence's major sites in a lovely residential neighbourhood.
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Submitted by Herman
There are no phones in the room and no easy access to phones nearby. It was not a problem for us, but might be for other American visitors. You should note the lack of phones on your web site.
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Spacious, well decorated, comfortable. Location is fairly convenient and within easy walking distance of the central city; quite close to the Accademia and San Marcos. Knowledgeable hosts, very proficient English.
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Submitted by Alison
The hotel's comment that it is only 5 minutes walk from the train station is rather misleading, especially when you have luggage and do not know the way.
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The hotel proprietor was very helpful and accommodating, and the room is quite spacious and comfortable. The only drawback (that I hadn't considered) were: (1) no TV, (2) no telephone, and (3) had to request hair dryer.
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The only drawback (that I hadn't considered) were: (1) no TV, (2) no telephone, and (3) had to request hair dryer. Should be included and would have affected my decision to stay at this hotel.
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Submitted by Cheryl
Cristina was extremely helpful, even in advance of our stay in Florence. We corresponded by email regarding wheelchair accessible places to visit with my son the week prior to my stay at Relais Grand Tour. She really didn't have to respond to that extraneous request for advice. Our reception was welcoming.
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My sister and I shared a room for one night only. We slept peacefully. The beds were very comfortable and the room pleasant. The location is extremely quiet. Breakfast was served via a beautiful polished wood rolling cart brought to our room exactly at the time we had requested. We relaxed in bed as we ate our delicious breakfast and made our plans for the day. We felt as if we were in the spare room of a gracious family. The bathroom was really tiny, but sufficient. The entry to the building is a bit glum, but we felt safe. We were very close to the sites, but far enough away from crowds and noise.
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Checking out was easy. We were allowed to keep the keys to the building and to leave our luggage while we explored a bit more of Florence.
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I guess we were expecting a small hotel, but instead we entered an apartment building. The entrance does not allude to the gracious welcoming we would receive once inside the Relais.
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Humble accommodations. A very affordable and quiet place to stay for the night. Not a notable moment in time, but safe, quiet, and restful.
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Submitted by Michael
The B&B was close to the train station so we walked the few blocks instead of taking a taxi
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Very comfortable room and the breakfest in the morning came to the room right on time.
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We had a wonderful time and our stay at the Relias was memorable.
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The shower was tiny, but hey its europe!
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Great, good location and a good value. A great place to rest after a long day of walking.
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Submitted by William
Did not need it.
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Air Conditioning is not just a fan with water in it. It is actual cold air being blown out. They shoul list this more clearly.
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Excellent place to stay. The hostess is very helpful and friendly.
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Submitted by robert
Lovely peaceful oasis in the centre of Florence. Great accomodation, great locaton.
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Submitted by Merete
Very central location and nice rooms. Too bad about the VERY small bathrooms, that my husband almost didn't fit into.
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There was some noise from the adjoining room, so that wasn't so good.
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Submitted by Paul
One negative comment would be the room wasn't exactly soundproof. Laughter next door, and footsteps overhead were rather loud.
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Unique and luxurious. It was a very relaxing stay, and we were pleased with the location.
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Submitted by Joseph
We had to call the hotel for directions from the train station, but once they told us where to go, we had no problem finding the hotel.
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The only difference we noticed from the website would be the size of the accomodations, as the room looked much larger on the website. Since we expected a small hotel room because we were in Italy, this detail did not bother us.
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For hotels in Florence, there should be a warning on the website that only cash is excepted upon check out. This was not apparent to us until check out. It ended up not being a problem since there were ATMs at every corner, but a word of warning could be valuable to some.
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Cristina was extremely friendly and helpful and made our weekend run smoothly. She gave us wonderful recommendations for eating, and perfect directions for all the walking adventures we wanted to take. She even set up a reservation for us for a very special dinner the night we got in.
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It is close enough to the main areas to be extremely convienient, but on a side street, so you have no crowd or noise problems. It's romantic and charming, and feels as if you're a guest in the owner's home.
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Submitted by Julie
The host Christina was very helpful and welcoming. The room was decorated in beautiful Florentine style.
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Although this is not always important, the room was beautifully decorated - very florentine!
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Very convenient location, helpful congenial host, gorgeous room and fresh pastries delivered to us each morning.
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Submitted by Joanne
Helpful with maps, restaurant and gallery recommendations.
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While the rooms was beautiful and well maintained, the only thing i was not pleased with was the lack of soundproofing and therefore privacy.We could hear every breath, sneeze and all conversations of the people next door to us. And presumably vice-versa. This is not very relaxing and not acceptable in accommodation of this standard.
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Refer to issues of privacy as mentioned above.
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Our room was a quiet, hidden accommodation behind one of Florence's Renaissance doorways.It was lovingly decorated with beautiful antiques which gave a luxurious feel. The accommodation was well maintained and the spa bath was great after walking all day. While totally quiet from street noise, it was a pity that soundproofing to the next room was virtually non existent.
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Submitted by BObi
voucher stated that we would get a fruit
basket which we did not, but the inn keeper
gave us a voucher for a coffee and a pastry
for breakfast
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Room was very noisy, the inn keepers kitchen
was on the other side of our wall and we could
hear everything. Room was very clean and
enjoyable. No TV or radio, this was stated on
the website, but perhaps a future addition.
There was free internet, but not always
available.
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fridge in room
no radio, tv
soap but no shampoo
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quiet, but could get bored after retiring to
your room at night with no TV or radio.
Everything closes early to North Americans in
Florence and there is not much to do in the
hotel. Bring a book. Very relaxing and great
view into courtyard. Suites might be better.
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Submitted by Laura
The property looks lighter and brighter in the photos - giving impression of it being more luxurious that it - is but no complaints. I wouldn't say it was worse just different.
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Discreit,slightly shabby but characterful and charming apartment, wonderfully quiet with pleasant small patio which provided much needed respite from bussle and heat of the city.It has all you need for a few days in Florence and helpful hosts.
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Submitted by Omar
It was a nice experience in Rome
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no
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Nice place to stay. Very convenient location.
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Submitted by nicolosi
nicolosi has left no specific comment, however has rated the overall satisfaction rate with a 62% score, his arival experience with a 74% value and his check-out with a 61% rate. | |
Submitted by Anonymous
No receipt.
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Cash only; no credit cards. We had the cash so it was not a problem, but it was unexpected. Should have made the cash only policy known on the website, not at check-in.
Otherwise, Guiseppe was very nice and accommodating.
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Would recommend.
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Submitted by Anonymous
If you prefer a very quiet experience, the
suites in back could be identified as the
choice room/suite to reserve.
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Peaceful, thoughtful, tranquil, kind people
running a beautiful space.
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Submitted by Anonymous
Very freindly and helpful owners.
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Lovely property, owned by friendly couple who helped with our stay in Florence. Nice rooms with good ensuite.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 91% value and his check-out with a 61% rate. | |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. | |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. | |
Submitted by Anonymous
i felt the images that are on the site are a little dated. The room seemed older and more worn than in the pictures
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good location, good value,
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Submitted by Anonymous
I expected the room and especially the bathroom to be bigger
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Submitted by Anonymous
only thing we were not pleased about was that we did not receive clean bathroom towels each day
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Individual, had character, and a very reasonable price.
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Submitted by Anonymous
I thought the room we had (blue room) was cute and was decorated and furnished nicely. You can see a picture of the bathroom that the shower is very small with a curtain, so it was hard not to get water all over the bathroom floor. Our room was on the street and even with the windows all closed, it was loud when street cleaners and such went by in the early morning. Some of the things listed as available actually weren't-like it said there were hairdryers in all the rooms-I'm not sure if we were supposed to ask, but I didn't. Also,it said the price included a fruit basket, but now I see it says 'on request'. The only other thing that was weird was that when we arrived we only got 2 very small towels in the bathroom and one day we got really big ones and extra hand towels etc and then back to the really small ones again. I suppose we could have asked for more towels, but we didn't. Also, you were allowed to use the internet, but you had to find an owner to enter the password and I didn't really run into them very often.
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Overall a good experience, close to central area and walking distance to train station was nice.
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Submitted by Anonymous
We didn't get a fruit basket each day and on the website of the property it mentioned breakfast would be provided?
The free internet was fantastic.
Our major problem was that on the second night very noisy people were put in the room next to us and they kept us up a lot of the next two nights. Maybe the owners should have asked them to be quite (we did) but short of sound proofing the rooms I don't know what you could do.
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I would say very nice but potentially noisy
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Submitted by Anonymous
The 'breakfast' part of the 'bed and breakfast' was VERY minimal and not up to what we had become accustomed to after staying at other B&B's in Italy.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 24% score, his arival experience with a 74% value and his check-out with a 44% rate. | |
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