FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 10am, Check Out before midday
  
• Is the price per room/apartment or per person?
  Price is per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included in price.
• Can we settle the bill on arrival?
  Yes, if you wish.
• Which languages are spoken at the reception?
  English, French and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  4, there are two lifts.
• Are there quiet, private, romantic rooms?
  Yes, private and quiet.
• Do the rooms/apartments have a terrace/courtyard?
  Some rooms have terrace.
• Do the rooms/apartments have a balcony?
  Some rooms have balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do have no smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, satellite TV in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning without extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, a large parking is available (ask for price).
• Where can we rent a car?
  From the reception you can get in touch with car rental companies.
• Which is the nearest airport?
  Florence airport, Amerigo Vespucci, 25 minutes by taxi.
• Do you have a pickup or shuttle service from and to the airport?
  No, sorry.
• Which is the nearest bus-stop?
  Bus number 14, two minutes walking.
• Which is the nearest railway station?
  Florence central railway station, 15 minutes by bus.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Small size pets are welcome.
• Is there a restaurant in the Property?
  No, but we have a partnered Tuscan Restaurant 30 mt far from the horel.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes. You can also use an internet point located on the ground floor.