Travellers Reviews
Submitted by Ludmila Voskressenskaia, Sweden
This hotel has en excellent location! It was so easy to reach it from the railway station. The receptionist was very nice, polite and helpful to us. ... It was very nice hotel! ... At the hotel bar we got a cap of coffe while we were sitting and waiting for our train! It was very nice of him! ... I think you should include more nice pictures of this hotel with their nice conditions. ... I would love to recommend this hotel to my very best friends!
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 Contact Ludmila now!
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Submitted by Nick Rowlerson, United Kingdom
Small,friendly,clean,VERY comfortable bed very handy for both station and the historical centre,lots of very good places to eat very localy I would use it again any time.
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Submitted by maureen carroll, swindon, United Kingdom
very welcoming and informative......the recp gave us a map and lots of advice!!! ... I would recomend this Hotel to any-one as quirky (decor), clean, very friendly, and a feeling of sefety because of the very good security. ... quick and easy..........with an invite back ... you could mention that the decor gives such a brilliant feeling of Florence. ... perfect value for money.
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Submitted by Sherri Sherri, West Midlands, B74 4LT,, United Kingdom
It was late, dark and we were tired. We were met by a very friendly, very helpful receptionist who made us feel very welcome and set the tone for a very enjoyable stay. ... If you don't set your sights too high and you only have a limited budget Hotel Guelfa provides a central & friendly location from which to explore both Florence & Tuscany (we visited both Pisa & Siena by train, in part because the hotel is conveniently situated for Firenze SMN). ... We paid via credit card 24 hours prior to our departure. The hotel kindly looked after our baggage on the day of departure as our train did not depart until 13.27, this allowed us to spend another few hours enjoying Florence, including having a meal. ... Centrally located, with few frills, friendly staff, comfortable rooms and a light continental breakfast that sets you up for the first part of the day.
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Submitted by Douglas McCubbin, Glasgow, United Kingdom
Douglas has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by lene vitved
Very nice hotel for the price. Very central. Very polite staff!!
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Submitted by Sean Blogg
A really nice place to stay. ... A very good place to stay for the price, clean comfortable, in a great location.
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Submitted by Köberl Johannes
The biggest problem while our stay was to find a place to park the car. there is no description in your website where´s able to get parked. also for a visitor of firenze is not sightable what the diffrent colored parking places (white, blue, yellow) are for.
... The bill was not very professional ... there is alwas one person at present, so anybody can be shure that no unknown or suspisious persons are in the hotel!! +++ the breakfast is not at the same standard then in germany... but good coffee Good englisch talkin receptionist through the day. ... hotel guelfa is a small lovely hotel beside downtown and a few minutes by walk to the exhibition center 'fortezza de basso'. Somtimes there is no warm water or at worst no water, but this seems to be a generous problem around the hotels in firenze. (As known from guests of other hotels)
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Submitted by Bonnie
Hotel Guelfa was a great place to stay. The room was very nice and the staff was extremely kind and helpful in every way. We enjoyed our stay very much and would definitely recommend it to any of our friends travelling to Florence. ... Again, we enjoyed everything about our stay. ... The staff was very helpful - called a taxi for us and then carried down all of our bags and waited until the taxi arrived. ... There are several very nice restuarants that are very close as well has nice shops, and most importantly, an Internet cafe is right next door.
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Submitted by Beth
Hotel Guelfa is a great value for the money. It is located in a great area and it was clean. We really enjoyed our stay and would stay again.
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Submitted by Sally A
(sorry, I don't know if I already accidentally sent this or not, so pardon if I'm repeating myself.)
... BEST coffee of any hotel in Florence -- ever!
It's okay with me if you tell them!
... To be recommended as a very decent budget hotel: big clean bathrooms, friendly charming hosts w/beautiful cat, easy walking to most Florence sites.
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Submitted by Jan
Jan has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Adriana
Very nice hotel, large room, very helpful (english speaking!) personnel
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Submitted by Mark
As is common in Italy, breakfast at the hotel was very basic - pre-wrapped croissant and toast & orange juice + coffee. Although we expected it from other trips to Italy, this could be a shock to someone expecting something more from their breakfast. This could perhaps be explained on your web-site. ... Value for money & very convenient for all the sights that Firenza has to offer.
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Submitted by Maria
NO ENOUGH HOT WATER ON THE SHOWERS!!! THAT WAS VERY ANNOYING... IT WAS FREEZING ... Very nice and espacious rooms, excelent location!
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Submitted by Mary
Very friendly and helpful. ... Central, convenient for sight-seeing.
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Submitted by Karen
Very helpful with our baggage, despite there was no lift. ... Adequate room with our own clean bathroom. In a convenient location, close to the central market and eating establishments.
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Submitted by Philippe
A street map would be useful, with arrowed directions. Not easy to find the hotel at night, in a one-way street and with no landmark. ... Almost exactly. The breakfast room was ok but a bit small and narrow. ... Expensive for the level of the hotel, but in the center of Florence ... which explains. ... No. (street map !) ... Excellent location, good comfort. Not very quiet at night (street noise).
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Submitted by Isagani
Bathroom drain was clogged.
As a result, the bathroom area was wet and flooded all the time.
No shelf in the bathroom where one can place toilet articles.
...
Fairly habitable, but can stand improvement. Please see my comments about the bathroom.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 83% value and his check-out with a 78% rate. |
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Submitted by Anonymous
We had a room very close to the reception and it was extremely noisy and we were regularly woken by the comings and goings of the hotel.
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Submitted by Anonymous
Staff were very helpful in arranging a taxi for 5am as we had an early departure flight. ... We've never been to Europe before and we had no idea what to expect. After settling in we found we were quite comfortable. Hotel Guelfa is a one star hotel so we knew it would not be 'grand'. At the same time we visited friends in who were staying in a two star hotel and we thought our hotel was more comfortable.
It seems these hotels don't know vanity countertops (or even a glass shelf 45cm above the bathroom sink), and drawers, for storage of clothes that we do not hang up, would do wonders for guest comfort.
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Submitted by Anonymous
A basic hotel, well placed for the sights of Florence
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Submitted by Anonymous
They were very friendly and relaxed ... It was a budget hotel but clean and good for one night. Staff were very good. ... Good budget accomodation as Florence is generally very expensive. Close to the centre but you would need a map if you didn't know the city
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Submitted by Anonymous
The photo of a bedroom hints at a greater luxury than is present. ... Paid the bill the night before departure when an English speaker was available. I would say reasonable value for money but difficult to gauge in the absence of comparison with other hotels in Florence at that cost. ... Perhaps mention that this is an old hotel which would hint at the occasional tired drain smell. ... Convenient basic but clean.
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Submitted by Anonymous
Our room was not ready on arrival, but another room was available. It was large but on the street and therefore a little noisy at night. The hotel was fully booked and we could not change rooms. The staff were very pleasant and helpful at all times. ... the hotel is in a very convenient location. the staff are friendly. request a room that is off the main street which is quieter and looks on the pretty back garden. they make the best coffee at breakfast.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 53% score, his arival experience with a 83% value and his check-out with a 78% rate. |
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Submitted by Anonymous
Worse than on the website does not at all mean that the Hotel was bad - but the images on the website gave the hotel off as being more luxurious than it actualy was. ... Good location close to center of city. Staff very friendly and helpful. A lot of noise from the street at night and early morning - try to get a room not facing the street.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 58% score, his arival experience with a 91% value and his check-out with a 28% rate. |
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