FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 10am.
• Is the price per room/apartment or per person?
  The Price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet-breakfast.
• Can we settle the bill on arrival?
  Yes, if you prefer.
• Which languages are spoken at the reception?
  English, French, German and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  3 floors, with elevator.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  We have some rooms with balcony.
• Do the rooms/apartments have a balcony?
  Yes.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all rooms are equipped with color satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct line telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, with no additional charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, without extra charge.
• Where can we rent a car?
  Directly at the reception, near the railway station or in the airport with the majors Car-rental Companies.
• Which is the nearest airport?
  Amerigo Vespucci (Florence Airport) 3,5 km.
• Do you have a pickup or shuttle service from and to the airport?
  There is a public shuttle.
• Which is the nearest bus-stop?
  2 minutes on foot.
• Which is the nearest railway station?
  Santa Maria Nolella (300 meters).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is no fitness center in the Property.
• Are pets welcome?
  Yes, they are.
• Is there a restaurant in the Property?
  No, there isn't.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.