FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room per day.
• Is breakfast included in the price and what type of breakfast?
  Yes, continental buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  On request.
• Which languages are spoken at the reception?
  We speak English.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a balcony?
  Some rooms have a balcony.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is satellite TV in all the rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone with direct dialling in all the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning in all the rooms without extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  We have an agreement with a parking garage near the property.
• Where can we rent a car?
  You can rent a car at the airport or at the railway station.
• Which is the nearest airport?
  Amerigo Vespucci Airport is at 5 km from the hotel.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  The nearest bus-stop is in Via Cavour by bus n° 1-6-7-10-11-17.
• Which is the nearest railway station?
  S.M.Novella railway station is at 1.5 km from the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No, pets are not welcome.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.