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Terms and Conditions

Check In / Check Out Time
  • All accommodations, Check In from 3pm, Check Out before 11am
  • Please let us know in advance what time you intend to check in
Restrictions
  • For daily rates, in Double Room Single Use, Double Room Standard, minimum stay is 2 days
  • For daily rates, in Apartment Standard, minimum stay is 3 days
  • For weekly rates, in all accommodations, minimum stay is 6 days
Prices Include:
All Taxes (IVA 10.0%)
In all Accommodations:
Air ConditioningElectricity
HeatingTowels
WaterWeekly Change of Towels and Linen
Weekly Cleaning 
In Apartment Standard:
Final Cleaning 
In all Accommodations except Apartment Standard:
Daily Cleaning 
 
Prices Exclude:
Credit Card Payment (Price On Request)
Public Parking (Price On Request)
In all Accommodations:
Extra Change of Towels (Price On Request)
 
Cancellation Policy
Double Room Single Use
 
Double Room Standard
 
From To Cancellation Fee
Reservation 72 hours before Check In 0%
Less than 72 hours before Check In 0 hours before Check In 1 night
No Show - 100%
 
 
Apartment Standard
 
 
 
From To Cancellation Fee
Reservation 31 days before Check In 0%
Less than 31 days before Check In 15 days before Check In 1 night
Less than 15 days before Check In 72 hours before Check In 2 nights
Less than 72 hours before Check In 0 hours before Check In 3 nights
No Show - 100%
 
 
Payment Policy
When Type Amount By
At Reservation Credit Card Guarantee Only - Credit Card
At Check In Final Payment 100% Credit Card or Cash
 
VisaMastercardAmerican Express
 
Reservations, Modification and Cancellation Requests

Once the reservation is confirmed, a voucher will be issued. This voucher must be printed and shown to the accommodation provider. If the voucher will not be shown to the accommodation provider, the accommodation provider reserves the right to vary prices & conditions applied in the voucher.

Once the reservation is confirmed, any modification or cancellation request must be made through WorldBy.Com's easy-to-use online forms (the same you used to reserve). Links to these forms will always be clearly marked in the e-mailed confirmation voucher. Modification or Cancellation requests will only be considered valid if made using this method.

We notify you of all actions regarding your reservation via e-mail. Alternatively, to see your most up-to-date reservation status, connect to your Vacation Planner at http://www.florenceby.com/planner/.

Liability & Contract

WorldBy.Com S.p.A. (WorldBy.Com), owner of www.florenceby.com, acts only as agent, assumes no liability for accommodation arrangements and cannot be held responsible for actions or omissions of the accommodation providers.

Contract: WorldBy.Com S.p.A. is not part of the contract between guest and accommodation provider.