| | 
FAQs - Frequently Asked Questions
|
- At what time can we check-in and out?
Check In: from 2:00 p.m.
Check Out: before 10:00 a.m. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
Yes, breakfast is included in the price. - Can we settle the bill on arrival?
No. - Which languages are spoken at the reception?
We speak English, French and Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 4 floors with a lift. - Are there quiet, private, romantic rooms?
Yes. - Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
Yes. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes, there is satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a telephone with direct dialing. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, all the rooms have air conditioning without extra charge. - Do you have an Internet/E-Mail point in the Property?
Yes, we do. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
Yes, parking is available. - Where can we rent a car?
You can ask to the concierge. - Which is the nearest airport?
Amerigo Vespucci Airport in Florence. - Do you have a pickup or shuttle service from and to the airport?
Yes, we do. - Which is the nearest bus-stop?
The nearest bus-stop is 50 meters away from the hotel. - Which is the nearest railway station?
Santa Maria Novella central railway station is at 2 minutes walking distance from the hotel. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
|
| |
|
