FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2.30pm, Check Out before 10.30am.
• Is the price per room/apartment or per person?
  The price are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, brakfast is included in the price and is offered in a nearby "Caffetteria".
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  Yes you can settle the bill on arrival.
• Which languages are spoken at the reception?
  English, italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The guest house is on 1st floor with elevator.
• Are there quiet, private, romantic rooms?
  Yes there are quiet rooms.
• Are linens and towels provided or do I need to bring my own?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  No they do not have a terrace.
• Do the rooms/apartments have a balcony?
  No they do not have a balcony.
• Do you have non smoking rooms/apartments?
  Smoking is forbidden in every room.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Tv with satellite antenna is supplied in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  No there is no telephone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes the room have air conditioning with no charge.
• Is there a dining room where we could sometimes all dine together?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  We have wi-fi sistem in the property.
• Is there a swimming pool? When is it open?
  No there is no swimming pool.
• Is parking or garage available?
  No there is no parking available.
• Where can we rent a car?
  In a rental car close to the property.
• Which is the nearest airport?
  Florence Amerigo Vespucci is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  No there is no shuttle service from and to the airport.
• Which is the nearest bus-stop?
  In the same street of the guest house.
• Which is the nearest railway station?
  Firenze Santa Maria Novella is the closest station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No there is no fitness center in the property.
• Are pets welcome?
  No pets are not allowed.
• Is there a restaurant in the Property?
  No there is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes there is a WIFI connection from the rooms.