FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 14:00 pm.
  Check-out: within 11:00 am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes. Continental breakfast is included.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  Italian, English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have 3 floors, and 2 elevators.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Yes, some rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is. We don't charge extra.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  At the reception.
• Which is the nearest airport?
  The airport is at 5 km from the Hotel, by taxi is around 20 minutes.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Only 100 meters.
• Which is the nearest railway station?
  Only 500 meters. Santa Maria Novella.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  Yes, the modern restaurant "Antò".
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.