FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm until 7pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included in the price. It is served in the room from 8.30 to 10 am and it is an Italian breakfast.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, as you prefer.
• Which languages are spoken at the reception?
  We speak Italian and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The building has 5 floors but the Inn spreads out only the first one. There is no lift but there are only 10-15 steps.
• Are there quiet, private, romantic rooms?
  Yes, our rooms are very quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes, they are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  No, they do not.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a Sat TV with international channels in each of our rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is, it is included in the price and individually controlled.
• Is there a dining room where we could sometimes all dine together?
  No, sorry.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, there is a garage nearby.
• Where can we rent a car?
  Ask the reception.
• Which is the nearest airport?
  Firenze Peretola.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  Piazza dei Ciompi.
• Which is the nearest railway station?
  Santa Maria Novella.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.