FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 8am until 11pm, Check Out before 10.30am.
• Is the price per room/apartment or per person?
  Per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, it is included.
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  French and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We are at the 3rd floor, we have an elevator.
• Are there quiet, private, romantic rooms?
  Yes.
• Are linens and towels provided or do I need to bring my own?
  We have very good linen and towels for room and bathroom
• Do the rooms/apartments have a terrace/courtyard?
  No, sorry.
• Do the rooms/apartments have a balcony?
  No, sorry.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, in every room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, no extra charge for this.
• Is there a dining room where we could sometimes all dine together?
  No, sorry.
• Do you have an Internet/E-Mail point in the Property?
  No, sorry.
• Is there a swimming pool? When is it open?
  No, sorry.
• Is parking or garage available?
  Yes, only 20 meters from Locanda.
• Where can we rent a car?
  There are many car rantal nearby.
• Which is the nearest airport?
  Firenze aeroporto Vespucci 5 km. Pisa Galilei 85 km - 60min with train shuttle (every hour).
• Do you have a pickup or shuttle service from and to the airport?
  No, sorry.
• Which is the nearest bus-stop?
  Piazza dell'Unità Italiana.
• Which is the nearest railway station?
  Firenze Santa Maria Novella.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, sorry.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  No, but there are many restaurants and nice trattorias at only 50 meters.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.