Travellers Reviews
Submitted by Raymond Attfield, Alresford, United Kingdom
because it is effective and simple.
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A very clear, easily accessible, reliable service
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simple and effective
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Arrival by air via Pisa was spoiled by lack of trains after 10pm and also lack of advice on travel to Florence at that time. We took a very expensive taxi from the airport to the hotel. For such a major city this is a week link and needs to be improved.
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Loggiato dei Serviti:
High quality without pretensions.
Unobtrusive but sensitive service.
Quiet but central situation.
Very comfortable bed.
Coffee could be better !
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A centrally located hotel which tipifies the Italian idea of quality and avoids the worst aspects of luxury hotels.
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Submitted by Karen Colistra, West Chester, PA 19382, United States
We arrived after 10pm from Sorrento and one of their employees named Daniel was actually outside looking out for us which I thought was really thoughtful and considerate. The only disappointment was I wish we had planned to stay their earlier. We were even able to find an old print in an art store of the square with the hotel in it!
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The staff, accomodations and breakfast was outstanding!
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Very helpful. Kept our luggage so we could do some more sightseeing after checkout time and called a cab for us to take us to the train station.
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Everything was fine - better then expected
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A definite must to stay at if going to Florence. The location is perfect, staff is perfect, breakfast is perfect and room is beautiful. Walking up to the hotel, knowing the age and history gives me goose pumps!
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Submitted by James Dwyer, Westwood, United States
The receptionists (especially the receptionist who was a lady) spoke excellent English! Everyone at the desk was very helpful no matter what I asked.
I loved the painted ceiling and the views from our room. Our stay the Loggiato dei Serviti was like something right out of a very romantic movie!
The lady who cleaned our room and served us breakfast the last two days was exceptionally nice! We felt her kindness was very sincere.
The only negative part about our stay was having to walk past the homeless people who hung out at the corner between the annex and the hotel, and the homeless people who slept outside of the hotel. I was very grateful they ignored us, but my wife still felt very nervous walking past them. We were afraid they might be drug users or drug dealers.
Nonetheless I'd love to stay again at the Hotel Loggiato dei Serviti, and wouldn't hesitate to recommend the hotel to any friend planning on a visit to Florence.
Sincerely,
Jim Dwyer
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I think the photos and the information about the Hotel Loggiato dei Serviti on www.FlorenceBy.Com was excellent! I wish other hotels provided information and photos that were as thorough. I'll certainly be using FlorenceBy.com when I plan my next trip to Tuscany!
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I wish I could visit each of the rooms in the hotel. It really is like some beautiful art museum that specializes in the most spectacular hotel rooms.
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See #5
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See #'s 5 and 14.
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Submitted by robert tucker, pawling, ny, United States
Directions were useless...the area is mostly closed to traffic...we had a taxi driver lead us to the Piazza. Otherwise The stay was incredible...the staff was most professional, courteous and helpful. The desk manager gave us great directions to wind our way through the one way and closed streets...I can't speak highly enough of the staff.
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The suite was beautifully and tastefully furnished and comfortable and of course looking out onto the Piazza and seeing Renaissance architecture was spectacular. You might want to let people know a little of the history of the Piazza the hotel is part of. The Bruneleschi designed aches and that the Accademy of the Arts housing Michaeangelo's 'David' was on the street behind the hotel was a delightful surprise. This hotel and it's staff have made my first trip to Italy a special memory and I will return
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Again, the staff was a big help and made us feel special and well taken care of.
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As mentioned above, the history of the buildings and the Piazza are very important. and involve some of the most important names in the arts and architecture of Italy and the world. As an artist this was an incredible surprise. Also, the location is ideally close to many other historical treasures and great shopping and dining is only a short stroll.
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The hotel is a hidden treasure in the heart of Firenze...If you are going to Italy make it a point to find it and stay there.
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Submitted by Margaret McFadden, Boone, North Carolina, United States
Since we were coming in from an overnight flight from the U.S., I had e-mailed in advance to see if we could have our room early (by noon). That was arranged and was very satisfactory.
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The only problem was that when we returned to stay three additional nights (Nov. 16-17-18), the room assigned overlooked the square and had a tiny shower which gets water all over the bathroom. We asked for another, and the second room was quite satisfactory, although my colleague wished for drawers to store her things. I always live out of the suitcase.
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Italy is very expensive for Americans--everywhere.
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Francesca, the hostess at the desk, helped us to get opera tickets for the last night. That experience was wonderful.
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A positive delight, a feeling of living in the 19th century, completing the wonder of being in Florence.
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Submitted by WILLIAM FREUND, LAKEWOOD.OHIO, United States
The website states that the hotel had no lift. In truth it did have a lift.
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Charming, delightful, wonderful location,fascinating architecture. Favorite hotel in Florence.
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Submitted by John Neely, Savannah, GA 31401, United States
While the staff was very nice, they could give us little information about activities in Florence, such as concerts in which we were interested. They did have brochures in English which we used to find these things.
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Very pleasant and restful. The location is quiet for being so close to the city center.
While it could use a bit of paint, it has a lot of charm,
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Submitted by Innes Ferguson, London, United Kingdom
Innes has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Norbert Fritsch, 89081 Ulm, Germany
There should have been a mirror in the bedroom of 29. It's difficult to shower and put on make-up by two persons at the same time (humidity etc.)
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It's an easy way to find accommodation
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It was as if I had stayed in a real Italian 'palazzo'
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Submitted by ita andrews, United Kingdom
We walked from the rail station - directions from rail station would be helpful on your website with a slightly bigger/clearer map.
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This was an excellent hotel with superb warm clean rooms with plenty of hot water - much appreciated during the very cold weather we had during our stay. The hotel was also in an excellent position for sightseeing around the city.
The staff were very pleasant and unassuming - not at all overwhelming but willing to offer help if asked.
A couple of small comments: - the breakfast - we wondered if this could have been a little more substantial possibly including something hot but simple like scrambled eggs. We would have been happy to pay a little more for a more substantial breakfast although we do appreciate this was a traditional continental breakfast.
- possibly also include a tea making facility in the bedrooms.
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A wonderful find - a small comfortable hotel that perfectly suited our needs during a brief break in Florence - would not hesitate to recommend it to friends and use it again during another visit.
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Submitted by Susan Clarke, Dunkeld,Victoria 3294, Australia
Very pleasant
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Good value for money in excellent location
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Submitted by Paula Tevis, London, United Kingdom
Desk clerk was professional and immediately called someone to handle our luggage.
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I have stayed here before, in the same room, so I knew what to expect. This is an excellent hotel in a terrific location.
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A soup kitchen is located next door. It just serves lunch so one would only notice the line of people waiting to enter in the late morning. This is neither a positive nor negative for the hotel, but something that visitors would notice. There is an excellent restaurant around the corner called Academia (just like the museum), which my friends and I enjoyed so much we ate there twice in three days. Typical Firenze dishes, great value for money, friendly wait staff, and a deft hand in the kitchen.
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Hotel Loggiato dei Serviti, which is in a lovely old former monastery, is an excellent choice of lodging for couples or families who don't require the amenities of a more modern hotel (i.e. Internet connection, room service). The two-level quad room is handy for a small family as it is equipped with two bathrooms and provides a bit of privacy. Beds are comfortable and the furnishings are handsome as is the entire hotel. The breakfast buffet is adequate, with fresh breads, canned prunes and peaches, yoghurt, cereal, and good coffee. The staff is accommodating and professional; willing to provide coffee in the late afternoon, make dinner and museum reservations, hire taxis or check train schedules. We were given a great recommendation for a restaurant around the corner (The Academia) that proved so delicious my party returned the following evening for an equally delightful meal. The hotel is a short walk to the Duomo and is well-located, yet slightly away from the touristed areas so you feel like you're getting a second vacation when you reach its door.
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Submitted by Helle Oersted, DK-2850 Naerum, Denmark
very nice and peaceful hotel.
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Submitted by Kevin Hill, Portland, Oregon, United States
The shower facility was ridiculously small with a flexible shower hose that continually fell down.
Bed was only fairly comfortable.
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Staff was very helpful.
Marco is Outstanding. moto bene!
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Location of our room balcony looked right over the soup kitchen located on the piazza next to the hotel. This was not a highlight.
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A nice hotel, with attentive staff. Music on the piazza every night - usually pleasant. A well kept gem.
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Submitted by Walter Hall, Alexandria, VA 22314, United States
Walter has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Deborah Storz
We just loved this hotel!
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Charm incarnate!
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Charming, well-priced, perfect.
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Submitted by Judith Unwin
a charming hotel, lovely location, and one to return to : very pleased indeed.
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Submitted by Brian Lazarus
perfect
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The best room I stayed in on vacation was at this hotel. can't say enough about room 39.
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A little to much for an off season rate even for florance.
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wonderful place to stay. In fact we have sent two other couples to stay there.
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Submitted by William Van Vechten
Huge, beautiful room. Very convenient
location.
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Submitted by Christopher Lecce
Great Hotel great location
enjoyed it very much.
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Submitted by Doug mcphie
Beautiful hotel, fabulous location, excellent breakfast.
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Submitted by Kevin Ford
I don't remember anything (bit I may have forgotten) about the fact that the hotel looks onto a relatively quiet square. This was a big plus for us.
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Charming, stylish, very well situated 5 mins walk from the Duomo.
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Submitted by Richard Del Tredici
A beautiful hotel in a wonderful location.
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Submitted by Robert Pedigo
convenence
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I requested my favorite room. Unfortunately, it was not available at check in. Some early communication that the room might not be available would have been thoughtful.
Please ignore my response to No. 16 -- I did not read the directions.
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Only very, very slightly worse. Each time I have stayed at Loggiato dei Serviti in the past, I have stayed in better rooms.
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A secure place for luggage storage would be helpful. The handsome lobby is less handsome when loaded with luggage.
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Submitted by Elizabeth Woods
We asked for two double rooms, 1 room was large and very comfortable, the other was very small with no drawers to put clothes away. We asked to change rooms and were given a much nicer large room in the annexe across the road. We were very disappointed with the location, lots of vagrants sitting around at all times of the day, right outside the hotel entrance. I am glad we were in a party and not as singles.
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We would not stay in the hotel again as the area was not very good - as mentioned above too many homeless people right around the front of the hotel.
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The situation especially for single ladies
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Our room was very nice, large and cool. The bathroom very nice. Our other room when changed was very nice and had its own private breakfast room.
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Submitted by john marron
I had difficulty finding the hotel on arrival as the only nameplate is quite small and is hidden by a large potted plant.I told this to the receptionist at check-in but she did not seem interested.
Disappointed with the room allocated as it was on the top floor and consequently did not have the high ceilings and four poster beds shown on the website.
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Breakfast room staff were not polite
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Lots of potential in the character of the building but is not exploited in the warmth and friendliness of the(staff) place.
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Submitted by Jean
Our accomodations were wonderful. Descriptions and images do not do Hotel Loggiato dei Serviti justice; the place was much more charming and delightful than we expected. It was exactly the type of accomodations that we were looking for, full of history yet comfortable.
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We found the old doors and woodbeam ceilings to part of the charm of the Hotel. The breakfast offered was also one of the best.
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Full of history and charm, yet providing contempory comforts; wonderful location in the city and lovely view.
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Submitted by Codell
We felt like Royalty in that beautiful canopy bed. Everything was supurb!
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Don't know of any.
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An old world charming hotel with a feel of luxury, including a canopy bed with a tapestry draped canopy and curtains that gave us the feel of living in the 18th century with the luxuries of the 21st century.
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Submitted by Lowell
With the exception of our shortfall not mentally quickly associating Italian street names, it was a very effortless experience to find the hotel
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A delightfull experience. Strattigcally located in the city, charming rooms and dilightfull lobby and breakfast room. Would reccomend staying here to anyone interested in s stay in Florence.
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I beleive the wesit should emphasize it's inherent charm. It is extremely convient to locations in Florence that you would like to visit; it is also convient to publis transmortation for traveling throughout the city, taxi service to and from was outstanding. A good place to stay if you really want to see Florence.
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I would use the about description
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Submitted by alice
Superb -- I would go back in a second. Wonderful!
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I would recommend it to anyone, except perhaps the elderly with mobility problems. They should specifically ask for a room that is handicapped accessible.
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Charming, wonderful, terrific locaation. The essence of Florence.
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Submitted by George
We had a wonderful stay and would definitely like to stay again. The service was exceptional, the location was perfect and the room was charming.
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wonderful. Looking forward to coming back next year.
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We have emailed a photo of the ceiling in our room to our friends. It was so beautiful and great to wake up to every morning.
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Submitted by Sharon
Receptionist was more than helpful to us.
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A warren of rooms-the antithesis of a modern hotel-charm everywhere within and just outside the most pleasing piazza in all of Florence.
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Submitted by Helen
Extremely polite and helpful staff.
Single room was small but very comfortable
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Godd buffet breakfast and newspapers at breakfast including USA today and Herald Tribune
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Friendly comfortable convenient for access
to all cultural sites and shopping.
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Submitted by Joel
Great recommendation for dinner that was close and very good even though we arrived late on a Sunday.
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Wonderful service. Charming room. The concierges and waitstaff were incredibly helpful - and we needed their help to get into the Academia and Ufizzi and because our luggage was lost by Air France!
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Charming. Beautiful. Very clean and comfortable. The best hotel I've had in Florence adn would stay there again. Per usual - Frommers recommendation that did not disappoint!
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Submitted by Judith
We simply took a taxi from the train station. No problem at all.
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Thoroughly impressed by the hotel, loved the location, overall a lovely visit. Thank you!
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Great location, lovely room and overall wonderful ambience. Loved it!
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Submitted by Lourdes
Everyone was very helpful, the service was great. Our rooms were large and always clean. This is our second time at the hotel and brought guests with us. We will definitely return and recommend the hotel to more visitors to Florence. It made our stay memorable.
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We love the renovations.
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They provide laundry service. Bar available. Large spacious rooms with vaulted ceilings and plenty of storage areas.
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Converted 16th Century Convent with all of todays amenities - modern bathrooms and spacious accommodations - all the while retaining the charm of Renaissance Italy. The hotel is in an historic square which is an attraction of Florence like the Uffizzi and the Accademia.
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Submitted by James
Everyone at the hotel was charming and helpful.
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The only adverse comment I would make is that the coffee at breakfast was terrible - everything else about my brief visit was excellent, and the staff I encountered were uniformly helpful, friendly and courteous. At the end of my stay I asked if it might be possible to look into the loft space to see the construction of the roof (I am a student of architectural history) and the hotel was delighted to oblige. This was a lovely place to be in Florence.
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Not only is the hotel in one of Florence's most signficant renaissance buildings on one of its most significant renaissance squares, but it provides great value for money, really comfortable beds (all too rare in hotels) and is full of friendly and helpful staff. It would be hard to find a better place to stay in Florence.
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Submitted by Raymond
A wonderful, charming place to stay in Florence!
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Submitted by Hoyt
A lovely hotel. Our room was spacious and had a great view. Staff was friendly and helpful.
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Submitted by Phillip
Very smooth, quick and efficient. Immediately taken to our rooms.
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The receptionists and bartender were always friendly and extremely helpful with information we needed for our stay in Florence.
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As smooth as the check-in.
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Perfect location for walking to the main sights. A beautiful building on a beautiful piazza. Great, comfortable rooms. Wonderful breakfasts. Our second stay here - as perfect as the first.
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Perfect location for walking to all the sights. A beautiful building on a beautiful piazza. Lovely, spacious comfortable rooms. Wonderful breakfasts. This was our second stay here. (This time we brought friends.) Just as perfect as the first time. Thank you for all your help.
Barbara
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Submitted by Robert
On an email we were told that a parking garage space may not be available, which made us have more complications trying to park the car before getting to the hotel. Upon arrival, we were told that there was ALWAYS space available, and if we had known this, it would have made it easier for us.
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We loved the service, accomodation and location. We also enjoyed the breakfast. A very postitive experience for us.
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We were helped with a map and directions for leaving Florence which really made it easier for us.
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I think that more should be made of the parking garage option - makes a difference in a very confusing city to drive in.
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Beautiful furnishings, great breakfast, parking accomodation and great location.
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Submitted by Andee
We stayed in a beautiful suite. I loved our stay. The hotel is convienent and in a quiet location although, I was a bit disconcerted when we arrived at the line of poor people waiting in the soup line next door. It helped my children remember how very lucky we are.
I would recomend this hotel to anyone.
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The place is wonderful. Big rooms with nice antiques. The staff were quite pleasant. The hotel is in a great location. It is close enough to tourist sites but in a quiet piazza. I would let them know that a soup kitchen is next door and other than seeing the line at noon time we did not feel uncomfortable staying there.
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Submitted by Janet
The staff was always courteous, helpful, and very accomodating. The facilities were wonderful. The location was perfect. The building was really lovely and well-kept. Staying there was an excellent experience.
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It's location to the Duomo and other tourist sites was extremely convenient.
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A very positive experience all around - location, facilities, very helpful staff, lovely building. Definitely worth a return trip.
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Submitted by Gabriel
On arrival because of lateness airline, the receptionist placed us in a higher grade room until the next morning when they moved us into the annex as previously promised. We did ask for a double and a single bed and received two singles was the only difference. This was not a serious problem.
The breakfast service was wonderful
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Walking distance to nearly all museums.
Neg some gypsies stayed in the piazza in front of the hotel requiring police removal
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Very clean, quiet confortable. Service excellant
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Submitted by Dennis
1. Did not use the direction because we took a cab from the train station to the hotel. Not, the cab ride to the hotel took longer and cost more than the ride from the hotel to the station.
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I do not remember all of the details from the website but my perception is the website accurately described the facility. I don't remember the website stating that the back rooms required climbing several flights of stairs. After a long day of site seeing, it was a challenge but not to the point that it detracted from the overall facility
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It was an old monestary the was very cleverly converted to a hotel. The location was good. We have already recommended the facility to others.
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Submitted by Karen
Beautiful location, spacious, elegant rooms. Breakfast was ok, not great. Breakfast room a little 'dark.' But view from the room made up for it.
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Submitted by John
Charming old building in one of Florence's most beautiful squares. A few down-and-outs camped outside but they were not at all threatening.Good attentive service; decent breakfast.
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Submitted by John
A memorable location on Florence's most beautiful square. The hotel had great character.
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Submitted by Robert
I would highly recommend this hotel to anyone. A first class hotel in an excellent location.
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Submitted by Kathryn
lovely hotel, room was superb
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