FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per appartment.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Can we settle the bill on arrival?
  Yes, as you wish.
• Which languages are spoken at the reception?
  Italian, English, French, Spanish and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have the lift in 6 floors including the ground floor.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Some rooms have a terrace.
• Do the rooms/apartments have a balcony?
  Some rooms have a balcony.
• Do you have non smoking rooms/apartments?
  We dont' have carpets in our rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  All room is conditioned free of charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  A parking is available (50 m from the hotel): extra charge.
• Where can we rent a car?
  At the reception.
• Which is the nearest airport?
  The nearest airport is Amerigo Vespucci of Florence, which is about 3 km away.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  20 mts.
• Which is the nearest railway station?
  150 mts. from the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes small and medium size.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.