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Hotel Orto de
 
 
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Guest Rating

 
87%
506 guests and 54 review

Travellers Reviews


Submitted by Herbert Wolpe, Camps Bay Cape Town, South Africa

Although there was not porter service the recpetionist arranged help with the luggage: very sweet.
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The receptionist's offer to make reservations for the museums was our life-saver (well almost). We did feel we could ask him anything about Florence (which we did).
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very streamlined.
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I am not sure what is on the website, my travel agent arranged this hotel. Strong points were the excellent coffee in the morning (with a sweet lady taking care of us), the good beds (excellent matrasses), the friendly receptionist, the location, the beautiful interior, the feeling of staying in a friend's house instead of in a hotel. I would go stay in this hotel again.
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A hotel that makes one feel at home in and part of Florence while respecting tired travellers' needs for comfort: privacy, good coffee and good beds.

Rating 97%
Submitted by Frank Clift, St. John's, Newfoundland, Canada

Excellent hotel,all the staff were very helpful,and pleasent..Very good value.
Rating 93%
Submitted by conrad huss, monsey, United States

We had a very pleasant stay. The staff was excellant, very accomadating, helpful and cheerful. The breakfasts were excellent. our room was spotless, comfortable. We would highly recommend this hotel to our friends and others. We cannot say enough of the wonderful staff. They made us feel at home. The hotel was in walking distance to everything and was in a great part of town.
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A very rewarding experience staying in this hotel. Clean, beautiful rooms, cheerful and wonderful staff, excellent breakfast in a lovely dining room overlooking a lovely patio. Close to everything in the city, in a nice part of town. A highly recommended place to stay. Would definitely stay here again.
Rating 90%
Submitted by randi atlin, Thornhill, Canada

one night we had problems with the private apartment above us. It was very loud and the night clerk felt he couldn't do anything about it.
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very well located, clean, very spacious room.
Rating 89%
Submitted by Gina Villani, Alexandria, VA, United States

The breakfasts made the stay worthwhile. Molto bene!
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A romantic slice of Florence, quaint and unique.
Rating 83%
Submitted by jack cochran

a charming, lovingly restored hotel in a good
and quiet location. well situated for
exploring florence. the rooms with balconies
offer beautiful roof-top views of the city.
Rating 97%
Submitted by Georg Stuelken

We were very delighted about the pleasant und personal 'Goodbye' of the hotel Manager
Rating 83%
Submitted by John

Everything went very well
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We had a most delightful stay and hope to return again.
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We had no problems at all.
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A charming, convenient place to stay that was just away from the bustle of Florence.
Rating 97%
Submitted by Susannah

The hotel is quiet, comfortable and very well located for exploring Florence. The staff on reception are more than just helpful, going out of their way to assist with queries, taxis and so on.

The Terrazzo downstairs is delightful and a great place to have breakfast or drink after work / tourism. The lady who serves drinks there (and also sells a selection of vintage clothes) is charming.
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Probably not the cheapest place to stay in Florence, but worth every penny for location, efficiency and comfort.
Rating 97%
Submitted by Delores

we were most pleased with everything. Barbara N. was just great. she set us up with a private english speaking driver who was the best, his name was francesco. Barbara also helped us plan our days in the siena/ Tuscany area. Renna in the bar area was also very nice. Thank you again for making our stay so wonderful
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The rooms were lagrer than we expected and very clean Our view was perfect
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everything I mentioned above plus perfect location
Rating 97%
Submitted by Richard

The best possible location in Forence ,quiet yet only minutes from the sights. The best hotel we have stayed at in italy.
Rating 97%
Submitted by Devon

The hotel was wonderful and the staff was extremely polite and pleasant, it added to our great vacation.
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This charming hotel located perfectly in the heart of Florence is an ideal place to spend your vacation. The rooms are lavishly furnished for a hotel of its price and the staff extremely gracious. Breakfast is a perk, and I will be sure to stay there on all my future trips to Florence.
Rating 97%
Submitted by Alexa

The history of the old art school and the location beside a current international school of art
Rating 97%
Submitted by Mary

great place, exceeded expectations
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The breakfast (included) was the best I encountered while in Italy.
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Wonderful hotel with friendly & responsive staff. The breakfast (included) was the best I encountered while in Italy. Excellent location at a price that is hard to beat. I recommend this hotel without reservation.
Rating 96%
Submitted by Leslie

Our arrival went very smoothly and the recetption person was extremely helpful.
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We had a fabulous time while staying at the Hotel. The staff was excellent and very helpful to us throughout our visit. Our room was beautiful and comfortable.
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Our stay was excellent value for the money when compared each of the other hotels that we used on our visit to Italy.
Rating 93%
Submitted by Judith

Your website was very helpful. Hotel Orto de'Medici was a pleasure and I will recommend it to friends traveling from New York to Italy.
The hotel was lovely. The breakfast room and the patio were delightful. Of course, all services were terrific.
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The staff was friendly and helpful despite being very busy with Fashion Week. They suggested services, tours, places to visit and to eat. Twice staff members called a car so that we could arrive on time for dinner reservations. Words I would use to describe the staff: professional, intelligent, friendly, helpful, charming. We asked to arrive a day early. The staff welcomed us graciously. Our bill was only slightly higher than expected.
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The stay was well worth the cost!!
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When you awaken in the morning and go down to the breakfast room, it is serene and calm. The server usually remembers what you like to drink and quietly provides it. As you sit in the gently lit room gazing out at the patio and the roofs beyond, you are engulfed with a feeling of well being. It is a perfect beginning to a day.
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Small, charming, elegant, comfortable, modest in cost.
Rating 93%
Submitted by Michael

room was not ready, we were offered complimentary drinks while waiting in the beautiful lounge room.
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Quick and easy.
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Exceptional hotel, location, price. Very good value.
Rating 93%
Submitted by Karen

Staff was extremely helpful and welcoming. I can't say enough about the friendliness and attention shown to us.
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Because of a travel delay my niece arrived one day ahead of us. The staff made her feel welcome and safe and made sure she was settled in. Her first day on her own they helped with directions and eating recommendations.
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This is a wonderful hotel on a quiet street but accessible to everything. The staff was extremely attentive and the rooms were quite spacious. With a room overlooking the garden terrace it was the quintessential Italian experience.
Rating 92%
Submitted by James

James has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate.
Rating 92%
Submitted by Mindy

A great site to see the hotels and get a feeling for what is available.

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The staff was fab. We were a bit surprised at the distance from the center of town to the hotel, but we loved the place.
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A charming little hotel with a great staff. A bit out of the way, but a great value. Get a room with the terrace for a wonderful time in Florence.
Rating 91%
Submitted by Loren

Load in was easy, even with our friend who is in a wheelchair.
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No
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Location was great! It was within walking distance to everything. We had a great time and the hotel exceeded our expectations.
Rating 90%
Submitted by Lawrence

I would recommend the Hotel Orto D'Medici to friends.
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See above. Located in a quiet setting within walking distance of all important sites. Common rooms are lovely, attractively decorated. Hotel room is simple, modern and sparkling. The staff was friendly and happy to help in every way.
Rating 90%
Submitted by Kimberly

Beautiful hotel with a nice, quiet outdoor terrace. The owners/staff were very elegant and polite. I would love to stay there again.
Rating 90%
Submitted by Pamela


We enjoyed our stay very much. The room was very clean and the front desk helped us to arrange our bike trip to Tuscany. Thank you.
Rating 89%
Submitted by Stuart

Lovely Hotel - great location
Rating 89%
Submitted by William

Lovely hotel - would recommend it to anyone visiting Florence.
Rating 89%
Submitted by Mary

We just loved the hotel.. It was very appeling, clean,& the location was just great. The people at the desk were so helpful and nice. Our next visit to Florence we would gladly stay again.
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Have the breakfest last at least to 10:30 -11:00am... And if you could have at least 1 channel on the TV that was in English.
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It's just what you would want in Florence, it has the feel of being in europe, it was VERY clean, and the location was GREAT!
Rating 86%
Submitted by Irving

Enjoyed my time there very much and can recommend this hotel to anyone. Wonderfully convenient location and very friendly staff.
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The only this that disappointed us was the sit down shower...that is, no shower curtain despite the shower head. The was inconvenient but we managed.
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Quiet hotel with friendly staff and close to all major sites of interest.
Rating 86%
Submitted by Sheila

The receptionist was very accommodating. The room was clean. They were very respectful and careful with our passports.
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We enjoyed our stay at the hotel. The breakfast selection was the best of all the places we stayed.
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We were able to leave our luggage in safe storage from checkout until we were ready to leave Florence. The receptionist was very willing to check on line for the train schedule to our next destination.
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Very pleasant. Highly recommended
Rating 83%
Submitted by Deborah

A most charming hotel,great attention to detailin all areas.Highly recommended & have done so already.
Rating 83%
Submitted by Kandis

They were all so wonderful! The room was nice and big and clean - the balcony was big, too! Everyone was so helpful & kind. Great location! I would recommend this hotel to anyone looking for a nice mid-price range option!
Rating 83%
Submitted by Kimberly

A nice clean hotel with a good location. The water was sometimes only lukewarm but the hotel temp was warm enough for me (I went in Winter). I liked it there very much and would recommend it to others.
Rating 83%
Submitted by Ann-Marie

A little misunderstanding. Probably due to language problem
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Close to everything
Quiet
Friendly
Rating 83%
Submitted by Denise

A great location, friendly staff. Close to resturants and walking distant to sites. Staff was very helpful with tours and reservations.
Rating 83%
Submitted by Douglas

Wonderful staff--very welcoming and helpful.
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Public spaces were terrific--very clean and well kept, quite elegant. The rooms varied from nicely appointed and well kept up to a bit shoddy.
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Good property in a terrific location--five minutes from the Accademia and San Marco, no more than ten minutes from the Duomo and Uffizi. Very pleasant and helpful staff. Large rooms of variable quality.
Rating 83%
Submitted by John

no shower curtains led to water all over bathroom floor when we showered
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nice entertainment and breakfast room
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quaint, convenient, and safe
Rating 80%
Submitted by Voula

Voula has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 78% rate.
Rating 80%
Submitted by Susan

Susan has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 74% value and his check-out with a 78% rate.
Rating 80%
Submitted by Steffen

I considered the room very small. Maybe this is standard for single rooms in Italy.
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positive: the hotel has a very nice terrase and bar service.
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simple, reliable, good value for money but not fancy. Very typical Italian.
Rating 65%
Submitted by Anonymous

did notknow about it
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excellent staff, very helpful and attentive.
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great breakfast and service
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very lovely, attentive staff
Rating 98%
Submitted by Anonymous

I loved the hotel and staff.
Rating 97%
Submitted by Anonymous

Very nice property. Lovely common areas. Small bathroom, but very clean. Staff was very helpful.
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Very nice hotel in central location.
Rating 94%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 89% rate.
Rating 89%
Submitted by Anonymous

Well located, quiet, well kept hotel. Lovely breakfast area.
Rating 89%
Submitted by Anonymous

very friendly, helpfuf, smiling staff
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Very clean,quiet off the beaten track.
Staff exceptionally pleasant and helpful.
Beautiful place to stay.
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Great view of the Duomo from hall windows.
Wonderful staff.
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Great value for the money.
Friendly, helpful, smiling staff.
Quiet, off the beaten track.
Rating 89%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate.
Rating 86%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 83% value and his check-out with a 89% rate.
Rating 86%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 89% rate.
Rating 83%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 66% value and his check-out with a 89% rate.
Rating 80%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 91% value and his check-out with a 78% rate.
Rating 80%
Submitted by Anonymous

Nice location, good breakfast, enjoyable stay
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Parking was far away and expensive
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I would go back
Rating 77%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 74% value and his check-out with a 78% rate.
Rating 74%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 66% value and his check-out with a 61% rate.
Rating 66%
Submitted by Anonymous

I didn't realize that the 'shower' was a 1/2 bathtub with a hand held sprayer and no curtain. In the picture it looks like a full shower. This was a real dissapointment in the room. Otherwise the room was kept quite clean and for the price was not a bad deal. They did have a nice breakfast included.
Rating 55%

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