FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 11am.
• Is the price per room/apartment or per person?
  The rate is per room and per night.
• Is breakfast included in the price and what type of breakfast?
  The buffet brekafast is included.
• Can we settle the bill on arrival?
  You can settle the bill on arrival and on departure.
• Which languages are spoken at the reception?
  We spoke English, French, German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We are on the first floor.We do not have the lift.
  The rooms are on two floors without lift.
• Are there quiet, private, romantic rooms?
  All the rooms are very quiet and private.
  We have nice rooms for honeymoon.
• Do the rooms/apartments have a terrace/courtyard?
  We do not have a terrace.
• Do the rooms/apartments have a balcony?
  We do not have a balcony.
• Do you have non smoking rooms/apartments?
  We have non-smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All the rooms are with tv color.
• Is there a telephone with direct dialling in the rooms/apartments?
  All the rooms are with direct telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  All the rooms are with air conditioning.This service is free and available only on summer.
• Do you have an Internet/E-Mail point in the Property?
  We do not have the Internet Point, but there are 2 Internet Point in the street.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool.
• Is parking or garage available?
  There is a private Garage at 200mt;The price is not included on the rate,because the garage is private.
• Where can we rent a car?
  You can rent a car in Via Maso Finiguerra,all the main rental cars are there.
• Which is the nearest airport?
  The nearest Airport is Amerigo Vespucci.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have a shuttle service.
• Which is the nearest bus-stop?
  The nearest Bus stop is in Piazza San Marco.
• Which is the nearest railway station?
  Santa Maria Novella is the closest station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  Yes, the pets are allowed.
• Is there a restaurant in the Property?
  No, there is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  In the rooms there is the plug for the modem.