FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 10.30 am.
  Check-out: after 10.30 am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French, Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are two floors, and at the moment no lift.
• Are there quiet, private, romantic rooms?
  Yes, our rooms are very private and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No, they have not.
• Do the rooms/apartments have a balcony?
  One room has a small balcony.
• Do you have non smoking rooms/apartments?
  One floor is non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  In each room there is a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning at no extra charge.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a breakfast room.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  We have an agreement with a garage nearby.
• Where can we rent a car?
  At the airport.
• Which is the nearest airport?
  Florence Amerigo Vespucci Airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we have not.
• Which is the nearest bus-stop?
  In Via Alamanni, just a few steps from the property.
• Which is the nearest railway station?
  Florence main station, Santa Maria Novella.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, pets are not welcome.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.