Travellers Reviews
Submitted by Fred Stapp, Jacksonville, FL, United States
Accommodations were exceptional as was the location. We had a junior suite. I would suggest clearer directions for arriving at the Relais Uffici by car and the location.
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Beautiful suite in a great location. I would definitely stay here again.
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Submitted by David Tjhio, Chicago, IL 60625, United States
We arrived around noon, and our room was ready for us upon arrival.
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We requested help several times with reservations, recommendations, etc. The staff was always very helpful and very pleasant. We always felt welcome.
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Very easy and efficient.
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The Relais Uffizi has an elevator, which might be useful to those who have trouble with stairs.
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The location is outstanding -- right outside the Uffizi and Piazza della Signoria (where I proposed to my fiancee). It does get a bit noisy sometimes, since there's so many people passing through the area. However, it was never a major annoyance, and did not take away from our experience here. The hotel itself is very clean, and our room was very large. The breakfast had several different options, while the breakfast room had an excellent view of the Piazza della Signoria. We would definitely return to the Relais Uffizi in the future.
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Submitted by Michael Liberman, Voorhees, United States
The hotel was next to impossible to find. We did so by blind luck, as even the police had no idea where the hotel was located.
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Explicit directions/location of the hotel
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Submitted by Tom Williams, Carmel, CA 93923, United States
Althoug exactly as stated the photos on the site projected a higher standard of decor than we experienced. We have no complaint with the room just the shabby, tired look of the furniture and fixtures. The bath could defininately use an update. The tub/shower is deadly for any but the youngest and lithest among us. Very narrow and very slippery getting in and out and almost impossible standing. Shower head also kept slipping out of the positioning fixture.
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The view from the sitting/breakfast room is more than words can say. Overlooking the Piazza is a real plus.
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Perfect location, tired furnishings and wonderful staff. I would recommend the hotel.
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Submitted by Anthony Bellerdine, Fairfax Station, Virginia 22039, United States
Anthony has left no specific comment, however has rated the overall satisfaction rate with a 88% score, his arival experience with a 73% value and his check-out with a 91% rate. |
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Submitted by walter l lachman, lagune niguel,ca 92677, United States
Inadequate hot water.Cheap plastic cups,and miniature soaps.Not enough heat in cool weather.ABSOLUTELY NO SHELF SPACE IN ROOM for folded clothes and underwear.Minute shelf space in bathroom.No linenchange for 4 days.We will not come back or recommend it.With all that,the location was perfect.
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Will not recommend it.Will describe it only as'fair'
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Submitted by Barbara Edwards, Denver, United States
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The location is just perfect--and it's as quiet as any place can be in Florence central. We were very pleased with the Hotel Relais Uffizi!
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Great location. Friendly staff. A place I would definately return to!
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Submitted by Terence Marsh, Thames Ditton, United Kingdom
We appreciated someone coming down to welcome us.
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I would recommend the hotel very highly - the location was perfect, the room was spacious, attractively furnished with all necessary facilities and it was a pleasure to have controllable air-conditioning.
All memebers of staff that we encountered were friendly and eager to help at all times.
From its central location, I might have expected some noise - in fact the room was very quiet.
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My only small concern was the 10% discount offered to those paying cash (i.e. those needing to use a card - most overseas visitors? - having in effect to pay more).
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Not absolutely necessary to go on the website, but we liked:
- air-con that we could set to our liking
- half bottles of wine plus quarter bottles of Prosecco in the minibar
- the availability of English language papers in the lounge (English ones would have been even better)
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Brilliant! Can't imagine a better place for the price.
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Submitted by Kennard BORK, Granville, OH, United States
The map directions were not UNclear, it is simply the case that the Relais Uffizi is in a hidden arcade that is difficult for even local people to find. We had a fine experience because the cab driver found the entrance, but we have friends who have taken a very long time to find the proper entry.
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For Americans, the 'air conditioning' claim is a bit questionable, as the room had some AC, but the halls, dining area, reception area, and reading room did not. We did fine in August '04, but can imagine that conditions in a situation such as the heat wave of August '03 would have been quite unpleasant.
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A primary strength of the Relais Uffizi was the staff. They were exceptional -- from their language abilities to their responsiveness to any form of request. Whether giving clues to cultural facets or where to find a shoe repair shop, they were most pleasant and substantively helpful.
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Another strength of the Relais Uffizi is its phenomenal location -- right on the Piazza della Signoria. My wife and I found it to be an ideal central site for all of our activities. And it was fun to sit in the immediately adjacent loggia in the evenings and 'people watch.' The location cound not have been better.
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Submitted by Daniel Patterson, Littleton, Colorado, United States
We loved our stay but thought some of the people at the front desk could have been friendlier and more accomodating. They would be helpful when asked but would never engage in any conversation about our stay. There was one Italian gentleman who was lovely, the rest just OK. When we checked out we would have appreciated a how was your stay or we were so happy to have you etc. It was all business!!! It didn't seem to fit with the lovely property though the guidebooks did say it was a tad understaffed.
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See above
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Don't expect alot of service or interaction. Helpful only when asked but no suggestions or questions about how you were faring. Our friends stayed at the Regency and they said the staff couldn't do enough.
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Recommended it highly
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Submitted by Nelda Pollack, Sciota, United States
The staff was very professional and friendly. We felt welcomed.
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The accomodations were spacious and sparking clean. The building itself was rennovated yet retained the charm of the rennaissance.
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The breakfast room is lovely with large windows overlooking the square.
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When you go to Florence, you must stay here. The location is perfect- in the heart of the art world yet, secluded. The place has so much atmosphere and charm yet it is large and spacious. The best of all worlds.
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Submitted by Lucia Roman-Marcial, MILWAUKEE, United States
The services were excellent;the staff, the location , the service, the accomodations in general exceeded our expectations.
We will stay again and recommend the hotel to my friends.
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The excellence and hospitality of teh staff.
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Is small personable, well located, with good breakfast excellent staff
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Submitted by Grant Doyle, Balmoral NSW 2088, Australia
I appreciate the European tradition of putting two single beds together to make a double bed, but it might be good to offer a double bed mattress to those guests who might prefer it. Also, the four poster thing with the bed is a little overdone.
But all in all, it was a wonderful stay made even more memorable by the very helpful staff.
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Submitted by Betty Golden, San Francisco, United States
A relaxing oasis in the midst of a very busy area of Florence. Very quiet, no noise from other rooms. Very charming.
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I had to get a taxi at 5:30am, at this time the outside door to the hotel was closed. I was concerned about opening it, because it seemed to have an alarm on it. But I did open it without a problem. It would have been good if the staff, who booked the early cab for me, had told me of the procedure for opening the door, when the staff is not on duty.
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A small, period building that is cozy and well maintained. Friendly and helpful staff and an excellent location. Good breakfast and very pleasant breakfast room and lounge.
Only slight drawback is the hotel is not on a street, must walk a short alley to get to it, but this is a slight inconvenience and adds to its charm.
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Submitted by Colin Owen, Thaxted, United Kingdom
The location is excellent, the rooms were comfortable and the staff made us feel welcome.
Are you able to do anything about preventing snow on our last morning!!!!
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Quiet at night. A good night's rest after long days walking and great evenings in good restaurants!
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Very convenient for main attractions and restaurants, but still quiet at night enabling a good night's sleep in comfortable beds. Traditional environment with modern amenities and friendly staff.
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Submitted by Sam Gibson, Northants, NN6 9LH, United Kingdom
Didn't know about it
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Didn't know about it
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Worked well with little time before departure
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We were given an excellent welcome.
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Never hesitated to order us a taxi or provide a map. Would recommend to anyone...very smart place to stay in THE BEST part of town
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No stress involved, in fact no hassle in Florence at all
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Keep it as secret as possible!
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The result was a great short stay in an excellent hotel
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Submitted by andres robles, tuxtla gutierrez, Mexico
Exelente experiencia, la ubicación es maravillosa y muy práctica. Las habitaciones son muy confortables y sobretodo, la atención de los empleados es extraordinaria. Vale la pena.
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Submitted by Larry Larson, olympia, washington, United States
We arrived by taxi from Florence railroad
station. Driver knew exactly where to leave
us off for the hotel.
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Hotel itself was very quiet and very well
maintained. There was nightly (and
unavoidable) noise from the small adjacent
street, from street cleaning and garbage
pick-up. We did not consider this a
problem.
Staff was very helpful in providing us fax
service which we needed one time.
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Staff obtained taxi for our departure.
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The location near to the Uffizi museum is
superb. The staff was welcoming, always
prompt, and knew us by name. The room was
spacious, clean, well furnished, and safe.
The price was clearly a value.
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Submitted by Elizabeth Cantu, Houston, United States
The directions published online were not very specific. Luckily our cab driver knew exactly where to take us, so it was not a problem.
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The hotel staff was amazing! So thoughtful and helpful. Anything we needed, they accomodated (reservations, information, cabs, etc...)
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Excellent location, right by the main square, and close to all of the major sites, Ponte Vecchio, and Arno River. Quaint hotel, with an amazing staff, very clean and spacious rooms. Would absolultely stay there again.
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Submitted by Gerald Burg, Washington DC, United States
The hotel needs better towels that absorb water and do not feel like dish towels.
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Submitted by Marshall McLean, Madison, NJ, United States
The streets were extremely loud. While this was an uncontrollable externality, the price of the room should have been marked down accordingly.
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While I am unfamiliar with the current hotel market in Florence, 200 Euro per night seemed extremely excessive for the accommodations that we received.
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Great location!
Website should also include dinning options in the area that are truly recommeded by Florentines.
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Wonderful location but WAY overpriced. Why not spend the extra money to stay at the Savoy?
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Submitted by Robert Mackey
Check in was a breeze. The room was ready for us and the staff was very pleasant.
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On our first night there was a sing-along in the neighborhood pub. We drifted off to sleep to the sound of clinking beer mugs and refrains of The Beer Barrel Polka. Which wasn't exactly what we were expecting in the heart of wine country, but a pleasant experience nonetheless.
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A quaint little hotel just around the corner from the Galleria degli Uffizi with comfortable rooms, modern bathrooms, a very nice breakfast buffet and an excellent staff. It may not be the easiest hotel to find (print the map from this site because the 'street' the hotel is on was not on either of the maps that we had), but it is worth the effort!
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Submitted by Ray Tong
A delightful gem in a wonderful location that I would recommend to everyone.
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Submitted by James Just
Receptionist was very helpful
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I had a great time. Everyone was very friendly and helpful. Good recommendations from everyone.
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I was in a superior double room and was very impressed by the size of the room, especially compared to most European hotels.
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Go and stay. You'll have a great time. The location is incredible.
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Submitted by Allegra Hansen
Allegra has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by thomas morse
i do not know about the directions, as we arrived by taxi....we were extremely pleased with the relais uffizi. excellent location..excellent service. we would definitely recommend it and stay there again.
we recommended it to friends who were also very pleased
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excellent location
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Submitted by Deborah Hooper
Our travelingcompanions said that their room
off of the square was a bit noisy. Ours was
not.
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Great location,secure,friendly and helpful
staff, spacious rooms, very nice accomodations
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Submitted by Sharon Moore
An absolutely wonderful exerience. I would recommend this hotel to anyone.
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If you know Florence, this location and hotel is great and meets all your needs. If you you have never been to Florence, this hotel is located in the best area. We have been to Florence many times and really enjoyed the hotel and have recommended it to others who have also enjoyed it. If you are very very exclusive, find the Ritz - which by the by, we have stayed at as well.
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Not available - and very experienced myself
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Arrived one day early and during off-season
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Would come back
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Efficient
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Highly recommended
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Value for money, friendly and great location
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Submitted by Andrea Cole
No need.
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Ni need
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The process was exceptionally easy and clear. I would not hestitiqte to use the site again.
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Everything was very straight forward.
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Property was slightly noiser than expected but it was a lovely, central hotel that we would recommend to family and friends.
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Central, historic and relaxing.
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Submitted by Paul Musson
I don't recall having any directions to the hotel. however, the taxi driver knew it, and I had the address.
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The room was nicer and larger than we expected. The location was excellent
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View over the Plaza Signoria from the siiting room.
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That it was excellent and would recommend.
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Submitted by William Fornof
Very professional
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Staff was very helpful in finding places to eat at night.
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Spacious room located extremely close to the Uffizi and close to all Florence attractions. A ten minute walk from the train station. A friendly and helpful staff. A sense that the accomadation has excellent security.
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Submitted by Randall Wozniak
The hotel, our room, and the breakfast area were very clean and well kept. While the building might be hundreds of years old, the conditions within have been newly remodeled. The staff was very helpful in booking reservations around town.
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Would be good to have 360 views of the rooms, reception, and breakfast areas.
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Great location in a historic building right in the center of everything. Rates are that of high end hotels in the states but for the location in a city like Florence the price is about right.
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Submitted by David Bushell
Room was adjacent to another building where people's window's were opened and talked late into the night...
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Submitted by Paul
No.
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We were vey happy about our stay at Hotel
Relais Uffizi. We will definitely come back
again if we visit Florence.
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No.
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No comments.
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It is very pleasant place to stay. Staff are
very helpful. The location is excellent too.
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Submitted by Pamela J.
Staying at the Relais Uffizi was a wonderful experience in every way. I would recommend it to everyone.
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Our stay was superb in every respect.
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Everything went smoothly.
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It's a bit hard to locate which is both good and bad.
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A must when in Florence.
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Submitted by Lesley
The staff and the accomodations were
wonderful. They were helpful, friendly,
and very nice. We thoroughly enjoyed our
stay.
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Centrally located and within walking
distance of virtually anything you would
want to see in Florence proper. Quiet,
secure, and sparkling clean. Friendly,
polite, and very helpful staff. A
wonderful Florence experience.
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Submitted by Fran
As always management and staff at the hotel were superb. We always feel very welcome and they go out of their way to accomodate. The room was spacious, clean and lovely. They are excellent.
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Excellent
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Would and do highly recommend to others.
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Submitted by rachel
I thought that that Relais Uffizi was a fantastic place to stay and will do so next time I go to Florence.
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Didn't realise it was available.
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Didn't realise it was available.
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Great!
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Submitted by Jessica
Everything was wonderful
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Submitted by Heather
Didn't worry about a thibng --- everything went smoothly. And we were in the center of it ALL!
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Small elevators -
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hotel is boutique, like a maze but very charming. Highly recommend!
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Submitted by Pamela
The Hotel Relais Uffizi was a wonderful place to stay in Florence, with an ideal location. The room was spacious and the staff was most courteous. We would be happy to recommend it.
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Submitted by Kay
We enjoyed the hotel very much. The people went out of their way to be helpful and pleasant. Our room was very lovely, and we appreciated that it was away from the noise and bustle of Florence. We would highly recommend this hotel to annnnnnnnnnyone!
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Yheir was always some one on duty round the clock to help it appeared, all of whom were most pleasant.
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I would emphasize the peace and quiet of the hotel in a very noisy city. At the same time the location was the best.
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I have described it as above,and told them we highly recommended it. If we were to return to Florence, that would be definitely where we would want to stay.
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Submitted by Steve
Wonderful location and very spacious rooms.
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Submitted by Wilford
Superb hotel experience! Delightful curteous
people, rooms excellently maintained,
service exceptional, extremely helpful in
assisting with reservations and information,
breakfasts excellent, and the location of
the hotel is exceptional.
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We would stay there again if ever in
Florence again.
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Painless and no delay
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The place to stay
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Submitted by Hilda
The gentleman was very helpful and polite and we couldn't complain at all.
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We loved the position of the Relais Uffizi and would recommend it to our friends.
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Not a problem
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We did hear one American woman carrying on complaining about the room and she was ridiculous which was very embarassing for the receptionist. I didn't enjoy hearing that. We thought our room was great and the web site gave us the information we wanted.
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Best position in town with a lovely outlook from the lounge. Breakfast was adequate and the room large and had everything we needed. Our 4 year old daughter in particular enjoyed the princess bed. Her poor father slept in the spare bed just so she could enjoy it. She thought she was in 7th heaven. I think the Relais made our holiday in Florence perfect.
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Submitted by Prakash
the location of the hotel and the room amenities are excellent. The staff were most helpful in all things. I would recommend this hotel to our friends without hesitation
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Submitted by Robert
This is a very comfortable hotel in the center of Florence. My wife and I would certainly stay there again when we are in Florence.
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Submitted by Kenneth
A wonderful hotel, steps away from the Uffizi museum, yet very quiet. Large, comfortable rooms, delicious breakfasts, and a kind, helpful staff. Highly recommended.
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Submitted by Anthony
We were pleasantly surprised
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It is not stated that the hotel looks out onto the Piazza Della Signoria - this was a wonderful surprise and a very positive thing that should be mentioned
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A charming hotle hidden away behind the Uffizi Gallery
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Submitted by Robert
very pleasant
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Very nice property in an ideal location
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Spacious clean room. Friendly staff and great location!
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Submitted by Gary
We found the staff very helpful and accomodating.
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A very pleasant, well located hotel. Good staff and good accomocations. A little hard to find the first time, but after we were oriented, it was a great location.
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