FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 8am.
• Is the price per room/apartment or per person?
  The price given is the weekly rate of an apartment.
• Is breakfast included in the price and what type of breakfast?
  No, all apartments are self catering.
• Is heating included in the price?
  No - It will be calculated by the meter.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, French, German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Ground floor and first floor with no elevator for 4 apartments and only ground floor for 1 apartrment.
• Are there quiet, private, romantic rooms?
  All the rooms are particularly calm and quiet and the Villa is located in a very romantic place with lovely view over Florence and the hills around.
• Are linens and towels provided or do I need to bring my own?
  They are provided with weekly change.
• Do the rooms/apartments have a terrace/courtyard?
  The apartments have a large garden at their disposal with private swimming pool.
• Do the rooms/apartments have a balcony?
  1 apartment has a large terrac and 1 has a balcony
  All of them have a common garden.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes there is a satellite TV in all the apartments.
• Is there a telephone with direct dialling in the rooms/apartments?
  No. There is one in the house keeper's house.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No. There are ventilators on request.
• Is there a dining room where we could sometimes all dine together?
  Not exactly, but you have the possiblity of dining together in the garden or near the swimming pool.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Yes, and it is opened from June to September.
• Is parking or garage available?
  Yes, we have a parking place.
• Where can we rent a car?
  At Pisa or Florence airport or we can organize it for you from our Hotel Villa Le Rondini.
• Are there grocery stores or supermarkets in the surroundings?
  Yes. There are grocery stores 900m away from the Villa or the first supermarket is at 4 km.
• Which is the nearest airport?
  Florence "A. Vespucci" airport.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  At the gate entrance of the Villa there is the city bus no. 40 every 2 hours.
• Which is the nearest railway station?
  Firenze S. Maria Novella at 15 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, with an extra charge.
• Is there a restaurant in the Property?
  No - There is one just outside the gate entrance where you can eat outside in the garden or inside.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.