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Guest Rating
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83%
1286 guests and 132 review
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Travellers Reviews
Submitted by Joe Russo, Orange Beach, AL, United States
Joe has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Anthony Johnson, Danville, United States
Anthony has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Bruce Lowenstein, New City, New York 10956, United States
Concierge staff were wonderfully kind, informative and helpful. Breakfasts were not always available.
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On a somewhat noisy street within a block of the Duomo, several blocks from the museum housing Michaelangelo's David and within walking distance of everything. Lovely and comfortable rooms.
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Submitted by Walter Pevcevicius, London, Ontario, Canada
The directions were very precise and the location could not have been better
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This hotel filled all our needs for our stay in Florence. The room was very clean and large. The hallways could use some freshening up. Everything was within walking distance. We would be hard pressed to find a better location.
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Submitted by David Dow, Phoenix, United States
It was a bit harder to find because lack of signage but not extremely difficult.
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Room was cold with no heat but otherwise good. Great location for our purposes.
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None
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Great location and good value. Rooms were larger than expected for European standards.
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Submitted by Alfred Mondelli, Vienna VA 22182, United States
The room and location were good. The hotel advertises itself as a B&B, but we found the breakfast to be very spartan and poorly staffed, with few choices and nowhere to eat (except our room). Also, a four-story hotel would greatly benefit from an elevator.
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I would advise a friend to stay elsewhere.
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Submitted by Shawn Scouten, Ottawa, Ontario, Canada
This place was amazing. Perfect location and a beautiful room. They recommended a restaurant hidden half a block away that was the best meal we had while in Italy.
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Great place to stay. Would stay there again.
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Beautiful hotel, great location.
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Submitted by laura hansen, Whitefish, Montana, United States
the room was better than the website indicated, and lovely for off season Florence. We were a day late and they still were able to take care of us. thank you.
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Submitted by Amy Mattson, Saint Paul, United States
The accomodations were absolutely fantastic!
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The location of the B&B was perfect, I thought it was a great price for the prime location!
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I would recommend it to any friends going to Florence!
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Submitted by whitney horsey-sherin, ny, United States
The people at the hotel were very helpful and accomodating. The bed was so comfortable and the room was a great value!
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Great-- spacious clean rooms that have personality, nice size bathroom, great wardrobe closet, great value overall...
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Submitted by Theodore Wright, Mammoth Lakes CA 93546, United States
arrived by taxi, so it was easy and no problem
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It felt like home
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Got great help in setting wake up call and taxi arrangements
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Traffic noise is definitely a factor if staying in a room facing the street
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Wonderful rooms, great staff, just the perfect place from which to explore Florence. We will stay there again for sure if visiting Florence.
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Submitted by Stephen Rice, McKinney, TX, United States
I don't remember seeing it.
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I don't remember seeing it.
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Very nice room and location. Good value.
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Very nice room and location. Large room with very large bathroom and great bathtub. Good value and friendly people. The street was quiet and the windows blocked out all sound when closed.
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Submitted by Tanya Leavitt, pasadena, Ca. 91101, United States
Lovely place, I'd stay there again.
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Good location, quiet room, close to beach.
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Submitted by CHRISTOS SKORDILIS, Thessaloniki, Greece
Residenza dei Pucci was our first experience on staying in a B&B hotel and we were amazed by the quality of service and accomodation. The helpful,polite and considerate staff contributed to our pleasant stay in the hotel. It felt like home!
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An excellent,romantic B&B hotel, right in the heart of the historical centre, with exquisite service and logical prices.
Highly recommended!!!
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Submitted by Allison Borzoni, Santa Barbara, California 93105, United States
We were given a choice of rooms, a smaller room with a bath, or a larger room with a shower, and a slight view of the Duomo. We chose the larger room.
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We don't quite know why, but the bathroom smelled of sewage. It became quite unpleasant.
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I don't remember if this is on the website, but there is no elevator, so we had to carry our heavy luggage up 2 flights of stairs. Thankfully, the reception staff did help us carry our luggage up one of the flights when we arrived.
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A very nice, clean room. Bathroom smelled of sewage, but hopefully this can be corrected. Perfect location. Very close to major monuments. Nice in-room breakfast.
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Submitted by Carson Murray, Arlington, VA 22204, United States
Good room for a very good price. The only
negative was not having any English speaking
TV channels available.
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Submitted by Patty Doyle, Ft. Lauderdale, United States
We were welcomed warmly, and were assisted with our bags to the third floor apartment. Everyone was very helpful.
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As you know, breakfast is provided in-room. It was more than adequate. The kitchen on the same level had a refrigerator with ice and butter, etc. If there was any disappointment, it was that the coffee was instant, rather than fresh brewed. However, it was excellent instant coffee.
We also asked advice about restaurants that had been recommended to us, and received good, candid response. The one we selected, which was also recommended by Residence dei Pucci staff, was perhaps the best we experienced in Italy.
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Again, everyone was very helpful and considerate.
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No - The rooms are quite large, the baths are also large and the decor is delightful.
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We would tell them - Residence dei Pucci is an ideal place to stay in Florence, quiet yet just around the corner from the Duomo and main piazza. We would say the hotel is small and elegant, the rooms are large and the decor contemporary, yet somehow in tune with the surroundings. We also felt quite safe and the staff is excellent.
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Submitted by Loredana Vasiloiu, Newbury, Berkshire, RG14 5UX, United Kingdom
A very nice B&B in a great location with friendly staff and very good service.
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Submitted by Noboru Onishi, Wheeling, WV, United States
Everything was Ok except the aircondioning
was not strong enough to cool entire room.
Do I stay again? Absolutly,Yes.
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Location,location,location.
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Submitted by katie russell, LONDON, United Kingdom
lovely place to stay with very helpful and welcoming staff - would definitely recommend to a friend and would stay there again. Our room was lovely with a really spacious and clean/modern bathroom.
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as above
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Submitted by Joachim Bildstein, Hamburg, Germany
Please state when breakfast is served inside the room as done in Pucci.
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Nice Staff
Possibility to leave luggage on day of departure
Nice beds
quiet sleep
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cozy, small, romantic, practical, skip the breakfast, all you need for the price,
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Submitted by Thomas Inglesant, Thoiry, France
Unfortunately due to the heavy traffic we arrived in Florence only just before 8.00 pm. The car park attendant took about 45 minutes to arrive, so in the end the receptionist had to stay until about 9.00 pm. It would in any case have been impossible for us to arrive in the Via dei Pucci by car because of the one-way system and road works. Surely there must be a solution to this ?
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You must explain that it's impossible to drive up to the door. Absolutely the only solution is to stop somewhere, then call the reception (by mobile phone) to arrange for the car parking attendant to pick up the car. This costs €20 per day but it's the only realistic solution.
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Very clean and nice, spacious and well-furnished rooms. Friendly staff (don't all speak English) but difficult to get to by car.
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Submitted by Bhaskar L Narayanan, Kirkintilloch, Glasgow, United Kingdom
The response from the hotel was very prompt and confirmations were sent over email and thus didnot have an opportunity to track the reservation !!
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I arrived late (after 10PM) and also didnot get a chance to alert the staff. Being a B&B establishment, the staff normally leaves by 9PM, but on that day, the person was waiting for us to check in and explained in detail all the necessary ino we need to know.
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Good value for money and ideal of exploring the city anytime of the day/night.
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Submitted by Lisa Flyte, Sandwich, United States
I didn't need to, I left the email on my computer.
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No need.
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The Residenza dei Pucci was close to the train station and we decided to walk. The map we had did not list a lot of the streets that we crossed. With many incorrect turns, it took 45 min. to walk to the hotel. The day we left, it took 15 min. to walk back to train station!
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The street noise was very loud in our room (we had the King suite). My parents room a floor below was much quieter.
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Everything was within walking distance, about 15 - 20 minutes to the furthest church in town. Also it was centrally located making it very easy to drop by for a short rest in the middle of the day.
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Charming with a great central location.
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Submitted by Narendra Reddy, Studio City, United States
The residence was quite comfortable. However the only issue is that the telephone service only works when someone is at the reception, which closes at 8.00 p.m. After that it is not possible to telephone the room as calls cannot be connected.
Also there did not seem to e an elevator and you do have to climb a lot of stairs to get to the rooms.
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The breakfast that is provided in the room is not very good. Just a bunch of snacks like you would get from a vending maching. Most of the time we just drank coffee and left and did not touch the food.
Also the other BIG problem is that there is no refrigerator in the room, so one cannot buy any perishable items like milk etc and store. Please provide a small refrigerator.
Finally, please provide proper toilet supplies, not the tiny little hand soaps.
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A comfortable, clean, but no-frills residence house. If you get a good price for the rooms (under 100 Euros), this could be good value for your money as the location is fantastic.
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Submitted by Tracy Baxter, Sun Valley 7979, South Africa
We got horribly lost from the airport with so many one way roads. (not your fault in any way!)
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I needed a taxi which was arranged promptly by reception and also which arrived with 5 minutes - great service!
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A wonderfully situated hotel close to all major sights of Florence. Unless absolutely necessay to have you own car, rather catch a taxi!
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Submitted by William Thompson, Wheaton, United States
William has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 66% value and his check-out with a 78% rate. |
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Submitted by Stefanie Elkins
Not all rooms were ready but the staff were so friendly and got our large group of 26 situated in no time
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The hotel made arrangements for us at the Accademia, Uffizi, and even arranged a bus tour for our group of 26 to go to Pisa. I was absolutely pleased with this hotel and would definately recommend it to others. It has a great location and I felt safe bringing 20 high school kids to Florence as a result.
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We had an early train to catch so no one was there when we checked out.
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GREAT LOCATION! Breakfast not that large - there is no real place to eat as there is no room set aside for breckfast.
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Perfect location, Accademia is just blocks away, laundry nearby, duomo just around the corner...
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Submitted by Charles Hoyle
Good location. Good price. Allasandra was very helpful especially when the airlines lost our luggage. Good restaurant recommendations.
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Submitted by Theresa Macek
I was really happy with the location of the Bed and Breakfast. There was ALOT of noise in my room from the street. The worst I've ever had in a hotel. Almost as if there was no wall at all. Also, there was no elevator, and we had a third floor room. All in all we enjoyed our stay, but I think these are both important factors your clients would appriciate knowing.
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You offer a great range of accomadations with easy on line availability to browse and explore. I will highly recommend your service, as well as use it again. Thank You!
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Very good location. Attractive,clean and comfortable room with nice ambiance. Staff was very acommadating and personable.
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Submitted by John
A very well located hotel between the Duomo and the Accademia. The room was clean, the staff was friendly, and the stay in Florence was a delight.
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Submitted by Kay
The hotel was beautifully designed and with gorgeous appointments (linens, lamps, old beautiful furniture, etc.) The employers were gracious and so helpful. We returned to this hotel at the end of our journey because we were so pleased. We highly recommend this hotel.
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absolutely perfect
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The decor of the rooms could be better described because they were extremely nice.
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I have already recommend this charming residenza to several friends who are traveling to Florence.
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Submitted by Gracien
ery good emplacment, friendly and helpful staff alogn with great location.
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Submitted by Cayce
Leonardo was on staff for our arrival. He
was OUTSTANDING! Overall the service at
Pucci was wonderful! You get much more
than what you pay for which is nice in
today's travel climate. I highly
recommend the hotel to anyone who travels
a great deal and is picky and hard to
please!
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Submitted by Kristen
My family had a wonderful stay at Residenzia dei Pucci. We stayed in the 'penthouse', which was to our surprise an enormous room. Victor gave us wonderful suggestions for dinner and welcomed us to use anything in the kitchen - he said, 'here you are family'. The water coolers were a nice touch as well. We wanted to stay an additional night, but they were booked - I understand why, what a wonderful hotel. Thank you. Please pass on this note to Residenzia dei Pucci with our thanks. Sincerely, Kristen Jordan
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Can you state there is NO elevator?
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This is a clean, spacious and very hospitable hotel in the center of Florence. You can get anywhere in the city within 15 minutes walking.
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Submitted by Alan
Everything was wonderful. The rooms were spacious and well equipped. It would be nice to have a breakfast room or a gathering room.
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I do my own.
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Excellent
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The location was excellent for visiting Florence.
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Great site.
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A wonderful B&B with clean, spacious accomodations and close to all the attractions of the city.
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Submitted by Richard
A wonderful small hotel. Great staff.
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A small and wonderful hotel, great location
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Submitted by Donna
Room was being cleaned. I asked if it was ready approximately 2 hours later, after I went for a walk, then sat in the lobby for 1/2 hour or so. The room had been ready. Possibly change in staff effected communication back to me.
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Staff very helpful with storing of luggage prior to check in and after check out.
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Very clean and large rooms, decorated warmly. The bath was heated, expansive counter and tub with jacuzzi. Walking distance to all sites. Side street. Would stay there again.
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Submitted by Michael
The room was noisy because of the local traffic and garbage pickup. The staff graciously helped to arrange local sightseeing. The location is ideally central for sightseeing.
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The top-floor suite at the Residenza dei Pucci is ideal for a family. It is surprisingly spacious.
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They had an abundance of food available for breakfast. The breakfast would have been improved by having fresh fruit available.
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Submitted by Jason
Great hotel, great location, and a super value. You wont get much closer to the action for the money and have as nice a room.
Jason
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Submitted by Douglas
Douglas has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Edward
Clean, comfortable and in a great location. The only negative is no elevator.
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Submitted by rich
# of steps to each floor
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excellent- large bright well located- friendly helpful staff
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Submitted by Larry E.
We couldn't have asked for better service
from reception. Very polite,
informative, and willing to spend the
time we needed to get our visit in
Florence started.
Gabriele helped us not only check in and
get settled, but was very helpful with
information we needed to start our
'adventure' He even helped us book a
morning city tour that was everything and
more than we expected. He is certainly
an outstanding representative for
Residenza dei Pucci.
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Excellent location - great value! Can't
say enough good things about the
reception staff. They were kind and
courteous as well as very helpful.
The location was excellent - one short
block from the Duomo and just a short
walk from the Academia (David). We
walked everywhere including to Boboli
Gardens and had no problems.
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Again, Gabriele was outstanding in his
service to us. Everything was as
contracted and we would certainly
recommend him and this property to all
our friends planning a visit to Firenza.
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The instructions to drive to the hotel
are somewhat complex, but after
contacting the hotel via email, they
confirmed our route plan. However,
driving in mid-city Firenza is not an
easy task. If there are other
arrangements for visitor driving to
Firenza, they should probably be included
on all the old city locations - or at
least a link from each of the property
websites. Everything worked out for us,
but I think we're quite a bit more
'adventuresome' than many visitors to the
city, I think.
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Excellent location - Excellent value,
Quality accomodations,
Excellent, helpful reception staff. We
would highly recommend the Residenza dei
Pucci.
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Submitted by Fred
Gabriel and Victor were most kind and gracious. Gabriel helped us with our many questions and gave us good directions.
The room was lovely and a perfect place for our family for Christmas day. Residenza dei Pucci was our favorite lodging during our entire stay in Italy (including hotels in Rome and Sienna.) We will definitely return!
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We liked having the hot water pot with the breakfast. The food however was not our favorite--we supplemented at local markets for fresh fruit and bread.
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Charming, centrally located, romantic, comfortably appointed.
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Submitted by chris
Great location, great room for the money.
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Submitted by rosana
breakfast is a weak point
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A wonderful location, quiet and good rooms.Quite good relation quality-price
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Submitted by john
we had a very nice stay at the resedenza. The staff were very friendly and helpful. The room was large clean and comfortable and the location ideal.
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Breakfast wasn't very good but I gather that it is quite a common problem in Italy.
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Good location and reasonably good value for money when staying in Florence.
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Submitted by Teresa
Although the doors to the residenza dei pucci is usually closed by 8pm, the receptionist was wonderful enough to wait for us to arrive at around 10:30pm (we called her from the Pisa airport to let her know what time to expect us).
The walk from the train station was manageable, even with luggage. At 10:30pm, there were still many people on the street and we felt quite safe.
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Our room was one of the ones listed on the website. The bathroom was a good size, the room was clean, and breakfast included coffee, tea, biscuits, cereal, bread & crackers. . The carpet was made of this yarny uncomfortable material - so I would recommend having slippers in the room.
Overall, we were very satisfied with our stay. For the price, this is a great find. It was conveniently located - only about 3 blocks from the Duomo.
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As long as you're not expecting to find a 4 or 5-star luxurious hotel you shouldn't be disappointed.
Do know that you need to walk up some stairs to get to the reception area & the rooms.
And incoming calls cannot be connected to your room when the office is closed.
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If you want a decent place for a decent price, you should definitely consider this B&B. Great value for the money. Some of our other friends stayed at more expensive places that were not nearly as nice. It's centrally located to everything. The staff was nice and we felt very safe there.
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Submitted by Steven
Everyone at Residenza dei Pucci was very helpful and extremely pleasant. The room was very nice and very clean and very quiet. It was a great experience.
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The staff all spoke excellent English, which was very helpful.
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Very clean, pretty, quiet, and small room in a great location. An accommodating staff who were very helpful.
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Submitted by Akemi
Very good location. Close to Duomo, and convienent to go to anywhere.
I liked the breakfast sysytem.
You can eat breakfast in your room anytime you want, and drinking water is free.
The staff is kind, and the price is very reasonable. I will recommend people to stay in this hotel in Florence.
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Submitted by Trixie
It should've been stated in the description that the hotel was located on the one-way system in Florence (it took us 4 attempts the first time to find away through the one way system to the hotel)
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It was the most expensive accommodation of our holiday and whilst the accommodation was very nice, the locaton was very noisy and the facilities limited for the price you were paying.
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You can see what you get beforehand and the variety of accommodation was very good.
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Elegant and spacious
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