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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check In from 3pm until 7pm, Check Out before 10am. - Is the price per room/apartment or per person?
The price is per apartment. - Is breakfast included in the price and what type of breakfast?
No, breakfast is not included in the price. - Is heating included in the price?
Yes, heating is included in the price. - Can we settle the bill on arrival?
Yes, you can settle the bill on your arrival. - Which languages are spoken at the reception?
English, French and Persian are spoken. - How many floors are there in the building and do you have an elevator (lift) in the building?
In the building there are two floors and there is not elevator. - Are there quiet, private, romantic rooms?
Yes, absolutely quiet and romantic. - Are linens and towels provided or do I need to bring my own?
Linen and towels are provided from "Residenza del Leone 1". - Do the rooms/apartments have a terrace/courtyard?
No, there are not. - Do the rooms/apartments have a balcony?
No, there is not. - Do you have non smoking rooms/apartments?
Yes, we have. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
There are two TV in the studio and one of them is a satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
No, there is not. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
There is air conditioning in the studio and there is no extra charge. You can use all over the year. - Is there a dining room where we could sometimes all dine together?
There is a spacious dining area. - Do you have an Internet/E-Mail point in the Property?
No, but there is an Internet point nearby the Property - Is there a swimming pool? When is it open?
No, there is not. - Is parking or garage available?
There is a parking in the surroundings. - Where can we rent a car?
You can rent a car nearby the Property. Our staff will be happy to help you. - Which is the nearest airport?
Vespucci Airport of Florence is the nearest airport. - Do you have a pickup or shuttle service from and to the airport?
No, we have not this service. - Which is the nearest bus-stop?
Via dell'Orto, Borgo San Frediano are the two nearest bus-stop. - Which is the nearest railway station?
Santa Maria Novella Railway Station is the nearest railway station. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Yes, we accept pets. - Is there a restaurant in the Property?
No, but the surrounding are plenty of restaurants. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, but Internet point is 50 meters far off the Property.
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