FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In: from 4:00 p.m. to 7:00 p.m.
  Check Out: before 10:00 a.m.
• Is the price per room/apartment or per person?
  The price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included in the price.
• Is heating included in the price?
  No, the price depends upon consumption.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is 1 floor without a lift.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Are linens and towels provided or do I need to bring my own?
  Linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  No, they do not.
• Do you have non smoking rooms/apartments?
  No, we do not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV but without satellite.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there isn't air conditioning.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, there is a lot of space to park.
• Where can we rent a car?
  You can rent a car in Florence city centre.
• Which is the nearest airport?
  The nearest airport is Amerigo vespucci in Florence.It is at 30 km from the property.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we have pickup service with an extra charge.
• Which is the nearest bus-stop?
  The nearest bus-stop is at 500 meters.
• Which is the nearest railway station?
  Campo di Marte railway station is at 15 minutes from the property.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.