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Terms and Conditions

Check In / Check Out Time
  • Check In from 4pm until 6pm, Check Out before 10am
Restrictions
  • For daily rates, minimum stay is 3 days
  • For weekly rates, minimum stay is 7 days
Prices Include:
All Taxes (IVA 10.0%)
Pets Welcome 
 
Prices Exclude:
Credit Card Payment Surcharge 2,2 %
Late Arrival to the Key-Giver (Price On Request)
Late Check In - 30,00 EUR to 60,00 EUR
Public Garage - 40,00 EUR Per Day
Baby Sitting Service - 10,00 EUR Per Hour
Children's Bed - 26,00 EUR Per Week
Cleaning - 10,00 EUR Per Hour
Electricity (Depends On Consumption / Usage)
Extra Change of Linen - 9,00 EUR Per Person Per Change
Extra Change of Towels - 6,00 EUR Per Person Per Change
Final Cleaning - 60,00 EUR Per Apartment
Gas (Depends On Consumption / Usage)
Heating (Depends On Consumption / Usage)
Linen - 9,00 EUR Per Week Per Person
Towels - 5,00 EUR Per Week Per Person
Water (Depends On Consumption / Usage)
Weekly Change of Linen - 8,00 EUR Per Person Per Change
Weekly Change of Towels - 6,00 EUR Per Person Per Change
Weekly Cleaning - 10,00 EUR Per Hour
 
Cancellation Policy
From To Cancellation Fee
Reservation 31 days before Check In 0%
Less than 31 days before Check In 8 days before Check In 30%
Less than 8 days before Check In 0 hours before Check In 50%
No Show - 100%
 
Payment Policy
When Type Amount By
At Reservation Credit Card Guarantee Only - Credit Card
30 days before Check In Non-Refundable Down Payment 30% Credit Card
At Check In Final Payment 70% Credit Card or Cash
 
VisaMastercardDiners Club
 
Reservations, Modification and Cancellation Requests

Once the reservation is confirmed and the down payment is received, a voucher will be issued. This voucher must be printed and shown to the accommodation provider. If the voucher will not be shown to the accommodation provider, the accommodation provider reserves the right to vary prices & conditions applied in the voucher.

Once the reservation is confirmed, any modification or cancellation request must be made through WorldBy.Com's easy-to-use online forms (the same you used to reserve). Links to these forms will always be clearly marked in the e-mailed confirmation voucher. Modification or Cancellation requests will only be considered valid if made using this method.

We notify you of all actions regarding your reservation via e-mail. Alternatively, to see your most up-to-date reservation status, connect to your Vacation Planner at http://www.florenceby.com/planner/.

Liability & Contract

WorldBy.Com S.p.A. (WorldBy.Com), owner of www.florenceby.com, acts only as agent, assumes no liability for accommodation arrangements and cannot be held responsible for actions or omissions of the accommodation providers.

Contract: WorldBy.Com S.p.A. is not part of the contract between guest and accommodation provider.