FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 2:00pm.
  Check-out: before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  We have American buffet breakast included in the price.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, French, Spanish, German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The hotel has 3 floors with 3 elevators.
• Are there quiet, private, romantic rooms?
  We have romantic and private rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, they have not.
• Do the rooms/apartments have a balcony?
  No, they have not.
• Do you have non smoking rooms/apartments?
  Yes we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Satellite TV with International Channels and flat plasma screen.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is included in the room price.
• Do you have an Internet/E-Mail point in the Property?
  In the communal areas we have a wireless Internet Connection.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, there is.
• Where can we rent a car?
  You can ask to the reception desk.
• Which is the nearest airport?
  The nearest airport is Firenze Amerigo Vespucci Airport which is 8 km from the hotel. Pisa Airport is 60km away.
• Do you have a pickup or shuttle service from and to the airport?
  No, we have not.
• Which is the nearest bus-stop?
  In Via Pisana, closed to the property.
• Which is the nearest railway station?
  Station Firenze "S.M.N" is 1.2 km from the property.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, we have not.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.